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Added 6 mins ago
FO
Outside Sales
FASTSIGNS of West Metro, MN
Oshawa, ON
- Full-time
Have you ever worked in an industry that you could walk into ANY business and make a sale? Every type of business uses signs and graphics in ways you haven’t even noticed...yet. Look…
Added 6 mins ago
YR
Business Systems and Data Specialist (Business Systems Support Specialist)
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
The incumbent provides technical leadership and guidance on department business technology initiatives and enterprise data management priorities, including the design, development, and…
Added 6 mins ago
RI
Insurance Advisor Life, Health & Wealth
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Victoria, BC
- Full-time
Business development and prospecting skills with a goal-oriented attitude and a strong ambition to succeed
Added 6 mins ago
TH
Head Cashier Part Time - 7051 Saskatoon
The Home Depot Canada
Saskatoon, SK
- Part-time
Observe associates and work activity, ensuring appropriate staffing levels to meet business needs.
Added 6 mins ago
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Insurance Advisor Life, Health & Wealth
RBC Insurance
Nanaimo, BC
- Full-time
Business development and prospecting skills with a goal-oriented attitude and a strong ambition to succeed
Added 6 mins ago
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Physiotherapist I
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Red Deer, AB
- Part-time
…America and is consistently ranked as a prime location for doing business. This economic growth has created many job opportunities in the region. Red Deer is home to the Alberta Sports Hall…
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Program and Process Analyst, Talent Acquisition
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- Contract
…technical resources and the ATS vendor, the position analyzes business requirements and recommends system and process enhancements to support recruitment…
Added 6 mins ago
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Coordinator
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- Full-time
…assessment, analysis of program and project issues and related development of options, strategies, communication and implementation plans. Program and project management: defining…
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Unit Manager
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Leduc, AB
- Full-time
…of the Departments while supporting the vision, mission, and business plan of Alberta Health Services. Bachelor’s degree in nursing with a minimum of 5 years of Acute Care clinical…
Added 6 mins ago
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Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…management decisions. Quality Improvement: Contribute to program development, process improvements, and implementation of standardized practices across clinical…
Added 6 mins ago
Accounts Payable Clerk
Cermaq Canada Ltd
Campbell River, BC
…advancing and dynamic sector. We support our employees’ personal development and make it possible for you to realize new ideas and initiatives. Our culture is informal and dedicated. We are…
Added 21 mins ago
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Associate - Economic Substance
Waystone
Waterloo, ON
- Full-time
…and other employees to ensure client service delivery across business unit product lines. The incumbent shall be responsible for support functions including database maintenance tasks for…
Added 21 mins ago
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Quality Assurance Analyst
CARFAX Canada
London, ON
- Full-time
…collaborative QA team that uses modern solutions to support Development and Product in delivering high quality, fit for purpose products and services that meet the needs of the business and…
Added 21 mins ago
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Junior Developer
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London, ON
- Full-time
…solutions to problems. This individual would report to one of our Development Team Leads but would work closely with, and learn from, our Intermediate and Senior…
Added 36 mins ago
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Senior Data Architect
Miratech
Toronto, ON · Scarborough, ON
- Full-time
…create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's…
Added 36 mins ago
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Lead Applied AI Scientist
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Strong Python development skills and ability to build production-grade applications.
Added 36 mins ago
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Maintain requirements traceability from initial business need through design, development, testing, and implementation.
Added 36 mins ago
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Country Manager Canada
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5–10 years of experience in business development, partnerships, commercial management or operations, ideally within live entertainment, festivals or venues.
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Added 51 mins ago
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London, ON
- $155,000 to $180,000 CAD / year
- Full-time
· Own Procurement Planning & inventory business processes through ERP transformation. Lead relevant Order-to-Cash and Procure-to-Pay workstreams from design and testing through cutover,…
Added 1 hour ago
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Athletics & Recreation Coordinator
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Added 1 hour ago
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Head of Sales
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- Full-time
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Added 1 hour ago
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Business Support Assistant - CAMHS
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The post forms part of the Specialist Children’s Services (SCS) Business Support Team, providing comprehensive secretarial and administrative support to the In-Reach and Specialist…
Added 1 hour ago
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Business Support Assistant - CAMHS
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- Full-time
The post forms part of the Specialist Children’s Services (SCS) Business Support Team, providing comprehensive secretarial and administrative support to the In-Reach and Specialist…
Added 1 hour ago
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digital marketing coordinator
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Toronto, ON
- Full-time

Baytex Energy Corp.

Service Desk Analyst, FT, Calgary, Alberta

Calgary, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Baytex Energy Corp. is an energy company with headquarters based in Calgary, Alberta. The company is engaged in the acquisition, development, and production of crude oil and natural gas in the Western Canadian Sedimentary Basin. Baytex's common shares are traded on the New York Stock Exchange and the Toronto Stock Exchange under the symbol BTE.

Baytex Energy is currently seeking a personable Service Desk Analyst to join our Information Technology team. The ideal candidate brings 7+ years of IT support experience, strong technical troubleshooting skills, excellent communication skills and a genuine passion for helping people.

Key Responsibilities:

Deliver excellent customer service and technical support in person and remotely, by phone, through Teams, and through the IT service management system.
Administer and troubleshoot end-user technologies, including hardware, software, Microsoft 365, Active Directory, Entra ID, Intune, Teams, OneDrive, mobile devices, printing, connectivity, and business applications.
Own issues from initial contact through resolution, keeping users informed and escalating appropriately when needed.
Support employee onboarding, offboarding, account provisioning, password resets, MFA, and access requests.
Manage endpoint lifecycle activities, including procurement, configuration, deployment, support, and refresh of laptops, desktops, mobile devices, printers, and peripherals.
Manage incidents and service requests while maintaining accurate documentation, knowledge articles, and asset records.
Support security triage, investigation, and remediation in collaboration with Infrastructure and Cybersecurity.
Identify recurring issues, improve the employee technology experience, and contribute to broader IT initiatives.

Requirements:

7+ years of progressive experience in IT Service Desk, ideally within the energy sector.
Strong troubleshooting and problem-solving skills, with a logical approach to diagnosing and resolving issues.
Ability to work independently while managing competing priorities.
Hands-on experience supporting Windows, Microsoft 365, Outlook, Teams, OneDrive, laptops, mobile devices, printers, and other end-user technologies.
Experience with Microsoft Entra ID, Active Directory, Intune, Microsoft 365 administration, and IT service management platforms.
Strong communication and interpersonal skills, with a customer-focused approach.
Post-secondary education in Information Technology or a related discipline is preferred; equivalent experience will be considered.
Works well as part of a team, builds strong relationships, and becomes a trusted IT partner across the organization.
Is proactive, curious, and eager to grow into more complex infrastructure, and security work.

How to Apply:

Submit your resume to: resumes@baytexenergy.com

Closing Date:

November 18, 2026

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Provide in-person and remote technical support, troubleshoot end-user hardware and software, and manage incidents and service requests through resolution. Handle user accounts and endpoint lifecycle activities, maintain documentation and asset records, and collaborate on security response and improvements to the employee technology experience.

Requirements

Candidates should have 7 or more years of progressive IT service desk experience, strong troubleshooting and communication skills, and hands-on experience supporting Windows, Microsoft 365, end-user devices, and related platforms. Post-secondary education in IT or a related field is preferred, while equivalent experience is accepted; candidates should also be proactive, collaborative, and interested in developing infrastructure and security expertise.

Skills

IT Troubleshooting
Customer Service
Windows Support
Microsoft 365 Administration
Active Directory
Microsoft Entra ID
Intune
Teams
OneDrive
Endpoint Management
Account Provisioning
Incident Management
IT Service Management
Security Triage
Technical Documentation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Service Desk
Energy Sector
Windows
Microsoft 365
Outlook
Teams
OneDrive
Active Directory
Microsoft Entra ID
Intune
IT Service Management
Hardware
Software
Mobile Devices
Printers
Endpoint Lifecycle Management
Account Provisioning
Password Resets
Multi-Factor Authentication
Incident Management
Service Requests
Knowledge Articles
Asset Records
Security Triage
Cybersecurity
Onboarding
Offboarding

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