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Added 3 mins ago
CB
Senior Information Security, GRC Analyst
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
Senior Information Security, GRC Analyst: Toronto. Full Time (Hybrid).
Added 3 mins ago
L
Manager, Financial Planning & Analysis | Contract until March 2028
lululemon
Vancouver, BC
- Full-time
Advances the use of technology in planning and analysis, including AI-enabled techniques.
Added 17 mins ago
A
Quality Assurance Analyst (18-month temp)
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next QA Analyst you will have a unique opportunity to contribute to ATB through challenging, meaningful and diverse opportunities while creating happiness for our customers and…
Added 33 mins ago
J
e-Emphasys ERP Techno-Functional Expert
Jobgether
Canada
- $105,000 to $125,000 CAD / year
- Contract
At least 8 years of experience as an ERP Business Analyst or Functional Consultant.
Added 1 hour ago
TH
Replenishment Analyst
The Home Depot Canada
Toronto, ON
- Full-time
The Replenishment Analyst has responsibility for the tactical execution of category replenishment strategy, providing a high level of service to its Merchandising, Store Operations and…
Added 1 hour ago
J
e-Emphasys ERP Techno-Functional Expert
Jobgether
Canada
- $105,000 to $125,000 CAD / year
- Full-time
At least 8 years of experience as an ERP Business Analyst or Functional Consultant.
Added 1 hour ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
…finance and data stakeholders, you will help ensure that project information is accurate, consistent, traceable and translated into clear, actionable…
Added 1 hour ago
BE
Service Desk Analyst, FT, Calgary, Alberta
Baytex Energy Corp.
Calgary, AB
- Full-time
Baytex Energy is currently seeking a personable Service Desk Analyst to join our Information Technology team. The ideal candidate brings 7+ years of IT support experience, strong technical…
Added 2 hours ago
SM
GOAPRDJP000001055 – Application Analyst – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Technology and Innovation (TI) now supports Oil Sands Operations of Energy and Minerals. The Ministry of Technology and Innovation requires the services of an experienced C#, Visual Studio,…
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RQ11717 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a highly experienced Senior Business Analyst with over 10 years of experience in business analysis, requirements gathering, business process re-engineering, business case…
Added 2 hours ago
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Risk Analyst, Third Party Disaster Readiness
Royal Bank of Canada
Toronto, ON
- Full-time
…Analysis (CBA), Cyber Security Management, Firewall Management, Information Security Management, IT Network Security, Operational Delivery, Problem Management, Process Management, Threat…
Added 3 hours ago
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System Test Analyst
Ericsson
Ottawa, ON
- Full-time
The role of System Test Analyst is located in Ottawa. Ericsson promotes and supports a hybrid workplace environment. This is a full-time, and permanent based position within the Systems,…
Added 3 hours ago
Senior Systems Analyst (Power Platform Developer)
Office of the Chief Information Officer
St. John's, NL
Reporting to the Design & Delivery Manager (DevOps), the Senior Systems Analyst will work within a fast-paced, dynamic environment in designing, developing, implementing, and maintaining…
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Associate Manager, Marketing Innovation (Bangkok-based, relocation provided)
Agoda
Vancouver, BC
- Full-time
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Analyst/ Senior Analyst, Pricing Marketing (Bangkok Based, relocation provided)
Agoda
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Analyst, Pricing (Bangkok Based, relocation provided)
Agoda
Vancouver, BC
- Full-time
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build…
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Analyst/ Senior Analyst, Pricing Optimization (Bangkok Based, relocation provided)
Agoda
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Added 3 hours ago
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Analyst, Performance Marketing (Bangkok Based, relocation provided)
Agoda
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Analyst, Marketing Analytics and Strategy (Bangkok Based, relocation provided)
Agoda
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Sr. Analyst, Growth & Innovation Operations
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Toronto, ON
- Full-time
Reporting to the Director, Growth & Innovation Operations, we are hiring a Senior Analyst, Growth & Innovation Operations to strengthen commercial insights and help turn growth, innovation,…
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IMIT Business Analyst - Registration, Switchboard & Data Quality
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NS · Nova Scotia, Canada
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Degree or diploma in Health Information, Business Analysis, Information Technology or Health Related disciple. Consideration may be given to those with equivalent training and relevant…
Added 4 hours ago
F
Senior Business immigration Analyst
Fragomen
ON · Ontario, Canada
- Full-time
About the Role: Fragomen’s Senior Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offer training,…
Added 4 hours ago
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Senior Analyst, Specialty Compliance and Ethics
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Mississauga, ON
- Full-time
Added 4 hours ago
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Senior Finance Analyst
TD
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This role is positioned under Protect Platform within the Global Technology and Solutions (GTS) Finance team supporting the Corporate Technology Portfolio. The GTS Finance team provides…

Baytex Energy Corp.

Service Desk Analyst, FT, Calgary, Alberta

Calgary, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 18, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Baytex Energy Corp. is an energy company with headquarters based in Calgary, Alberta. The company is engaged in the acquisition, development, and production of crude oil and natural gas in the Western Canadian Sedimentary Basin. Baytex's common shares are traded on the New York Stock Exchange and the Toronto Stock Exchange under the symbol BTE.

Baytex Energy is currently seeking a personable Service Desk Analyst to join our Information Technology team. The ideal candidate brings 7+ years of IT support experience, strong technical troubleshooting skills, excellent communication skills and a genuine passion for helping people.

Key Responsibilities:

Deliver excellent customer service and technical support in person and remotely, by phone, through Teams, and through the IT service management system.
Administer and troubleshoot end-user technologies, including hardware, software, Microsoft 365, Active Directory, Entra ID, Intune, Teams, OneDrive, mobile devices, printing, connectivity, and business applications.
Own issues from initial contact through resolution, keeping users informed and escalating appropriately when needed.
Support employee onboarding, offboarding, account provisioning, password resets, MFA, and access requests.
Manage endpoint lifecycle activities, including procurement, configuration, deployment, support, and refresh of laptops, desktops, mobile devices, printers, and peripherals.
Manage incidents and service requests while maintaining accurate documentation, knowledge articles, and asset records.
Support security triage, investigation, and remediation in collaboration with Infrastructure and Cybersecurity.
Identify recurring issues, improve the employee technology experience, and contribute to broader IT initiatives.

Requirements:

7+ years of progressive experience in IT Service Desk, ideally within the energy sector.
Strong troubleshooting and problem-solving skills, with a logical approach to diagnosing and resolving issues.
Ability to work independently while managing competing priorities.
Hands-on experience supporting Windows, Microsoft 365, Outlook, Teams, OneDrive, laptops, mobile devices, printers, and other end-user technologies.
Experience with Microsoft Entra ID, Active Directory, Intune, Microsoft 365 administration, and IT service management platforms.
Strong communication and interpersonal skills, with a customer-focused approach.
Post-secondary education in Information Technology or a related discipline is preferred; equivalent experience will be considered.
Works well as part of a team, builds strong relationships, and becomes a trusted IT partner across the organization.
Is proactive, curious, and eager to grow into more complex infrastructure, and security work.

How to Apply:

Submit your resume to: resumes@baytexenergy.com

Closing Date:

November 18, 2026

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Provide in-person and remote technical support, troubleshoot end-user hardware and software, and manage incidents and service requests through resolution. Handle user accounts and endpoint lifecycle activities, maintain documentation and asset records, and collaborate on security response and improvements to the employee technology experience.

Requirements

Candidates should have 7 or more years of progressive IT service desk experience, strong troubleshooting and communication skills, and hands-on experience supporting Windows, Microsoft 365, end-user devices, and related platforms. Post-secondary education in IT or a related field is preferred, while equivalent experience is accepted; candidates should also be proactive, collaborative, and interested in developing infrastructure and security expertise.

Skills

IT Troubleshooting
Customer Service
Windows Support
Microsoft 365 Administration
Active Directory
Microsoft Entra ID
Intune
Teams
OneDrive
Endpoint Management
Account Provisioning
Incident Management
IT Service Management
Security Triage
Technical Documentation
Communication

Visa sponsorship

Not detected in the job text

Keywords

Information Technology
IT Service Desk
Energy Sector
Windows
Microsoft 365
Outlook
Teams
OneDrive
Active Directory
Microsoft Entra ID
Intune
IT Service Management
Hardware
Software
Mobile Devices
Printers
Endpoint Lifecycle Management
Account Provisioning
Password Resets
Multi-Factor Authentication
Incident Management
Service Requests
Knowledge Articles
Asset Records
Security Triage
Cybersecurity
Onboarding
Offboarding

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