Dental Office Manager
- Richmond, BC, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
About the role
Bayview Dental Centre is a well-established Steveston practice offering holistic and biological dentistry alongside full-service general care. We are hiring an Office Manager to lead the day-to-day running of the clinic. You will be the main point of contact between our dentists, our team, our patients and regional leadership, and you will report directly to the Regional Manager.
You do not need previous office manager experience. We want someone who has already been the person the team turns to: the go-to at the front desk, the one who keeps things moving and leads by example.
What you will do
- Be the main liaison between the dentists, the team, patients and the Regional Manager
- Lead the front desk and support the whole team day to day, setting the standard
- Run clinic payroll
- Manage accounts payable and accounts receivable, including insurance and patient balances
- Manage vendor relationships, supplies and service accounts
- Oversee the daily schedule, recalls and treatment plan follow-up
- Handle escalated patient concerns with care and professionalism
- Report to the Regional Manager on clinic numbers, issues and team updates
What you need
- Front desk experience in a dental clinic (required)
- Experience as the main liaison in a dental office, connecting dentists, team and patients
- Experience leading a team, formally or informally, and being a good example for others
- Hands-on experience with payroll, accounts payable and accounts receivable
- Experience working with vendors and suppliers
- Strong written and verbal communication, and calm under pressure
- Organised, reliable, and someone who follows through
- Eligible to work in Canada
Strong assets
- Experience with Tracker practice management software
- Dental insurance knowledge (CDAnet claims, predeterminations)
- Interest in holistic or biological dentistry
What we offer
- Competitive hourly wage
- Training and support as you step into the manager role
- Real ownership of the clinic's day-to-day operations
- A supportive regional team with a direct line to the Regional Manager
Schedule: Tuesdays to Saturdays.
To apply: Apply through Indeed with your resume and a short note about your dental front desk and leadership experience.
Benefits:
- Dental care
- On-site parking
Ability to commute/relocate:
- Richmond, BC V7E 0A2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How many years of experience do you have in a leadership role?
Experience:
- Canadian Dental Office: 2 years (required)
Location:
- Richmond, BC V7E 0A2 (preferred)
Work Location: In person
More about this job
Responsibilities
Lead the clinic’s daily operations, serve as the main liaison among dentists, staff, patients, and regional leadership, and guide the front desk team. Manage payroll, accounts payable and receivable, vendors, scheduling, recalls, treatment follow-up, escalated patient concerns, and clinic updates.
Requirements
Requires at least two years of Canadian dental office experience, including dental front desk work, liaison responsibilities, team leadership, payroll, accounts payable and receivable, and vendor coordination. Candidates must be eligible to work in Canada and demonstrate strong communication, organization, reliability, and composure under pressure; Tracker software and dental insurance knowledge are assets.
Skills
- Dental Front Desk Operations
- Team Leadership
- Payroll Management
- Accounts Payable
- Accounts Receivable
- Dental Insurance Claims
- Vendor Management
- Scheduling
- Patient Relations
- Treatment Plan Follow-Up
- Written Communication
- Verbal Communication
- Organization
- Problem Resolution
Benefits
- Dental Care
- On-Site Parking
Visa sponsorship
Not detected in the job text
Categories
- Healthcare
- Management & Leadership
- Administrative
- Finance & Accounting
- Customer Service & Support
Keywords
- Dental Office Management
- Dental Front Desk
- Holistic Dentistry
- Biological Dentistry
- General Dentistry
- Clinic Operations
- Team Leadership
- Payroll
- Accounts Payable
- Accounts Receivable
- Dental Insurance
- CDAnet Claims
- Predeterminations
- Vendor Relationships
- Supplies Management
- Service Accounts
- Clinic Scheduling
- Patient Recalls
- Treatment Plan Follow-Up
- Patient Concerns
- Clinic Reporting
- Patient Relations
- Dental Practice