Jobs in Canada

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Added 15 mins ago
AC
Senior Manager, Assurance and Accounting
ACCA Careers
ON · Kenora, ON
- Full-time
Make an impact with our Assurance & Accounting team as a Senior Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly evolving…
Added 15 mins ago
WW
Area Manager
Wireless World Solutions
Surrey, BC
- Full-time
The Area Manager is a full-time, on-site role based in Surrey, BC overseeing a group of retail locations and related sales operations. This Area Manager is responsible for leading and…
Added 16 mins ago
MR
Purchasing Manager
Meridia Recruitment Solutions, a KBRS Company
Dartmouth, NS
- Full-time
Meridia Recruitment Solutions has partnered with Cherubini Bridges and Structures in their search for a Purchasing Manager to join their team in Dartmouth, Nova Scotia.
Added 16 mins ago
D
Business Development Manager • Toronto
Digicast
Toronto, ON
- Full-time
The Business Development Manager – Toronto Market is responsible for driving new business, developing and nurture strategic relationships in the GTA, and positioning Digicast as the premier…
Added 16 mins ago
Operations Manager
WestJet Group
Calgary, AB
Report any significant concerns arising during operations to the Senior Manager and work as a team to resolve them in a timely manner;
Added 16 mins ago
Systems Analyst
F12.net
Calgary, AB
The Position: Reporting to the Manager, Service Delivery – Our Systems Analyst is always available to resolve our client’s technical issues in person and remotely. As the System Analyst,…
Added 31 mins ago
Analyst Settlement Operations
IATA
Montreal, QC
tasks as assigned by the Senior Manager, Settlement Operations.
Added 31 mins ago
CO
Job ID #32332: Project Manager, Stormwater Planning
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Senior Project Manager, Water/Wastewater Planning, the Project Manager, Stormwater Plannin will provide leadership to subordinate staff in a team environment that shall…
Added 31 mins ago
CO
Job ID #32236: Administrative Assistant II-Revenue Services
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Must have a high level of accuracy and speed in preparation of written communication · Must possess maturity, initiative, good judgment and the ability to mentor junior staff
Added 31 mins ago
Global Account Manager, Playstation (4 mo TFT)
Electronic Arts
Vancouver, BC
The Global Partners Organization is hiring a Global Account Manager for a fixed term assignment. The team manages EA’s strategic commercial relationship with Sony and delivers a…
Added 31 mins ago
V
Senior Project Lead
ValGenesis
Toronto, ON
- Full-time
As a Senior Project Lead at ValGenesis, you’ll help life sciences customers turn complex business needs into practical digital solutions that improve how they work. You’ll combine strategic…
Added 46 mins ago
V
Senior Project Lead
ValGenesis
Toronto, ON
- Full-time
As a Senior Project Lead at ValGenesis, you’ll help life sciences customers turn complex business needs into practical digital solutions that improve how they work. You’ll combine strategic…
Added 46 mins ago
B
Vendor Analyst (12-Month Contract)
BGIS
Markham, ON
- Full-time
Reporting to the Senior Manager, Vendor Management; the Vendor Analyst will support the card access program in compliance with both Bell and BGIS corporate policies/contract, assist with…
Added 46 mins ago
Corporate Project Manager
VCNA
Toronto, ON
We are seeking a results-driven Corporate Project Manager to manage capital projects within our cement operations. The successful candidate will be responsible for assigned projects through…
Added 46 mins ago
Senior Project Manager Engineering
Freeport McMoRan
Vancouver, BC
9. The Project Manager will be held accountable for all aspects of project execution, from the quality of the installation to the cost and schedule of its delivery, to the performance not…
Added 46 mins ago
AC
Development Lead
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Development Lead is a senior, hands-on developer who drives sprint execution and delivery outcomes within an Agile delivery pod, and who practices AI-first, agentic engineering as the…
Added 1 hour ago
P
Senior NetSuite Project Manager
Plative
Canada
- Full-time
As a Senior NetSuite Project Manager at Plative, you will take ownership of client success across NetSuite ERP and custom engagements. This is a high-visibility, client-facing role for an…
Added 1 hour ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, Business Continuity and Resiliency, the Senior Specialist leads, supports and provides subject-matter expertise for the day-to-day operations and the strategic…
Added 1 hour ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Reporting to General Manager, coordinates the provision of overall administrative services for the department. Performs all duties related to the position of confidential Assistant to the…
Added 1 hour ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Director, Corporate Facilities and Energy Management, the Manager, Capital Projects and Energy Management (CPEM) will provide dynamic motivational leadership in a…
Added 1 hour ago
GO
Manager of Health Workforce Planning
Government of Newfoundland and Labrador
St. John's, NL
- $78,055 to $101,471 CAD / year
- Full-time
Reporting to the Director of Health Workforce Planning, the Manager plays a critical role in the development and implementation of comprehensive workforce strategies that support a…
Added 1 hour ago
N
Member of Technical Staff 4
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
Partner with senior engineering staff to design, test, and enhance enterprise search and retrieval pipelines.
Added 1 hour ago
VA
Senior Buyer (Goods and Services)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Senior Buyer on the Supply Management team. Reporting to the Manager, Supply Management, Business and Operational Services, the Senior Buyer…
Added 1 hour ago
N
Senior Engineering Manager
Nutanix
Vancouver, BC
- $209,000 to $313,000 CAD / year
- Full-time
Senior Engineering Manager – DataHub Platform
Added 1 hour ago
VA
Senior Buyer (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Senior Buyer on the Supply Management team. Reporting to the Manager, Supply Management, Engineering & Construction, the Senior Buyer leads…

BC Ferries

Senior Manager, Digital and Customer Applications

BC, Canada
British Columbia, Canada, Canada

This is a regular full-time position with a target salary range of $125,400–$156,800 per annum. · Full-time

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Job details

Pay: This is a regular full-time position with a target salary range of $125,400–$156,800 per annum.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Description

SENIOR MANAGER, DIGITAL AND CUSTOMER APPLICATIONS

Information Technology

Victoria or Vancouver Lower Mainland

BC Ferries is embarking on a bold, multi-year transformation of our business and the way we work. This evolution is focused on strengthening the experience for both our customers and employees while ensuring we continue to deliver safe, reliable, and affordable service - now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders and talented professionals who are excited by what’s possible. People who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of people, process and technology, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation - where the challenge is significant and the impact is lasting.

THE OPPORTUNITY

Every journey with BC Ferries begins with a customer experience. From exploring sailing schedules and booking a trip online to accessing services at our terminals and onboard our vessels, digital applications play an essential role in how people plan, navigate and experience their travel.

As Senior Manager, Digital and Customer Applications, you'll lead the teams and technology behind these experiences, ensuring our customer-facing applications are reliable, secure, and continually evolving to meet changing customer expectations. Working across IT and business teams, you'll connect technology with business priorities, champion practical innovation, and deliver digital solutions that create value for our customers and our organization.

This is an opportunity to shape the future of customer-facing technology at BC Ferries, leading talented teams and building strong partnerships to deliver seamless, connected experiences across the customer journey.

THE ROLE

Reporting to the Executive Director, IT Applications and Data, you contribute value through key areas of oversight such as:

Leading people and building capability

Leading and developing the CRM, eBooking and IT Digital teams, fostering collaboration, accountability and continuous improvement;
Building team capability through coaching, mentoring, performance development and effective resource planning;
Creating an environment where people can grow their expertise, embrace change and deliver meaningful results together.

Driving digital strategy and delivery

Shaping application strategies and roadmaps that align with corporate priorities, evolving customer needs and business objectives;
Overseeing the delivery, enhancement and ongoing support of customer-facing applications, including digital booking, eCommerce, customer communications, payment processing and terminal-based solutions;
Leading agile delivery practices, including backlog prioritization, sprint planning and iterative development, to deliver high-quality solutions that meet business needs;
Evaluating emerging technologies, vendor capabilities and opportunities to improve digital services, business processes and customer experiences;
Providing technical leadership on application architecture, systems integration and complex technical issues, ensuring solutions are practical, scalable and sustainable.

Partnering across the business

Building strong partnerships with business leaders and teams across Customer Care, Vacations, Finance, Tariff and Revenue, and Operations to understand priorities and translate business needs into effective technology solutions;
Collaborating with IT leaders, Project Management and business stakeholders to deliver cross-functional initiatives and organizational improvements;
Communicating technical concepts, options and recommendations clearly to business stakeholders and executive leadership to support informed decision-making;
Working with external vendors to manage application roadmaps, support arrangements and ongoing enhancements, ensuring technology investments deliver business value.

Ensuring quality, security and performance

Overseeing application quality throughout the development lifecycle, including testing, version control, documentation, release management and security compliance;
Ensuring customer-facing applications remain current, secure and aligned with business requirements;
Managing the assigned departmental budget, monitoring expenditures and addressing variances to support effective financial management;
Identifying application risks, resolving complex issues and driving continuous improvements in reliability, integration and service delivery.

What You Bring To The Team

A degree in Computer Science, Business or an IT-related discipline, or an equivalent combination of education and experience;
Extensive experience delivering and supporting enterprise applications, particularly in digital, web-based and transaction-processing environments, including CRM, eCommerce, customer communications and payment processing;
Experience leading and developing teams, managing resources and delivering complex technology initiatives in collaboration with business and technical stakeholders;
Experience delivering high-profile projects using agile methodologies, including sprint planning, backlog management, iterative development and translating business requirements into actionable product backlogs;
Experience overseeing the design, development, implementation and ongoing operation of technical solutions, including integrations across cloud and on-premises environments;
Strong project management, problem-solving and decision-making skills, with the ability to balance competing priorities and drive complex issues through to resolution;
The ability to communicate technical concepts clearly, influence stakeholders at all levels and build collaborative relationships across business and technology teams;
A commitment to continuous improvement, innovation, accountability and developing people.

What We Offer

This is a regular full-time position with a target salary range of $125,400–$156,800 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity.

Benefits

Taking care of our employees is a top priority for us, and to do that, we offer benefits that help you stay healthy in all ways. Some of our great benefits include:

Career development and learning opportunities;
Competitive compensation and comprehensive benefits;
Defined benefit Public Service Pension Plan;
Minimum four weeks’ vacation;
Wellness programs and employee discounts.

JOIN US!

If this sounds like your next great career move, please submit your cover letter and resume by November 27, 2026, at 11:59 PM.

“We sail to serve and connect the people and the coast of BC”

At BC Ferries, our people are at the heart of delivering safe and reliable service along 1,600 km of coastline. Every day, we connect communities and move tens of thousands of passengers and vehicles across our 25 routes through the dedication, expertise and hard work of our teams. Guided by a shared commitment to safety, service, inclusion and local commitment, we offer meaningful work, opportunities for growth, and the chance to make a positive impact. Whether you work onboard our vessels, in our terminals or behind the scenes, you'll play an important role in connecting people, supporting communities, and keeping coastal BC moving.

We support employment equity and diversity in the workplace and encourage applications from all qualified individuals, including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+) and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.

About Us

About Us: 

For 65 years, we have been dedicated to providing safe and efficient travel to our customers.

Our role as a ferry transportation provider goes beyond getting passengers from point A to B. With 25 routes throughout the west coast of BC, we serve as advocates for the coastal environment and communities where we operate.

Operations began in 1960 with just two ferries providing service on a single route. Today we have 37 ferries moving more than 22.7 million passengers and 9.7 million vehicles every year.

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More about this job

Responsibilities

Lead and develop the CRM, eBooking, and IT Digital teams while setting application strategies and overseeing delivery and support for customer-facing digital services. Partner with business leaders and vendors to deliver reliable, secure, integrated solutions, manage budgets and risks, and continually improve customer experiences.

Requirements

Requires a degree in Computer Science, Business, or an IT-related discipline, or equivalent education and experience, along with extensive experience delivering and supporting enterprise applications in digital, web-based, and transaction-processing environments. Candidates should have experience leading teams and complex initiatives, applying agile practices, overseeing integrations across cloud and on-premises environments, and communicating effectively with stakeholders.

Skills

People Leadership And Team Development
Digital Strategy
Enterprise Application Delivery And Support
CRM
E-Commerce
Agile Methodologies
Backlog Management
Sprint Planning
Application Architecture
Systems Integration
Cloud And On-Premises Solutions
Project Management
Stakeholder Communication
Vendor Management
Application Security And Quality
Budget Management

Benefits

Career Development And Learning Opportunities
Competitive Compensation
Comprehensive Benefits
Minimum Four Weeks’ Vacation
Wellness Programs
Employee Discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Applications
Digital Transformation
CRM
eBooking
E-Commerce
Customer Communications
Payment Processing
Terminal-Based Solutions
Enterprise Applications
Digital Strategy
Application Roadmaps
Agile Delivery
Backlog Prioritization
Sprint Planning
Iterative Development
Application Architecture
Systems Integration
Cloud Environments
On-Premises Environments
Vendor Management
Application Security
Quality Assurance
Testing
Version Control
Release Management
Risk Management
Budget Management
Customer Experience
Advanced Analytics
Artificial Intelligence

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Jobs in Canada