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Added 6 days ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
…accountabilities, escalation processes, and decision-making structures to support consistent and effective safety practices across the…
Added 6 days ago
SB
Trade Marketing Manager
Sleeman Breweries Ltd.
Delta, BC
- $90,100 to $112,600 CAD / year
- Full-time
At Sleeman Breweries, you’ll have access to benefits that support you today and help you plan for tomorrow:
Added 6 days ago
MD
Deputy General Counsel - General Counsel 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…inclusion, and invests in employees by providing benefits, support resources, and training and development…
Added 6 days ago
FK
Production Technician
Fresenius Kabi Canada
Mississauga, ON
- Full-time
Added 6 days ago
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Accounting Clerk 1 - Industrial
Graham
Fort Saskatchewan, AB
- Full-time
Graham is actively recruiting an Accounting Clerk to support our Industrial Group. Reporting to the Operations Finance Manager, this role provides accounting and transactional support for…
Added 6 days ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The…
Added 6 days ago
HM
Account Executive
Hire Mint
Ottawa, ON
- Full-time
Support collections on accounts 45 days or more in arrears.
Added 6 days ago
A
Sales Executive
Assemble
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Comprehensive group benefits including health, dental, and flexible spending accounts to support your well-being
Added 6 days ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
Support the business plan by driving the achievement of sales, profitability, and other key objectives for the store
Added 6 days ago
H
Community Outreach & Education Worker
HealthCareersInSask.ca
Wadena, SK
- Full-time
Job Description: Provides support through a range of programs/services including counseling and community awareness/development to help clients achieve mental and emotional balance to meet…
Added 6 days ago
M
Safety Risk Specialist
Metrolinx
Canada
- Full-time
Support the continuous improvement of safety at Metrolinx through the application of standardized safety risk assessment and risk control practices, consistent with Metrolinx Enterprise…
Added 6 days ago
Restaurant Kitchen Manager
Red Robin Canada
Surrey, BC
…restaurant, and each franchisee is solely responsible for the application process associated with their job…
Added 6 days ago
Assistant Restaurant Manager
Red Robin Canada
Surrey, BC
Support from an experienced restaurant leadership team
Added 6 days ago
ST
Manager, Investor Services
SS&C Technologies
Toronto, ON
- Full-time
…identify candidates whose skills match our needs. These tools support, but do not replace, human…
Added 6 days ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
…identify candidates whose skills match our needs. These tools support, but do not replace, human…
Added 6 days ago
B
Senior Portfolio Manager
BMO
Halifax, NS · Nova_Ctr
- Full-time
Added 6 days ago
Senior Investigator Corporate Investigations
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Added 6 days ago
DC
Senior System Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
…ground-breaking innovation and outstanding reliability and support. You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the…
Added 6 days ago
Health Care Aide, Medicine
Winnipeg Regional Health Authority
Selkirk, MB
Internal applicants must include a current resume with application upon change of department, site, program and or classification.
Added 6 days ago
Health Care Aide
Winnipeg Regional Health Authority
Eriksdale, MB
Internal applicants must include a current resume with application upon change of department, site, program and or classification.
Added 6 days ago
Ward Clerk, Emergency
Winnipeg Regional Health Authority
Selkirk, MB
Internal applicants must include a current resume with application upon change of department, site, program and or classification.
Added 6 days ago
S
Technical Support Engineer
Sidetrade
Remote, Canada
- Full-time
- Remote
2–3 years of experience is required in enterprise-level B2B technical support, application support, or a similar customer-facing technical role
Added 6 days ago
Audio Visual Technician 2(A)-(B)
The Government of Nova Scotia
Halifax, NS
…Technician with experience working in a non-partisan environment to support our video team as we continue to provide excellent service to the Members of the Legislature, Caucus Offices, and…
Added 6 days ago
MN
Junior QA Specialist
March Networks
Remote, Canada
- Full-time
- Remote
…thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At…
Added 6 days ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
…opportunity to ask questions related to the position, the City's application process, and what it’s like to work for the City of Toronto and within the Fleet Services…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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