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Added 6 days ago
I
Fulfilment Operations Co-worker
IKEA
Winnipeg, MB
- Part-time
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
Added 6 days ago
SB
Trade Marketing Manager
Sleeman Breweries Ltd.
Delta, BC
- $90,100 to $112,600 CAD / year
- Full-time
At Sleeman Breweries, you’ll have access to benefits that support you today and help you plan for tomorrow:
Added 6 days ago
DO
Return to Work & Occupational Health & Safety Specialist
District of Saanich
Victoria, BC
- Temporary
…workplace. Corporate Services provides essential organizational support that enables employees and departments to serve the community…
Added 6 days ago
SM
Underground Heavy Duty Mechanic
Swick Mining Services
Saskatoon, SK
- $50 to $60 CAD / hour
- Full-time
Swick Mining Services is hiring experienced Underground Field Mechanics to support our Canadian underground diamond drilling operations.
Added 6 days ago
F
Growth Marketing Specialist / Spécialiste en marketing de croissance
FlightHub
Montreal, QC
- Full-time
Run a constant testing program: ad copy and creative assets, landing pages, bidding strategies, audiences and account structures, using Google Ads Experiments and incrementality tests.
Added 6 days ago
S
Medical Laboratory Assistant
Sanya’k̓ula
New Westminster, BC
- Full-time
…collection of fine needle aspirations by providing clerical…
Added 6 days ago
S
Medical Laboratory Assistant
Sanya’k̓ula
North Vancouver, BC
- Full-time
Grade 12, successful completion of a recognized Lab Assistant training program plus one year's recent related experience or an equivalent combination of education, training and experience.
Added 6 days ago
SC
Physician Assistant
Scarborough Centre for Healthy Communities (SCHC)
Toronto, ON · Scarborough, ON
- Full-time
…experiences that reflect the realities of team-based care, community support systems, and the diverse communities they will…
Added 6 days ago
MD
Deputy General Counsel - General Counsel 1
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: No
Added 6 days ago
VC
Veterinary Assistant - Vancouver Veterinary Hospital
VetCare Canada
Vancouver, BC
- Full-time
A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
Added 6 days ago
TV
Patient Care Assistant (Full-Time, Ongoing Contract)
Thames Valley Family Health Team
Central Elgin, ON
- Full-time
…Operations Department to offer administrative and clinical patient support in a primary care…
Added 6 days ago
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Mine Industrial Heavy Equipment Mechanic
USG
Hagersville, ON
- Other
Wellness Program offers fitness club memberships at a special reduced rate, health coaching, nutrition support, smoking cessation services, and much more.
Added 6 days ago
FK
Production Technician
Fresenius Kabi Canada
Mississauga, ON
- Full-time
Added 6 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- $18 CAD / hour
- Part-time
Complete designated opening and closing procedures and support fellow Team Members as needed.
Added 6 days ago
SM
Underground Heavy Duty Mechanic
Swick Mining Services
Calgary, AB
- $50 to $60 CAD / hour
- Full-time
Swick Mining Services is hiring experienced Underground Field Mechanics to support our Canadian underground diamond drilling operations.
Added 6 days ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The…
Added 6 days ago
R
Superviseur des opérations / Operations Supervisor
RTX
Longueuil, QC
- Full-time
Added 6 days ago
Assistant Store Manager, FT
Under Armour
Tsawwassen, BC
Employee Assistance Program for personal, family, or work-related support
Added 6 days ago
R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Added 6 days ago
Senior Financial Advisor (Chemainus Branch)
First West
Chemainus, BC
Branch Support: Mentors other branch employees in the understanding of lending and investment products and services; and provides advice and/or assists employees with member issues in…
Added 6 days ago
BH
Evaluation and Quality Improvement Coordinator
Boyle-McCauley Health Care
Edmonton, AB
- $24.15 to $32.36 CAD / hour
- Full-time
Promote sustainable, evidence-informed practices that support ongoing program development and improvement.
Added 6 days ago
D(
Continuous Improvement Supervisor
DHL (Supply Chain)
Brantford, ON
- Full-time
…(including improvement initiatives), and account management…
Added 6 days ago
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Safety Risk Specialist
Metrolinx
Canada
- Full-time
…safety events. By delivering on the Safety Risk Management Program, the Safety Risk Specialist directly contributes to the achievement of the Metrolinx corporate safety strategic goals and…
Added 6 days ago
E
Bill and Pay Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Full-time
The Bill and Pay Coordinator will support the Operations team through effective and accurate processing of employee time sheets. They will process time sensitive documents and interact with…
Added 6 days ago
VC
Registered Practical Nurse (RPN), Visiting Nursing - Part-time 0.4
VON Canada (Ontario)
Powassan, ON · South River, ON
- $25.7 to $27.13 CAD / hour
- Part-time
…125 years. Focusing on person-centred care, we provide the support people need and want, at home and in the community, so they can live healthier, happier lives surrounded by loved…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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