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Added 6 days ago
MD
Statewide Fraud Controls Manager Agency Implementation Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator Manager Senior
Added 6 days ago
MD
Investment Analyst Sr/Investment Officer, Legal and Policy Services
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Investment Analyst Senior Salary Range: $68.88 - $92.85 / hourly; $143,821 - $193,870 / annually
Added 6 days ago
TO
Senior Clinical Research Associate (Contract)
Tech Observer
Canada
- Full-time
…Escalate findings and action plans to appropriate parties (Senior Management Tech-Observer/ Sponsor/ Data Management/ Medical Writing/ Stats,…
Added 6 days ago
MC
Vice President, Manufacturing
Motor Coach Industries
Winnipeg, MB
- Full-time
…related discipline, or an equivalent combination of education and senior manufacturing leadership…
Added 6 days ago
MM
Director Strategic Sourcing
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $127,956 to $149,967 CAD / year
- Full-time
Reporting to the Senior Vice President, Strategic Sourcing, the primary responsibility of the Director Strategic Sourcing – FF&E is to manage the sourcing initiatives/requirements within…
Added 6 days ago
GX
Senior Analyst, Product Management
Global X Canada
Toronto, ON
- $85,000 to $135,000 CAD / year
- Full-time
Global X is looking for a Senior Analyst, Product Management to join our dynamic team in the Canadian and Global ETF Market. The successful candidate will be a highly motivated and…
Added 6 days ago
B
Account Executive, Enterprise
BrainStation
Toronto, ON
- Full-time
…executives who run their AI, Product, Marketing, Design, and Data teams. The role operates on two fronts. First, you will help these enterprises build durable, organization-wide AI…
Added 6 days ago
A
Information Technology - Senior Manager/Manager, Technical Program Management
Aritzia
Vancouver, BC
- Full-time
…manage the delivery of capabilities - the cloud infrastructure, developer tools, and data platforms that our engineering teams rely on every day. You will be a force multiplier,…
Added 6 days ago
VA
Senior Marketing Manager – Go to Market | Chef principal du Marketing – Mise en marché
Vortex Aquatic Structures International
Pointe-Claire, QC
- Full-time
Vortex is looking for a Senior Marketing Manager – Go to Market to turn market opportunities, customer insights and business priorities into focused strategies that drive growth.
Added 6 days ago
Receptionist
Somerset West Community Health Centre
Ottawa, ON
Experience using telephone systems, Microsoft Office applications, and data entry tools.
Added 6 days ago
JI
Executive Assistant
J.D. Irving, Limited
Saint John, NB
- Full-time
We are seeking an experienced, highly organized Executive Assistant to provide high-level administrative support to senior leadership and ensure efficient executive operations. Based at our…
Added 6 days ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 6 days ago
W
Growth and Demand Marketing Manager
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
Develop and execute lifecycle marketing programs - including nurture tracks and email campaigns - that guide senior technology decision makers in logistics through awareness, consideration,…
Added 6 days ago
B
Sourcing Manager, Marketing Category
BMO
Toronto, ON · YNG
- Full-time
Influence stakeholder decision-making through data-driven insights, market intelligence, commercial analysis, and clear recommendations.
Added 6 days ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Senior Full Stack Engineer, you will help shape solutions, advance strategic initiatives, strengthen our technology footprint and champion strong engineering practices within your team.
Added 6 days ago
IF
Senior Business Analyst, Artificial Intelligence Strategy
Intact FC
Montreal, QC
- Full-time
We are currently seeking a Senior Business Analyst, Artificial Intelligence Strategy to join our team at IntactLab.
Added 6 days ago
Technical Advisor, Application Development
National Research Council Canada
Ottawa, ON
If you love data, then we need you! We have embarked on a multi-year initiative to consolidate multiple Sales, Grants & Contributions, and traditional Case Management applications into one…
Added 6 days ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director will provide strategic advice to senior leadership on occupational health and safety, enterprise risk, regulatory compliance, emerging workplace risks, and organizational…
Added 6 days ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
…candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement…
Added 6 days ago
BI
Financial Analyst
Bento Inc.
Richmond Hill, ON
- $55,000 to $65,000 CAD / year
- Full-time
The Financial Analyst / Senior Financial Analyst will support the Kiosk & Retail FP&A team, with primary responsibility for P&L management, sales and profitability analytics, management…
Added 6 days ago
A
Sales Executive
Assemble
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…noise with trusted peer insights that bridge the gap between data overload and decision-making…
Added 6 days ago
R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Added 6 days ago
GS
Vice President, Edmonton Manufacturing Operations and Site Head
Gilead Sciences
AB · CA - AB - Edmonton
- Full-time
Establish a culture and management system of operational excellence and continuous improvement, using data, digital capabilities, automation, and new technologies to improve safety,…
Added 6 days ago
ST
Manager, Investor Services
SS&C Technologies
Mississauga, ON · Toronto, ON
- Full-time
Managing daily responsibilities of Associate and Senior Associates, Associate Managers including involvement in their development and performance.
Added 6 days ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
…one of North America’s most trusted platforms for financial data access, enrichment, and money movement. We work with innovators across many industries, including lending, fintech, banking,…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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