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Added 13 mins ago
T
Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
· Conduct analysis to provide business intelligence that supports management and business partner decisions, including trend identification and interpretation of datasets.
Added 13 mins ago
T
Business Systems Analyst III
TD
Toronto, ON
- Full-time
The successful candidate will combine strong business and systems analysis capabilities with hands-on technical troubleshooting skills. The role includes requirements analysis, production…
Added 13 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
· Mentor and coach engineers, strengthening technical capability, engineering discipline, problem-solving skills, and team effectiveness.
Added 13 mins ago
IT - After Hours Support - ASL Distribution (Oakville)
Fastfrate Group
Oakville, ON
It’s an energetic, fast-paced environment, ideal for individuals who excel in teamwork, problem solving, and building efficient solutions to move goods through the supply chain.
Added 13 mins ago
Manager of Revenue
the Town of the Blue Mountains
Thornbury, ON
…property tax billing and collection, the reconciliation and analysis of tax-related accounts, and the administration of assessment-related matters. The Manager of Revenue monitors the…
Added 13 mins ago
Production Supervisor
Price Industries Limited
Winnipeg, MB
Strong problem-solving and root cause analysis skills.
Added 13 mins ago
SL
Senior Consultant, Strategy, Sunlife Health
Sun Life
Calgary, AB · AB · Vancouver, BC · Toronto, ON · Waterloo, ON · Montreal, QC · Alberta Telecommuters
- Full-time
Get the story. When a metric is off track, ask the owner why and how it will recover, offering problem-solving support and refining commentary for clarity and brevity.
Added 13 mins ago
SL
Senior Specialist, Supplier Strategy & Integration
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Conduct supplier research, benchmarking, market intelligence, competitive analysis and spend analysis to support supplier and business decision-making.
Added 13 mins ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Lead detailed business process analysis and propose system enhancements and solutions to leadership.
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Analytical Technician
Dow
Fort Saskatchewan, AB
- Full-time
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless…
Added 13 mins ago
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Procurement Analyst (8 Month) - Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
…Analyst, you'll support in-depth financial, procurement, and data analysis while working closely with procurement partners, senior leaders, and teams across our lines of business. You'll…
Added 13 mins ago
CI
Assistant Store Manager
Carters Inc.
Grande Prairie, AB
- Full-time
Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
Added 13 mins ago
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AI Enablement Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
The role provides specialized consulting, analysis, and coordination throughout the AI opportunity lifecycle. It works with business, technology, governance, risk, and other enabling…
Added 13 mins ago
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
You have a methodical and creative approach to problem-solving which you can communicate and document effectively
Added 13 mins ago
BP
Camping Outfitter - Full Time
Bass Pro Shops
Calgary, AB
- Full-time
…needs, and making product recommendations based off of this…
Added 13 mins ago
FC
Commercial Underwriter II
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Strong analytical and problem-solving skills, with the ability to evaluate complex information and make informed decisions
Added 13 mins ago
SG
Employee Experience Manager
Saliance Global Holdings Co. Ltd
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
· Act as a liaison between employees and management to facilitate effective communication and problem-solving.
Added 13 mins ago
MM
Senior IT Business Systems Analyst
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $82,921 to $103,000 CAD / year
- Full-time
Lead detailed business process analysis and propose system enhancements and solutions to leadership.
Added 13 mins ago
FT
Digital Marketing Consultant / Growth Advisor
Falcon Transfers
Mississauga, ON
- Full-time
Strong analytical and problem-solving skills.
Added 13 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot Canada
Toronto, ON · Etobicoke, ON
- Full-time
…organized crime. The APSS must remain focused on both AP & District business objectives as outlined by the DAPM, as well as keeping the store leadership and district team informed of…
Added 13 mins ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
…to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and…
Added 13 mins ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
…to work on amazing projects with a people-first approach to problem solving. It also means that each member of our team has truly limitless potential to build a unique, meaningful, and…
Added 13 mins ago
SF
Demand Planner & Sales Analyst
Summer Fresh Salads Inc.
Woodbridge, ON
- Full-time
…VMI programs, monitor customer inventory levels, and present analysis and insights to internal and external partners to drive business results and meet critical metric targets, including…
Added 13 mins ago
GR
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
- Full-time
You have a methodical and creative approach to problem-solving which you can communicate and document effectively
Added 13 mins ago
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Investment Analyst - M&A
Valnet
Montreal, QC
- Full-time
The ideal candidate must possess excellent analytical and problem-solving skills and the desire to work in a fast-paced environment. This person will report directly to the Chief Investment…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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