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Added 19 mins ago
Education Coordinator
Stratford Festival
Stratford, ON
…areas include play selection, casting, marketing and public relations efforts, education programs, production, design, recruitment of staff and volunteers, and the composition of the Board…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Kamloops, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Burnaby, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Victoria, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Kelowna, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 48 mins ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Surrey, BC
- $45 to $70 CAD / hour
- Full-time
…Our clinics offer diverse clinical opportunities, including community-based Occupational Therapy, mental health rehabilitation, concussion management, return-to-work programs, and…
Added 1 hour ago
DR
Director of Design
DMC Recruitment Group
Vancouver, BC
- Full-time
The Director of Design provides creative leadership and design direction across a diverse portfolio of commercial interior design projects, integrating research, strategy, and client needs…
Added 1 hour ago
TU
Counsellor
The University of British Columbia
Vancouver, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Reports to the Director, Counselling Services, Student Health and Wellbeing, for oversight of clinical work. Reports to the Associate Dean, Teacher Education Office, Faculty of Education…
Added 4 hours ago
SI
Electrical Project Manager (Tenant Construction)
Symtech Innovations Ltd.
Richmond Hill, ON
- Full-time
…demonstrating and communicating the importance of safety within the community where work is…
Added 5 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
The Town of Pelham is a vibrant and welcoming community dedicated to creating opportunities for current and future generations. We are proud to be part of the Niagara Region, known for its…
Added 5 hours ago
MR
VP of Marketing Operations
MoveSmart Rentals
Toronto, ON
- Internship
…local-market growth, content, social media, SEO, reputation, public relations, partnerships, creative production, reporting, AI, automation, and marketing…
Added 5 hours ago
IH
Administrative Assistant | IH Quality
Interior Health Authority
Kelowna, BC
- Full-time
…as it pertains to client care, operations, personnel, labour relations, finance, and public affairs; and supporting the Director in setting the positive, collaborative, efficient tone for…
Added 6 hours ago
K
Director of Operations
Kuehne+Nagel
Mississauga, ON
- Full-time
The Director of Operations is responsible for all Contract Logistics operational facilities including but not limited to the national strategy and initiatives, to ensure compliance to the…
Added 6 hours ago
AS
Director of Culinary Services
Amica Senior Lifestyles
Vaughan, ON
- Full-time
…member of the management team, you will also participate in community operations including rotating duty manager shifts, program development budgets and resident…
Added 6 hours ago
UO
Counsellor
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Reports to the Director, Counselling Services, Student Health and Wellbeing, for oversight of clinical work. Reports to the Associate Dean, Teacher Education Office, Faculty of Education…
Added 7 hours ago
CH
Senior Investment Analyst
Canadian Housing Acquisition Fund
Canada
- Full-time
…through investments, partnerships, and innovative approaches to community ownership. Founded by leaders from the community housing sector and supported by expertise in finance, investment,…
Added 7 hours ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
…around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter.…
Added 7 hours ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…interdisciplinary environment. Working collaboratively with community providers, you will engage in key activities to promote positive public relations with patients, visitors, staff,…
Added 7 hours ago
MM
Supply Chain Supervisor
Mohawk Medbuy Corporation
Kingston, ON
- $71,757 to $84,101 CAD / year
- Full-time
Reporting to the Director, Supply Chain, the Supervisor, Supply Chain is accountable for daily oversight of the Logistics department and related functions as well as Supervision of…
Added 7 hours ago
LC
Relief Pharmacist (Manitoba wide)
Loblaw Companies Limited
Winnipeg, MB
- Full-time
This position reports to the Pharmacy Director and is responsible for receiving, preparing and
Added 7 hours ago
PS
Associate Director, Quebec
Public Service Alliance of Canada (PSAC)
Montreal, QC
- Full-time
Under the direction of the Director, Regional Offices Branch (ROB), the Associate Director, Quebec manages programs and staff in their assigned region; coordinates and supervises staff and,…
Added 7 hours ago
PS
HR Advisor - Programs
Public Service Alliance of Canada (PSAC)
Ottawa, ON
- Full-time
Under the general supervision of the Assistant Director of HR, the HR Program Advisor is responsible for supporting the implementation, coordination and ongoing administration of key human…
Added 8 hours ago
Manager of Revenue
the Town of the Blue Mountains
Thornbury, ON
…tax collection, improve efficiencies and foster good public relations. Make recommendations to the Director regarding changes and updates to the Tax Collection…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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