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Added 9 mins ago
OA
Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in…
Added 9 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
Continuous improvement capability. You can identify root causes behind recurring errors, delays or manual work and redesign pro
Added 9 mins ago
L
Principal Organic Specialist
Legend
Toronto, ON
- Full-time
Elevate the team: Share expertise, coach others and encourage a culture of curiosity, experimentation and continuous improvement.
Added 9 mins ago
Project Manager - International Fan Engagement
EXL
Canada
Summary: The Project Manager will be responsible for overseeing and managing key marketing projects within our global sports league. This role requires a dynamic individual with a passion…
Added 9 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
Reporting to the Director, Guest Engagement & Experience Design, the Senior Manager, Guest Communication & Engagement is responsible for the strategy, governance, delivery, and continuous…
Added 9 mins ago
CB
Quality Assurance Technician
Cerelia Bakery Canada LP
Mississauga, ON
- Full-time
…products. It is committed to food safety, product innovation, and continuous improvement, while fostering a collaborative and dynamic workplace for its…
Added 9 mins ago
NF
Category Specialist - Contract
Nature's Fare Markets
Surrey, BC
- Contract
…administrative , executional, and analytical support to the Category Manager(s). This position ensures accurate data management, supports cross-functional alignment to deliver sales growth…
Added 9 mins ago
WS
Gestionnaire, Distribution en vrac et services logistiques | Manager-Bulk Distribution and Logistics Services
Windsor Salt Ltd.
Pointe-Claire, QC · QC · Ville D'Anjou, QC
- Full-time
Manage the distribution budget and lead continuous improvement projects across the network.
Added 24 mins ago
E
Supervisor, Plant Operations & Maintenance
EllisDon
ON · Ontario Projects
- Full-time
Contribute to continuous improvement initiatives that enhance service delivery, safety, efficiency, and employee engagement.
Added 24 mins ago
D(
Implementation Manager
DHL (Supply Chain)
Calgary, AB
- Full-time
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable…
Added 24 mins ago
Manager, Store Upper Canada Mall
Freedom Mobile
Newmarket, ON
We are currently looking for a Store Manager to join one of our exciting Retail locations on a full-time basis! Our successful candidate will create and support a positive team environment…
Added 24 mins ago
Trader (1832 Asset Management)
Scotiabank
Toronto, ON
Curiosity and a continuous-improvement mindset, with an interest in trading technology, data and workflow enhancement
Added 24 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
Contribute to portfolio coordination and continuous improvement of IT PMO Shared Services practices, tools, and delivery methods.
Added 24 mins ago
HL
Power Engineer - L 2nd Refrigeration 3rd Boiler
High Liner Foods
Lunenburg, NS
- Full-time
…part of a team, in a progressive work environment, focused on continuous…
Added 24 mins ago
FR
Senior Facilities Manager
Foresight Recruitment Group
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
We are conducting a confidential search for a Senior Facility Manager to support a major banking portfolio spanning retail locations across Canada.
Added 24 mins ago
H
Operations Manager
Hays
Victoria, BC
- $130,000 to $165,000 CAD / year
- Full-time
Promote a culture of safety, accountability, and continuous improvement throughout all operations.
Added 24 mins ago
AT
PLC Automation Engineer – Siemens / Conveyor Systems
Altis Technology
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $110,000 CAD / year
- Full-time
Collaborative technical environment with opportunities to contribute to system design, programming, and continuous improvement
Added 24 mins ago
SC
Food Safety Program Manager
Sysco Canada Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…(KPIs) and working with Operating Company stakeholders to seek continuous improvement in…
Added 24 mins ago
AC
Intermediate Electrical Engineering Project Manager
Accenture Construct
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
…in a relevant, timely, and insightful manner. Contribute to continuous improvement and operational…
Added 24 mins ago
SI
Future Talent Pipeline -Executive Chef - Sous Chef
Shannex Incorporated
ON · Ontario, Canada
- Part-time
Opportunities to be part of sector innovation and continuous improvement initiatives
Added 39 mins ago
F
Webber - Operations Manager - Infrastructure Management
Ferrovial
ON · CAN - Webber - Infra - Niagara
- Full-time
· Participate in the continuous improvement process. (Changes that could reduce cost, increase productivity or improve quality, safety & environmental practices are actively encouraged).
Added 39 mins ago
Reliability Maintenance Manager
Smurfit Westrock
Guelph, ON
The Reliability Manager is responsible for providing expertise and leadership to the service and maintenance staff while ensuring the safe maintenance, repair or replacement of Smurfit…
Added 39 mins ago
NA
Administration/Waiting List Manager - General Surgery
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
Promote a culture of continuous improvement ensuring high standards of patient care, compliance and administrative practice
Added 39 mins ago
NS
Administration/Waiting List Manager - General Surgery
NHS Scotland
Saskatoon, SK
- Full-time
Promote a culture of continuous improvement ensuring high standards of patient care, compliance and administrative practice
Added 39 mins ago
EP
Accounting and Finance Manager
Elby Professional Recruitment
Oakville, ON
- $75,000 to $85,000 CAD / year
- Full-time
Learn and utilize niche industry-specific software and identify opportunities for continuous process improvement.

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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