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Added 10 mins ago
S
Intern, Communications (8 Months)
Seaspan
North Vancouver, BC
- Full-time
Project management and execution skills, with the ability to lead multiple deadlines with quick turnaround times.
Added 10 mins ago
MA
Director of Public Practice - 4-Day Work Week
McLenehan and Associates Chartered Professional Accountants
Winnipeg, MB
- Full-time
$140,000 Base Salary | 32-Hour Week, Even in Busy Season | Lead the Department, Shape the Firm
Added 10 mins ago
IC
VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Ivy is looking for a senior infrastructure and operations executive to lead the next stage of its growth. The VP, Operations and Deployment will be accountable for delivering Ivy’s capital…
Added 10 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Senior HR Director, you will lead the evolution of HR Operations at Altus Group, building the processes, governance, technology and service practices needed to support our…
Added 10 mins ago
BC
Account Supervisor
Berlin Communications
Edmonton, AB
- Full-time
Lead project delivery, ensuring high-quality work is produced.
Added 10 mins ago
Project Manager - International Fan Engagement
EXL
Canada
…with cross-functional teams. The successful candidate will lead projects from initiation to completion, ensuring the delivery of high-quality marketing campaigns and initiatives that align…
Added 10 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
Lead the design, development, and delivery of guest communication journeys that provide the right information at the right time through the most effective channels.
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M
Manager, Tax / Directeur(trice), Fiscalité
MNP
Bathurst, NB · Dieppe, NB
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
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Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
Added 10 mins ago
M
Senior Developer, Rapid Innovation Development
MNP
AB · Calgary, AB
- Full-time
Lead the architecture, design and hands-on development of rapid software experiments, prototypes and MVPs, from initial concept through user validation and transition recommendations
Added 10 mins ago
WS
Gestionnaire, Distribution en vrac et services logistiques | Manager-Bulk Distribution and Logistics Services
Windsor Salt Ltd.
Pointe-Claire, QC · QC · Ville D'Anjou, QC
- Full-time
…network in Quebec and the Maritimes, from vessel unloading to delivery to customers. Working with the distribution team, terminal operators and carriers, the Manager plans inventory levels…
Added 25 mins ago
Project Financial Advisor (Project Accountant)
WSP
Laval, QC
…Financial Advisor; you will partner with project managers, delivery teams, Controllers, and billing colleagues to strengthen financial governance, support informed decisions, and help…
Added 25 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Advise project teams on procurement and commercial considerations associated with construction delivery and contracting approaches, including stipulated-price contracting, construction…
Added 25 mins ago
E
Supervisor, Plant Operations & Maintenance
EllisDon
ON · Ontario Projects
- Full-time
Lead and support incident investigations, root cause analysis, and corrective actions.
Added 25 mins ago
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Project Manager, Ontario Line, Elevated Guideway & Stations
Metrolinx
Canada
- Full-time
Seize the opportunity to lead as a Project Manager for the Ontario Line Elevated Guideway and Stations project! We're seeking an innovative professional to drive civil, stations, and…
Added 25 mins ago
QL
Manager, IT Operations
Quantum Lifecycle Partners LP
Brampton, ON
- $100,000 to $120,000 CAD / year
- Full-time
Reporting to the VP of IT, this role manages a team of 5+ IT professionals, oversees key technology partners, and ensures secure, reliable, and responsive IT service delivery.
Added 25 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 25 mins ago
SO
Director, Northern & Indigenous Health
Spirit Omega Inc.
Remote, Canada
- $128,000 to $160,000 CAD / year
- Full-time
- Remote
Lead meaningful change. Build strong partnerships. Shape the future of health care.
Added 25 mins ago
Process Improvement Coordinator
Hydro One Networks Inc
Toronto, ON
…investment information to support management decision-making. Lead initiatives involving investment planning, resource utilization, portfolio management…
Added 25 mins ago
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Senior Director, People Operations
Boldr
Remote, Canada
- Full-time
- Remote
Lead Rippling as our HRIS and system of record; design and maintain clean workflows, self-service, and service delivery (ticketing and knowledge base).
Added 25 mins ago
Account Manager Southern Alberta
Simplot
Cardston, AB
Lead the sales function at location and facilitate the location product forecasting and sales planning function.
Added 25 mins ago
Case Coordinator
Government of Alberta
AB
Reporting to the Case Coordinator, Team Lead, you will ensure public contacts are accurately documented, summarized, and processed in line with legislative requirements, timelines, and best…
Added 25 mins ago
Specialist, Manufacturing Procurement
CONA Services
Brampton, ON
Lead RFP process end to end for the required categories driving price negotiation, supplier base expansion and cross functional alignment
Added 25 mins ago
Specialist, Manufacturing Procurement
CONA Services
Brampton, ON
Lead RFP process end to end for the required categories driving price negotiation, supplier base expansion and cross functional alignment
Added 25 mins ago
Senior Proposal Specialist
EBC Inc.
Mississauga, ON
Leads the end-to-end development and delivery of RFP, RFQ, and RFI submissions, ensuring compliance and alignment with client evaluation criteria.

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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