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Added 3 mins ago
AE
Business Development Partner - Weyburn | Estevan
Auto Electric Service Ltd.
Estevan, SK
- Full-time
We believe in being Solution Focused, Customer Experience Obsessed, Humbly Confident and keeping our Foot on the Accelerator.
Added 3 mins ago
BL
Controller
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Clark Wilson is seeking a Controller to join our busy Accounting team. Reporting to and working closely with the Director of Finance, the Controller will oversee the Firm’s day-to-day…
Added 3 mins ago
CH
Senior Investment Analyst
Canadian Housing Acquisition Fund
Canada
- Full-time
…skills to the transaction process, working closely with the Director of Investments and other investment staff to prepare analysis that supports sound investment…
Added 3 mins ago
AE
Health & Safety Manager, Ontario Region
Agnico Eagle Mines Limited
Sudbury, ON
- Full-time
…over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your…
Added 3 mins ago
CG
Director of Marketing, Defence
Calian Group
Ottawa, ON
- Full-time
We are looking for a Director, Defence Marketing to help lead the marketing and communications strategy for Calian's Defence business across Canada, NATO and allied markets.
Added 3 mins ago
JS
District Manager
JD Sports Canada
Montreal, QC
- Full-time
…développement des équipes, à la mise en valeur de la marque et à l’expérience…
Added 3 mins ago
CI
System Administrator
Compugen Inc
Toronto, ON
- Full-time
…and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and…
Added 3 mins ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Director of Cybersecurity, you’ll be a senior hands-on member of the security team. You’ll own detection and response, drive vulnerability remediation, and help set the…
Added 3 mins ago
FO
Independent Contractor: Ministry Leader’s Retreat Facilitator (Couple)
Focus on the Family Canada
Priddis, AB
- Full-time
Reports to: Director of Ministry and Community Engagement
Added 3 mins ago
1E
Marketing Manager
1Click Energy Solutions
Toronto, ON
- $85,000 CAD / year
- Full-time
Reporting to the Director of Sales and Marketing, the Marketing Manager is a hands-on, revenue-focused leader responsible for the day-to-day operations of the marketing team and the…
Added 3 mins ago
SO
Talent Acquisition & HR Specialist
Source Office Furniture & Systems Ltd.
Burnaby, BC
- Contract
This is an exciting opportunity for someone who enjoys taking ownership of recruitment while gaining hands-on experience across a broad range of HR functions. From helping us attract and…
Added 3 mins ago
UM
Technical Art Director - CCTG Imaginarium
Ubisoft Montréal
Montreal, QC
- Full-time
As a Technical Art Director at Ubisoft Montréal in the CCTG Imaginiarum team, you will help production teams integrate generative artificial intelligence into their workflows. You will…
Added 3 mins ago
TB
Regional Operations Director - Western Canada
The Bolt Supply House Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
We are currently seeking and have an immediate opening to fill the position of Regional Operations Director – Western Canada, ideally based out of Edmonton or Calgary, AB.
Added 3 mins ago
EA
Director, PE Business Partner - Mobile
Electronic Arts (EA)
Vancouver, BC
- Full-time
The Director, People Experience Business Partner for EA Mobile reports to the Senior Director, Lifestyle/Mobile, and drives talent strategy and the People Experience roadmap in partnership…
Added 3 mins ago
KA
Childcare Assistant Director- Cy Becker
Kepler Academy Early Learning & Child Care
AB · Edmonton, AB
- Full-time
…Dietician, Fitness & Music Teacher, Operations Support Team, Client Experience & Engagement, and Human…
Added 3 mins ago
E
Senior Program Director
Edelman
Toronto, ON
- Full-time
Edelman is looking for a Senior Program Director, Project Management to join our Toronto team. This is an exciting opportunity for an experienced project management leader who thrives on…
Added 3 mins ago
Regional Operations Director - Western Canada
Source Atlantic Ltd.
Calgary, AB · Edmonton, AB · Saskatoon, SK
We are currently seeking and have an immediate opening to fill the position of Regional Operations Director – Western Canada, ideally based out of Edmonton or Calgary, AB.
Added 3 mins ago
Logistics - Supervisor, Supply Chain
Mohawk Medbuy Corporation (MMC)
Kingston, ON
Reporting to the Director, Supply Chain, the Supervisor, Supply Chain is accountable for daily oversight of the Logistics department and related functions as well as Supervision of…
Added 3 mins ago
IF
Group Insurance Underwriter
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Group Insurance Underwriter, you will be at the heart of our mission. Reporting to the Assistant Director, Underwriting, your main responsibilities will include:
Added 3 mins ago
IF
Group Insurance Underwriter
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Group Insurance Underwriter, you will be at the heart of our mission. Reporting to the Assistant Director, Underwriting, your main responsibilities will include:
Added 3 mins ago
Sous Chef-GCT (12 Month Secondment)
Great Canadian Entertainment
Toronto, ON
Under the general direction of the Executive Chef, Director, Food & Beverage or the Manager, Food & Beverage, this position is responsible for the overall management of one or more food…
Added 18 mins ago
RM
Manager
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The Unit Manager reports to the Director of Medicine, ICU, Respiratory and Post Acute Care. They promote, facilitate, and manage the unit environment in such a way that patients receive…
Added 18 mins ago
NE
Investigation, Assessment and Ongoing Worker #26-78
North Eastern Ontario Family and Children's Services (NEOFACS)
Iroquois Falls, ON
- $59,724 to $85,697 CAD / year
- Full-time
An MSW or BSW is preferred (a College Diploma in Social Services may be considered along with other relevant university degrees or diplomas deemed suitable by the Executive Director).
Added 18 mins ago
Senior Software Engineer (Devops)
Electronic Arts
Vancouver, BC
You will report to a Senior Technical Director within the Game Developer Experience (GDX) team. We build and scale the CI ecosystem that powers builds and preflight systems across multiple…
Added 18 mins ago
T
Director Credit Execution, Commercial National Accounts, Financial Institutions Group
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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