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Events Manager
Fasken
AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Calgary, AB
- Full-time
Reporting to the Senior Director, Communications, the Events Manager is accountable for the design, development and delivery of Fasken’s Firmwide events strategy and its internal events…
Added 2 mins ago
Technology Strategy Coordinator
Office of the Chief Information Officer
St. John's, NL
Reporting to the Director of Technology Advancement, the Technology Strategy Coordinator’s responsibilities center on connecting with team members and stakeholders to organize the…
Added 17 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
As the Director, Corporate Compliance and Enterprise Risk, you have a unique opportunity to build and operate TCHC’s corporate compliance function while shaping the future of enterprise…
Added 17 mins ago
Director, Corporate Compliance & Enterprise Risk
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Kelly Schilthuis, Director, Talent Management
Added 17 mins ago
Director, IT Infrastructure & Cybersecurity
Winnipeg Airports Authority
Winnipeg, MB
Reporting to the Vice President, Information Technology, the Director, IT Infrastructure & Cybersecurity leads the development, implementation, and continuous improvement of WAA’s IT…
Added 32 mins ago
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Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Senior HR Director, you will lead the evolution of HR Operations at Altus Group, building the processes, governance, technology and service practices needed to support our…
Added 32 mins ago
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Student
OICR
ON · MaRS Centre, Toronto, Ontario
- Contract
Reports To: Co-Director, Diagnostic Development and Principal Research Scientist
Added 32 mins ago
EB
Director, Internal Audit (Information Technology)
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Director, Internal Audit IT will be responsible for leading the risk assessment, control identification, documentation, testing, findings and recommendation process for various…
Added 32 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
Reporting to the Director, Guest Engagement & Experience Design, the Senior Manager, Guest Communication & Engagement is responsible for the strategy, governance, delivery, and continuous…
Added 47 mins ago
SG
Producer
Smoking Gun Interactive
Remote, Canada
- $115,000 to $130,000 CAD / year
- Full-time
- Remote
Create milestone schedules to build the game in an optimal way for the, client, the team and the success of the product; then get buy in from the Leads and studio director on the plan;
Added 1 hour ago
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Contracts Specialist
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…change the world for the better, we’ll take you there. For more information, visit…
Added 1 hour ago
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Print Production Manager
Klick
Toronto, ON
- Full-time
…and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI…
Added 1 hour ago
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Senior Director, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
The Senior Director, Indigenous Cultural Safety and Strategy reports to the Executive Director, Indigenous Health and is accountable to provide executive-level leadership and senior expert…
Added 1 hour ago
LS
Gestionnaire de projet / Project Manager
LIDD Supply Chain Consultants
Montreal, QC
- Full-time
Baccalauréat en informatique, systèmes d'information, ingénierie ou dans un domaine connexe.
Added 1 hour ago
LU
Director, Talent , Human Resources & Organizational Development
Laurentian University/Université Laurentienne
Sudbury, ON
- Temporary
…(LMS) and Performance Management System, collaborating with Information Technology (IT) to assess institutional skill requirements, integrate professional development frameworks, and…
Added 1 hour ago
EB
Director, Internal Audit (Information Technology)
EQ Bank
Toronto, ON
- Full-time
The Director, Internal Audit IT will be responsible for leading the risk assessment, control identification, documentation, testing, findings and recommendation process for various…
Added 1 hour ago
SG
Producer
Smoking Gun Interactive Inc.
Vancouver, BC
- $115,000 to $130,000 CAD / year
- Full-time
Create milestone schedules to build the game in an optimal way for the, client, the team and the success of the product; then get buy in from the Leads and studio director on the plan;
Added 1 hour ago
Civil Engineering Technician
Ressources humaines - Port Québec
Quebec, QC
Reporting to the Director, Infrastructure Planning and Services, the Civil Engineering Technician contributes to the management and monitoring of port infrastructure through site…
Added 1 hour ago
Development Officer
YMCA of Southwestern Ontario
London, ON
The Development Officer works under the direction of the Director Annual Giving and Community Engagement; in this capacity, the Development Officer is primarily involved in fundraising…
Added 1 hour ago
MD
Fleet Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: State Program Administrator Director
Added 1 hour ago
CB
Onboarding Specialist
Cubeler Business Development Platform
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Director of Strategic Partnerships, the Onboarding Specialist is a professional who guides new and existing members through the initial stages of setting up their account…
Added 1 hour ago
TP
Director, Terminal Experience and Groundside Services
Toronto Pearson International Airport
Mississauga, ON
- Full-time
Reporting to the Executive Director, Operations and Customer Services Delivery, the Director, Terminal Experience and Groundside Services is accountable for seamless, resilient and…
Added 1 hour ago
AS
Consultant, Business Controls
Apex Systems
Toronto, ON
- $72 to $77 USD / hour
- Contract
…financial services organization in Toronto. Reporting to the Senior Director, Business Controls, this role supports an enterprise-wide controls transformation program that is getting…
Added 1 hour ago
K
Print Production Manager
Klick
Toronto, ON
- Full-time
…and communications, market access, real-world evidence, and technology and analytics consulting - powered by 500+ in-house medical experts and award-winning data science and AI…
Added 1 hour ago
PM
Director of Finance
Pulse Medica
Edmonton, AB
- Full-time
PulseMedica is seeking a Director of Finance to help guide the company's financial strategy through its next stage of growth. Reporting to the Chief Executive Officer, this role will be…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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