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Food Service Supervisor
Cook
Orillia, ON
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
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Lot Associate - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
· To be aware of and report to the department manager any area of concern as far as supplies, equipment, or other problem areas concerning the care of and delivery of a quality product.
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Director of Public Practice - 4-Day Work Week
McLenehan and Associates Chartered Professional Accountants
Winnipeg, MB
- Full-time
Real Authority You run the public practice department: the people, the production, the processes, and the quality standard. You report to the owner, and no one else.
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VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Direct reports: Construction Manager; Operations Manager; operations and program delivery resources
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Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
…will strengthen intake and escalation practices, improve data quality, increase reporting reliability, support audit readiness, and reduce manual effort across recurring processes. With…
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Resident Care Attendant - AgeCare Mount Ida Mews
AgeCare
Salmon Arm, BC · AgeCare Mount Ida Mews
- Full-time
The Resident Care Attendant reporting to the Director of Care and/or Resident Care Manager ensures and supports the collaboration and evaluation of the resident care services in accordance…
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Administration Manager
Optima Living
Surrey, BC
- $27 to $29 CAD / hour
- Part-time
Reporting to the General Manager, the Administration Manager oversees administrative operations, resident business functions, and community accounting, ensuring efficient processes, Human…
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Material Handler
ODL, Inc
Vaughan, ON · ODL Doors
- Full-time
· Ensure all safety and quality guidelines are followed
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Packager - Day shift (7:00am - 3:30pm)
Bimeda
Cambridge, ON
- Full-time
Reporting to the Production Supervisor, the Packager is responsible for ensuring the product meets quality standards during manual packaging operations and packing product in compliance…
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Inventory Associate - CA15 (Afternoon Shift)
Medline Industries, LP
Guelph, ON
- Full-time
Reporting to the National Inventory Manager, we are seeking a detail-oriented and highly organized Inventory Associate to join our team. As an Inventory Associate, you will be responsible…
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Project Manager - International Fan Engagement
EXL
Canada
Summary: The Project Manager will be responsible for overseeing and managing key marketing projects within our global sports league. This role requires a dynamic individual with a passion…
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Quality Assurance Technician
Cerelia Bakery Canada LP
Mississauga, ON
- Full-time
Inspect raw material, products and reports any deficiencies and off-spec product to Quality Assurance Manager.
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Edmonton, AB
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
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Manager, Tax / Directeur(trice), Fiscalité
MNP
Bathurst, NB · Dieppe, NB
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
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Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 8 mins ago
Manager, Ingredient Strategy
HelloFresh
Toronto, ON
The Product Innovation team is looking for a Manager, Ingredient Strategy to own the commercial and operational side of bringing new ingredients to HelloFresh. Supporting the Canadian…
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(CAN) Préposé aux caisses libre-service
Walmart
Baie-Comeau, QC
- Part-time
…and escalate cash or technical issues to the Customer Service…
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Gestionnaire, Distribution en vrac et services logistiques | Manager-Bulk Distribution and Logistics Services
Windsor Salt Ltd.
Pointe-Claire, QC · QC · Ville D'Anjou, QC
- Full-time
The Manager leads Windsor Salt’s bulk road salt distribution network in Quebec and the Maritimes, from vessel unloading to delivery to customers. Working with the distribution team,…
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Steward
Marriott
Toronto, ON
- Part-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and…
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Relief Overnight Guest Experience Lead
Marriott
Toronto, ON
- Full-time
…process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and…
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Banquets Server
Marriott
Moncton, NB
- Part-time
…procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and…
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Express Service Attendant
Marriott
Ottawa, ON
- Full-time
Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure…
Added 23 mins ago
Occupational Therapist Degree Senior
HealthCareersInSask.ca
Saskatoon, SK
Job Description: Under the direction of the Manager of Occupational Therapy, the Senior Occupational Therapist directs, supervises and promotes the activities of the designated unit to…
Added 23 mins ago
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Project Manager, Ontario Line, Elevated Guideway & Stations
Metrolinx
Canada
- Full-time
The Project Manager, Elevated Guideway and Stations will be responsible for oversight of Technical/Design Services throughout the project lifecycle and accountable to ensure designs are…
Added 23 mins ago
Trader (1832 Asset Management)
Scotiabank
Toronto, ON
…providing asset management services in Canada since 1877, as a manager of mutual funds and providing investment solutions for private clients, institutions, foundations, endowments and…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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