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Added 5 mins ago
EA
Senior Manager, Global Travel
Electronic Arts (EA)
Vancouver, BC
- Full-time
Join us at Electronic Arts (EA), where our mission is to inspire the world to play. As Senior Manager, Global Travel, you will guide the strategic direction of our global travel function,…
Added 5 mins ago
P
Azure Data Consultant, Senior Associate
PwC
Toronto, ON
- Full-time
As a Senior Associate, Azure Data Engineer, you will play a key role in designing and building data solutions on Azure. You will work closely with project teams to deliver high-quality data…
Added 5 mins ago
S
13623 - Intermediate Accountant
S.U.C.C.E.S.S.
Vancouver, BC
- Full-time
- Temporary
…directing clerical staff and provides financial reports required by senior…
Added 5 mins ago
T
Director Credit Execution, Commercial National Accounts, Financial Institutions Group
TD
Toronto, ON
- Full-time
…and leads a team of Associates and Associate Directors whose job is to assist with structuring credit proposals and analyzing the risks associated with lending facilities for new and…
Added 5 mins ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 5 mins ago
S
Senior Retail Sales Consultant - Full Time - Bayshore, ON
Swarovski
Ottawa, ON
- Full-time
Added 5 mins ago
C
Consultant, Java Back End Development
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC’s Enterprise Customer Information Services (ECIS) team. As an Consultant, Java Back End Developer, you'll work with senior teams on multiple ECIS applications. You’ll…
Added 20 mins ago
R
Business Analyst
Raise
Calgary, AB
- Full-time
Executive Communication: Translate complex payment concepts, technical dependencies, and strategic risks into clear insights for senior leadership to facilitate executive decision-making.
Added 20 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
Build the Future With Us – Step into a role where your project leadership truly shapes outcomes. As a Senior Project Manager, you’ll take ownership of complex, meaningful projects supported…
Added 20 mins ago
B
Executive Assistant
Brookfield
Toronto, ON
- Full-time
Support senior leadership: Provide executive administrative support to multiple senior leaders at the AVP level and above.
Added 20 mins ago
AF
Senior Advisor, Indigenous Relations
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Alberta-Pacific Forest Industries Inc. (Al-Pac) is seeking a Senior Advisor, Indigenous Relations to work out of our Mill Site, St. Albert location near Athabasca, Alberta or our office in…
Added 20 mins ago
MF
Commercial Sales Training Manager
McCain Foods
Toronto, ON
- Full-time
…Foodservice, QSR, Key Accounts, and Retail channels. Reporting to the Senior Director, Strategy & Execution – Foodservice, this individual contributor role sits at the intersection of…
Added 20 mins ago
KR
Senior Business Analyst - Payments
KTek Resourcing
Toronto, ON
- Full-time
Job Title: Senior Business Analyst – Payments
Added 20 mins ago
B
Senior Financial Analyst
Brookfield
Toronto, ON
- Full-time
The Senior Analyst, Finance (“SFA”) will be part of BN’s Global Finance team. The SFA will actively participate in the financial reporting of BN and will support compliance and investor…
Added 20 mins ago
D
Consultant/Senior Consultant, Anaplan
Deloitte
Toronto, ON
- Full-time
Job Type: PermanentWork Model: HybridReference code: 135712Primary Location: Toronto, ONAll Available Locations: Toronto, ON
Added 20 mins ago
B
Enterprise Architect
Bevertec
Toronto, ON
- $120 to $125 CAD / hour
- Contract
Job Role: IT Enterprise Architect/Strategist - Senior (OPS/Federal government experience)
Added 20 mins ago
O
Senior Digital Strategy and Growth Manager
Okta
Toronto, ON
- $140,000 to $192,000 CAD / year
- Full-time
As a Senior Digital Growth & Personalization Manager, you'll be the strategic advisor and thought partner to our Digital Strategy team - helping define what to test, why it matters, and…
Added 20 mins ago
D
Manager, DT&PMI , Operational Due Diligence
Deloitte
Toronto, ON
- Full-time
Job Type: PermanentWork Model: HybridReference code: 135733Primary Location: Toronto, ONAll Available Locations: Toronto, ON; Montreal, QC
Added 20 mins ago
NG
Surface Labourer for Underground Area
New Gold Inc.
Emo, ON
- Full-time
…(Indigenous) Members must clearly identify their status on the online job application and resume if they wish to receive priority…
Added 20 mins ago
BA
Executive Assistant
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Support senior leadership: Provide executive administrative support to multiple senior leaders at the AVP level and above.
Added 20 mins ago
WI
Senior Technical Manager, Project Management
WSP in Canada
Winnipeg, MB
- Full-time
Build the Future With Us – Step into a role where your project leadership truly shapes outcomes. As a Senior Project Manager, you’ll take ownership of complex, meaningful projects supported…
Added 20 mins ago
BH
Senior Environmental Coordinator
BC Hydro
Terrace, BC
- $109,700 to $138,700 CAD / year
- Temporary
Other Environment, Senior Environmental Coordinator, and/or EWPM-related duties as required or as assigned by your manager.
Added 20 mins ago
BR
Data Governance Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Prepare governance documentation, assessment findings, recommendations, and progress reports for project leadership and senior stakeholders
Added 20 mins ago
CC
Project Manager (Fixed-Term 12 months)
Coast Capital
Surrey, BC
- Contract
…progress to the team, project sponsor, steering committee, senior management and stakeholders as…
Added 20 mins ago
RH
Senior Accountant
Robert Half
North Vancouver, BC
- $85,000 to $105,000 CAD / year
- Contract
…our Vancouver office by submitting your resume and noting "Senior Accountant" in the subject line. Please quote Job Order number 05060-0013535944 in all…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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