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Added 26 mins ago
C
Procurement Analyst (8 Month) - Winter 2027 Co-op
CIBC
Toronto, ON
- Full-time
…data analysis while working closely with procurement partners, senior leaders, and teams across our lines of business. You'll help identify opportunities to improve existing processes and…
Added 26 mins ago
C
Senior Mobile Consultant, Application Development - Simplii Financial
CIBC
Toronto, ON
- Full-time
The Senior Consultant, Application Development is responsible for leading the functional design and development of application systems across all technologies and platforms. The role…
Added 27 mins ago
DI
Tax Specialist
Drake International
Campbell River, BC
- $90,000 to $120,000 CAD / year
- Full-time
Location: Campbell River, British Columbia (On-Site – 5 Days per Week)
Added 27 mins ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team as a Senior Commissioning Agent (Mechanical), you will be providing commissioning services to our clients, which includes both off-site development work…
Added 27 mins ago
SO
Senior Commissioning Agent (Mechanical)
Salas O'Brien
Toronto, ON · North York, ON
- Full-time
Working on our commissioning team (Vertical Start Up Commissioning Group - VSC Group) as a Senior Commissioning Agent (Mechanical), you will be providing commissioning services to our…
Added 27 mins ago
TM
Senior Property Manager
Terracap Management Inc.
Toronto, ON · North York, ON
- Full-time
POSITION: Senior Property Manager (GTA Retail/Commercial Portfolio)
Added 27 mins ago
AI
President ALEBEX AI and Alexander Innovation Centre
Alexander Innovation Centre
Vancouver, BC
- Full-time
…will work closely with technical and research leaders, build senior external relationships and develop an organization that can deliver consistently as it…
Added 56 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Current NAIT employees are welcome to apply for this opportunity. To be considered, please submit your application through the NAIT Jobs Hub rather than the external career site.
Added 57 mins ago
Senior Financial Advisor Nelson Road Branch - Saskatoon SK
Scotiabank
Saskatoon, SK
…accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection…
Added 57 mins ago
Senior Data and Performance Analyst - Term position
Scotiabank
Toronto, ON
As a Senior Data and Performance Analyst, you will support Canadian Wealth Management Operations by ensuring the integrity of data quality, pricing, security classification, and CRM2/TCR…
Added 57 mins ago
Senior Financial Advisor - Oromocto, NB
Scotiabank
Oromocto, NB
…accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection…
Added 57 mins ago
Specialist, Manufacturing Procurement
CONA Services
Brampton, ON
…strategic thinking. This position reports directly into the Senior Manager, Manufacturing…
Added 57 mins ago
Specialist, Manufacturing Procurement
CONA Services
Brampton, ON
…strategic thinking. This position reports directly into the Senior Manager, Manufacturing…
Added 57 mins ago
TF
Managing Director
Trusted Financial
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Role Description The Managing Director is a full-time, on-site leadership role based in the Greater Toronto Metropolitan Area. This position is responsible for originating and executing…
Added 57 mins ago
FR
Senior Facilities Manager
Foresight Recruitment Group
Montreal, QC
- $130,000 to $150,000 CAD / year
- Full-time
Can you lead facilities operations across a national portfolio, build trusted client relationships and step into a senior leadership role when needed?
Added 1 hour ago
MI
Senior Associate Director, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another…
Added 1 hour ago
S
Senior Treasury Analyst
Seaspan
North Vancouver, BC
- Full-time
The Senior Financial Analyst will support the Treasury Manager in managing the company’s cash flow, banking relationships, and financial risk exposures. This role focuses on cash…
Added 1 hour ago
C
Consultant, Application Development (Payments)
CIBC
Toronto, ON
- Full-time
…client experience across lines of businesses. This role is a senior technical expert responsible for designing, developing, and maintaining both front-end and back-end components of complex…
Added 1 hour ago
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Manager, Valuations & Modelling
BDO
Toronto, ON
- Full-time
…valuation mandates across industries, where you will work alongside senior valuation professionals to deliver high-impact engagements while continuing to develop your technical valuation…
Added 1 hour ago
Senior Financial Advisor - Elliot Lake, ON
Scotiabank
Elliot Lake, ON
…accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection…
Added 1 hour ago
Senior Financial Advisor - Downtown Halifax, Nova Scotia (Future Opportunities)
Scotiabank
Halifax, NS
…accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection…
Added 1 hour ago
GTB - Enterprise Payments Internship/Co-op - Winter 2027
Scotiabank
Toronto, ON
Bank-wide orientation to learn more about Scotiabank and gain exposure to senior leadership across the organization.
Added 1 hour ago
Financial Advisor- Speedvale & Stevenson, Guelph ON
Scotiabank
Guelph, ON
…accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection…
Added 1 hour ago
Senior Customer Experience Associate - Rockland, On (15h/week)
Scotiabank
Clarence-Rockland, ON · Rockland, ON
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
…candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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