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Added 6 mins ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Manitou, MB
- Full-time
Some program areas require a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.
Added 6 mins ago
TS
Licensed Auto Mechanic
The Seaboard Transport Group
Port Hawkesbury, NS
- Full-time
Motor Vehicle Repairer / Service station mechanic trade certification
Added 6 mins ago
SH
Health Care Aide- Repost
Southern Health-Santé Sud
Altona, MB
- Full-time
Some program areas require a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.
Added 6 mins ago
SH
Health Care Aide
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
Some program areas require a valid Class 5 driver’s license, an all-purpose insured vehicle and liability insurance of at least $1,000,000.00.
Added 6 mins ago
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Utility Plant Security Guard
GardaWorld
Coronach, SK
- Full-time
Added 6 mins ago
SM
Underground Heavy Duty Mechanic
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Sudbury, ON · Greater Sudbury, ON
- $50 to $60 CAD / hour
- Full-time
Read and interpret hydraulic schematics, electrical diagrams, technical drawings, and service manuals.
Added 6 mins ago
SI
Radiography Technician -Level II
SUMMIT Inspection Services Ltd.
AB · Wood Buffalo, AB
- Full-time
…join our team. SUMMIT Inspection Services Ltd. has provided in-service pressure vessel inspections predominately to the Oil and Gas industry across western Canada since 2004, and is seeking…
Added 6 mins ago
FG
Recreational Service Technician - FFUN Motorsports Saskatoon
FFUN Group
Barrie, ON
- Full-time
Recreational Service Technician -FFUN Motorsports Saskatoon
Added 6 mins ago
AE
Propane Delivery Driver - Seasonal
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Fort McMurray, AB
- $35 CAD / hour
- Temporary
Job Summary: As a Class 3 Propane Delivery Driver, you will work with our Dispatch team to deliver product safely to our residential and commercial customers. Your goal will be to provide a…
Added 6 mins ago
Customer Service Representative
U-Haul
Winnipeg, MB
…of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul…
Added 6 mins ago
Cook
HealthCareersInSask.ca
St. Walburg, SK
Added 6 mins ago
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Assistant Cook
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added 6 mins ago
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Food Services Worker
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Added 6 mins ago
BE
Heavy Equipment Field Service Technician - UL
Battlefield Equipment Rentals
Cambridge, ON
- Full-time
Position: Heavy Equipment Field Service Technician Unlicensed
Added 6 mins ago
TS
Registered Nurse-Agape Hospice
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Calgary, AB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 21 mins ago
AF
Senior Advisor, Indigenous Relations
Alberta-Pacific Forest Industries Inc.
Boyle, AB
- Full-time
Experience coordinating external resources, consultants, or service providers is considered an asset.
Added 21 mins ago
R
Field Service Technician
Raise
Oakville, ON
- $65,000 to $80,000 CAD / year
- Full-time
Opportunity to be part of an innovative, fun team in a leader in design, manufacturer, and service of highly sensitive technologically advanced radiation detection systems
Added 21 mins ago
TU
Ice Maker 3
The University of British Columbia
Vancouver, BC
- $35.47 to $38.29 CAD / hour
- Part-time
…also responsible for delivering a necessary level of customer service to clients, guests, service partners, and all rink user…
Added 21 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Portage la Prairie, MB
- Part-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 21 mins ago
CA
Service Dispatcher
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Winnipeg, MB · Ford Winnipeg
- Full-time
As our Service Dispatcher, you won't just dispatch jobs - you’ll be the central nerve center of our service department. You'll direct repair workflow, match high-skill jobs to top…
Added 21 mins ago
BT
Class 1/AZ Shunt Driver
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Company Driver residing in Mississauga or immediate area
Added 21 mins ago
AB
Rental Sales Agent - Part Time
Avis Budget Group
Ottawa, ON
- Part-time
…their travel experience while providing excellent customer…
Added 21 mins ago
AA
store driver
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Levis, QC
- Full-time
Sales aptitude and customer service orientation
Added 21 mins ago
AE
Business Development Partner - Weyburn
Auto Electric Service Ltd.
Weyburn, SK
- Full-time
Auto Electric Service (AES) is looking for a motivated, tenacious and results-driven Business Development Partner to help accelerate our growth throughout Weyburn and the surrounding region.
Added 21 mins ago
GL
Delivery Specialist
goeasy Ltd.
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- Full-time
Deliver best in class service when delivering our products to customers’ homes

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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