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Added 8 mins ago
IC
VP, Operations and Deployment
Ivy Charging Network
Toronto, ON
- Full-time
Ivy is looking for a senior infrastructure and operations executive to lead the next stage of its growth. The VP, Operations and Deployment will be accountable for delivering Ivy’s capital…
Added 8 mins ago
AG
Senior Manager, HR Operations
Altus Group
Toronto, ON
- Full-time
Reporting to the Senior HR Director, you will lead the evolution of HR Operations at Altus Group, building the processes, governance, technology and service practices needed to support our…
Added 8 mins ago
BC
Account Supervisor
Berlin Communications
Edmonton, AB
- Full-time
We are looking for someone who can foster positive client relationships and lead project execution under senior account oversight. You will be responsible for advising clients, building…
Added 8 mins ago
Project Manager - International Fan Engagement
EXL
Canada
Summary: The Project Manager will be responsible for overseeing and managing key marketing projects within our global sports league. This role requires a dynamic individual with a passion…
Added 8 mins ago
AC
Senior Manager, Guest Communication & Engagement
Armstrong Collective
Vancouver, BC
- Full-time
Lead communication-related projects and strategic initiatives, ensuring stakeholder alignment, effective resource allocation, and successful execution.
Added 8 mins ago
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Manager, Tax / Directeur(trice), Fiscalité
MNP
Bathurst, NB · Dieppe, NB
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
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Manager, Tax
MNP
Stratford, PE · Summerside, PE
- Full-time
Lead multiple client facing engagement teams responsible for the completion of tax engagements
Added 8 mins ago
Manager, Ingredient Strategy
HelloFresh
Toronto, ON
…while building durable supplier relationships. You partner with Strategic Sourcing to ensure alignment with broader procurement…
Added 23 mins ago
NA
Strategic Procurement Specialist
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
NAIT is seeking a Strategic Procurement Specialist, to provide advanced procurement, commercial, contracting, and contract-management expertise for complex procurement initiatives, with a…
Added 23 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 23 mins ago
SO
Director, Northern & Indigenous Health
Spirit Omega Inc.
Remote, Canada
- $128,000 to $160,000 CAD / year
- Full-time
- Remote
Strong strategic, communication, relationship-building and project management skills.
Added 23 mins ago
TH
Assistant Store Manager
The Home Depot
Brantford, ON
- Full-time
…inviting shopping environment for Customers by meeting their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and…
Added 23 mins ago
Process Improvement Coordinator
Hydro One Networks Inc
Toronto, ON
…governance frameworks to meet the technology, operational and strategic needs of the Company. Provide analysis, support and recommendations related to resource capacity and utilization,…
Added 23 mins ago
Advisor Resource Acquisition
Independent Electricity System Operator
Canada
The technical and commercial elements involved in resource acquisition activities include: leading project scheduling; developing procurement process framework and structure; undertaking…
Added 23 mins ago
SC
Chief Estimator
Sierra Construction Group
Woodstock, ON
- Full-time
Lead go/no-go bid decisions in collaboration with executive leadership, evaluating project fit, capacity, risk, and profitability.
Added 23 mins ago
BR
Brand Manager
BarBurrito Restaurants Inc.
Toronto, ON · North York, ON
- Full-time
Reporting directly to the VP of Marketing, the Brand Manager will help lead the brand and translate strategy into programs that drive brand relevance, traffic, transactions and profitable…
Added 38 mins ago
YO
Cleaner
YMCA of Greater Toronto
Vaughan, ON
- Part-time
…position is responsible for performing all light duty cleaning, project and general cleaning, laundry duties and to keep cleaning and laundry equipment clean and in good repair all the…
Added 38 mins ago
W
Project Manager
Wellington-Altus
Toronto, ON
- Full-time
Lead projects and support the development, coordination, and execution of project plans, including monitoring contract deliverables.
Added 38 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 38 mins ago
T&
Senior Project Leader
Turner & Townsend
Ottawa, ON
- Full-time
Turner & Townsend is seeking an accomplished Executive Project Director to provide strategic leadership on a landmark institutional infrastructure development program. This is a unique…
Added 38 mins ago
OI
Systems Sr Designer
Orthosoft Inc.
Montreal, QC
- Other
Lead AI, automation, and process optimization initiatives from concept through deployment.
Added 38 mins ago
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Stagiaire en affaires médicales / Medical Affairs Intern
Merck
Kirkland, QC
- Full-time
…Medical Studies, Meeting Facilitation, Office Applications, Project Management, Regulatory Documents, Reporting and Analysis, Scientific Literacy, Scientific Writing, Workload…
Added 38 mins ago
C
Director, Project Development (Quebec & Atlantic Canada)
Corix
Montreal, QC
- Other
The role combines stakeholder engagement, business development, project development and strategic support, with a particular focus on helping Corix navigate Quebec’s municipal, provincial…
Added 38 mins ago
RH
Director of Operational Development
Robert Half
Toronto, ON · Greater Toronto and Hamilton Area, ON
- $130,000 to $150,000 CAD / year
- Full-time
Our client, a well-established and growing manufacturing organization, is seeking a strategic and technology-driven Director, Operational Development to lead enterprise-wide operational…
Added 38 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Influential Matrix Leader: You drive organizational alignment and cross-functional project execution through strategic relationship-building and clear communication rather than direct…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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