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Added 8 mins ago
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Iyeskuwiiu (IK) Program_Physical Education- Winter 2027
CEGEP - John Abbott College
Sainte-Anne-de-Bellevue, QC
- $98.97 to $138.12 CAD / hour
- Full-time
We thank all candidates who submit their resumes for consideration. However, only those candidates selected for an interview will be contacted. If your work experience has changed or if you…
Added 8 mins ago
VC
Hourly Paid Teacher in Software Development ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 21 mins ago
VC
Hourly Paid Teacher in Cybersecurity ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 21 mins ago
IW
Senior Manager, Business Development
IG Wealth Management
AB · Alberta, Canada
- Full-time
…office, connecting, collaborating, and enjoying quality time with your amazing colleagues! Our Values: Be better; we strive for improvement in everything we do. Be accountable; we foster…
Added 21 mins ago
VC
Hourly Paid Teacher in Audio Recording Technology ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 21 mins ago
VC
Hourly Paid Teacher in Digital Bookkeeping Specialist ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 21 mins ago
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Technician, Level 1, Waste & Recycling, Casual
Lac La Biche County
Lac la Biche, AB
- Temporary
If this sounds like you, please proceed with your application! Submit a cover letter (Quote 85-TWR-26) and resume.
Added 21 mins ago
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Tax Manager
Armco
Halifax, NS
- Full-time
…collaborative environment, we would love to hear from you. Please submit your resume for…
Added 21 mins ago
CO
Waste Serviceperson
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
We must receive your resume before 11:59 p.m. on Monday, November 16, 2026. For those providing a French language resume, please also include an English version.
Added 21 mins ago
VC
Hourly Paid Teacher in Cloud Database Management ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 21 mins ago
VC
Hourly Paid Teacher in Website Design Specialist - ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 21 mins ago
VC
Hourly Paid Teacher in Damage Insurance Personal Lines ACS/AEC
Vanier College Continuing Education
Montreal, QC
- Full-time
If your work experience has changed since your last visit, be sure to attach your resume so we may review your full career path.
Added 22 mins ago
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Construction Manager – High-Rise Residential Construction [Umbrella Design + Construction Consulting]
CareerBeacon
Halifax, NS
- $160,000 to $190,000 CAD / year
- Full-time
Submit your resume with a project list. For each project, include the building type, number of storeys, project value, your role and dates.
Added 38 mins ago
MN
Reset Merchandiser
Mosaic North America
Windsor, ON
- Part-time
Computer savvy with access to a PC Computer and internet and the ability to take and submit photos of your work.
Added 38 mins ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Research potential tradeshows to evaluate relevance, cost etc., for company participation and submit to management for approval
Added 38 mins ago
N
Retail Field Intern - Agronomy Assistant
Nutrien
Vegreville, AB
- Temporary
…an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the…
Added 38 mins ago
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Operations Support
Nutrien
Amisk, AB
- Full-time
…an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the…
Added 38 mins ago
N
Summer Student, Dry
Nutrien
Vanscoy, SK
- Internship
…an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the…
Added 38 mins ago
N
Intern, Emergency Preparedness
Nutrien
Saskatoon, SK
- Internship
…an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the…
Added 38 mins ago
N
Customer Experience Account Representative
Nutrien
Saskatoon, SK
- Full-time
…expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag…
Added 38 mins ago
KC
Housekeeper (Casual)
Kits Care Staff Solutions, Ltd.
Coquitlam, BC
- Part-time
Submit your resume in confidence today and take the first step toward a rewarding role with Select Senior Services.
Added 38 mins ago
KC
Dietary Aide (Casual)
Kits Care Staff Solutions, Ltd.
Coquitlam, BC
- Part-time
Please submit your resume in confidence and take the next step in your career with Select Senior Services.
Added 38 mins ago
Customer Data Technician (Student Position)
The Canada Life Assurance Company
Winnipeg, MB · Kitchener, ON · Ottawa, ON
Applicants are required to submit both their resume and their most recent unofficial transcript as part of the application process.
Added 52 mins ago
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Director of Operations, Transportation (Canada)
Jacobs
Calgary, AB
- $171,000 to $277,650 USD / year
- Full-time
…growth, and making a meaningful impact across Canada. Please submit a resume tailored to this opportunity, along with a one-page statement of interest addressing the following…
Added 52 mins ago
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Retail Field Intern - Agronomy Assistant
Nutrien
MB · Darlingford, MB
- Full-time
…an alternative process or a reasonable accommodation, please submit a request through our Contact Us form or call 1-800-667-0403 in Canada and 1-800-667-3930 in the US to let us know the…

BC Hydro

Trouble Program Manager 2

Surrey, BC, Canada

$131,100 to $165,800 CAD / year · Full-time

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Job details

Pay: $131,100 to $165,800 CAD / year
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Job Location: Surrey, BC

Employment type: Permanent

Hours of work: Full-time (37.5 hrs/week)

Annual Salary: $ 131,100.00 - 165,800.00

No. of positions: 1

Closing date: Nov 20, 2026

About the job:

Reporting to the M3 Manager, Trouble and Operational Support, this position is responsible for leading operational and performance reporting for the Trouble and Storm Programs. The successful candidate will oversee monthly reporting, facilitate performance reviews, and advance reporting capabilities to support current and future business needs. Key areas of focus include response-time performance, work-order costs, overtime management, and operational efficiency.

Working closely with M1 and M2 Operations Managers, the role will analyze performance results, identify trends and contribute factors, and develop recommendations to improve operational effectiveness. The successful candidate will present insights and strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the organization.

What you’ll do

Lead the execution and performance of the Trouble and Storm Programs, ensuring alignment with safety, financial, regulatory, environmental, Indigenous, and quality standards.

Collaborate with field crews, Asset Management, Finance, Indigenous Relations, Customer and Community Relations, Environment, PCM, and other internal and external partners.

Provide program leadership during significant trouble and storm events, supporting operational decision-making, issue resolution, and timely service restoration.

Drive continuous improvement and innovation across people, processes, controls, and technology to strengthen trouble response, communications, work quality, financial completeness, and restoration performance.

Monitor program delivery and financial performance, including forecasts, variances, risks, issues, response and restoration times, work quality, and financial completeness.

Analyze complex operational challenges, assess risks, and develop practical and innovative solutions with delivery partners.

Access, analyze, and validate information from enterprise systems and data warehouses, including SAP-BW, and perform data quality assurance and control.

Develop standardized, repeatable reports and use tools such as Excel and Power BI to forecast trends, measure results, and identify opportunities for improvement.

Prepare clear, concise, and visually effective reports and presentations that communicate operational and financial insights to senior leaders and business partners.

Build strong relationships with internal and external delivery partners, resolve barriers, and tactfully escalate issues to support mutually beneficial outcomes.

Champion the “One Hydro” approach by fostering collaboration and alignment across business units, and travel as required to support operations and engage with field, construction, and stakeholder groups.

What you bring

A bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline.

A minimum of 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field within an electric utility, engineering firm, construction organization, or similar environment.

Strong project management, leadership, facilitation, and relationship-management skills, with the ability to work effectively with senior leaders, subject-matter experts, and delivery partners.

Demonstrated ability to achieve results in a fast-paced environment while managing competing priorities, adapting to changing operational requirements, and meeting critical deadlines.

Excellent analytical and problem-solving capabilities, including experience interpreting complex operational and financial data, assessing risk, forecasting trends, and developing clear recommendations.

Strong written and verbal communication skills, including the ability to explain complex technical and operational matters clearly to technical and non-technical audiences.

Experience using enterprise systems and analytical tools such as SAP-BW, DODW, PowerOn, Excel, and Power BI to analyze data and produce performance reports and visualizations.

Demonstrated ability to influence others, build collaborative relationships, and lead continuous-improvement or change initiatives across multiple business groups.

Knowledge of electric utility operations, particularly Line Field Operations, trouble response, outage restoration, or storm response, is considered an asset.

A condition of employment is maintaining a valid Class 5 Driver’s Licence in good standing.

What we offer

A comprehensive benefits package - A minimum of 15 paid vacation days - A lifetime pension - Flexible work model, depending on your role type - Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as outlined in the Collective Agreements will apply.

Location: Surrey, British Columbia, Canada V3W 0G1

Don’t forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable, include your Trades Qualification. This will ensure we have all the necessary information to assess your application without any delays.

How to apply

Interested candidates should submit their applications online at https://app.bchydro.com/careers/current_opp.html or click ‘Apply’

Search Keyword: 7636

You must use a supported browser, such as Firefox, Internet Explorer, Google Chrome or Safari. Your pop-up blocker will also need to be disabled for the BC Hydro Careers site.

On the BC Hydro Careers site, click on the Apply button in order to complete the steps to apply for this job. Please be sure to update your Candidate Profile with your current resume and include copies of your certifications, if applicable.

Apply About employer

More about this job

Responsibilities

Lead the Trouble and Storm Programs, overseeing operational and financial performance, reporting, performance reviews, and response during significant events. Analyze trends and risks, develop improvement recommendations, and present insights to senior leaders while coordinating with internal and external partners.

Requirements

Requires a bachelor’s degree or diploma in Engineering, Business, Project Management, or a related discipline, plus 6–8 years of progressively responsible experience in project management, program delivery, utility operations, or a related field. Candidates should have strong analytical, leadership, communication, and relationship-management skills, experience with enterprise data and reporting tools, and a valid Class 5 driver’s licence.

Skills

Program Management
Project Management
Utility Operations
Operational Performance Reporting
Data Analysis
Financial Analysis
Forecasting
Risk Assessment
Power BI
Excel
SAP-BW
Data Quality Assurance
Leadership
Continuous Improvement
Communication

Benefits

Paid Vacation
Lifetime Pension
Flexible Work Model
Training And Development Courses

Visa sponsorship

Not detected in the job text

Keywords

Trouble Program
Storm Program
Electric Utility Operations
Line Field Operations
Trouble Response
Outage Restoration
Storm Response
Program Delivery
Project Management
Operational Performance Reporting
Performance Reviews
Response-Time Performance
Work-Order Costs
Overtime Management
Operational Efficiency
Financial Forecasting
Risk Assessment
Data Warehouses
SAP-BW
DODW
PowerOn
Excel
Power BI
Data Quality Assurance
Continuous Improvement
Change Initiatives
Stakeholder Management
Service Restoration
Work Quality
Financial Completeness

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