Classification: Communications Officer 27
Salary Range: $88,130.70 to $100,522.86 per annum
Union/Excluded: BCGEU
Security Screening: Required
Job Type: Regular full time
Additional Info: An eligibility list to fill future vacancies may be established. Testing may be required.
We are seeking a Manager, Corporate Communications and Engagement to join our team in VICTORIA, British Columbia, Canada.
As Manager, Corporate Communications and Engagement, you will shape corporate and executive communications that advance BC Pension Corporation’s strategic priorities, strengthen its reputation and enhance its external presence. As a trusted senior advisor, you will provide clear, evidence-informed direction on high-profile matters and help align communications with corporate priorities.
You are a collaborative people leader who builds strong relationships, exercises sound judgement and manages competing priorities. You will guide and develop a talented team, oversee complex projects and turn strategic direction into clear, effective communications.
Hybrid Work Model
This position is located in our Victoria, BC office. You will have the flexibility to work part of the time on-campus and part of the time off-campus. The requirement for on-campus presence is a minimum of 40% of your schedule in a month.
Additional requirements are determined by the role functions and operational needs of each business area.
Responsibilities
- Leads the corporate communications team in planning, developing, implementing, and evaluating external and executive communications strategies, products and initiatives that support the Corporation’s strategic priorities, reputation and business outcomes.
- Oversee the development of executive and board-facing communication materials, including proactive issue management, crisis communications, corporate storytelling, sentiment analysis and tracking, and positioning on complex topics.
- Establishes strong working relationships with internal business partners and executives and collaborates closely with the Manager, Internal Communications and Digital Marketing and Manager, Executive Operations, to lead the development of effective communications strategies, materials, and channels that ensure a consistent and credible brand experience.
- Provides strategic communications advice, options and guidance to senior leaders and executives on complex, sensitive or high-profile matters, supporting informed decision-making, reputation management and alignment with corporate priorities.
- Supports crisis and issues communications planning and response, providing messaging and interest holder engagement plans to protect organizational reputation and maintain trust.
- Seeks new methods and creative strategies to increase external and client awareness of key initiatives and organizational priorities, including the launch of new programs, thought leadership content, community engagement, corporate milestones, and other topics of strategic interest.
- Establishes communications performance measures, analyzes results and recommends improvements to support continuous improvement and progress toward branch goals.
- Provides day‑to‑day supervision, guidance and coaching to a team of communication professionals, including assigning and coordinating work, setting expectations, supporting performance and development goal setting and escalating performance or behavioural issues as appropriate.
- Builds collaborative relationships with leaders, business partners and communications colleagues to support integrated planning, consistent messaging and coordinated delivery.
- Prepares and negotiates contracts, monitors performance and authorizes payment.
- Contributes to branch planning and budget development by providing input on communication priorities, resource needs, work planning and operational requirements.
Qualifications
Must have
- Degree in Communications, Journalism, Public Relations, English, Marketing or a related field.
- Five years of recent (within 7 years) progressively responsible leadership experience in communications, public relations or corporate communications in a complex organization that includes:
- Developing, implementing and evaluating corporate, external or executive communications strategies, plans and products.
- Supervising staff in a communications, public relations or corporate communications environment, including assigning work, setting expectations, coaching employees, and supporting performance management.
- Providing strategic communications advice, options and recommendations to senior leaders or executives on complex, sensitive or high-profile matters.
- Developing executive-level communications materials, including briefing notes, presentations, reports, messaging, strategic narratives, strategy documents, or proposals.
- Leading communications planning and delivery for issues management, crisis communications, reputation management or other sensitive matters.
- Developing and implementing stakeholder engagement or public relations strategies for multiple audiences or stakeholder groups.
- Using research, data, analytics, sentiment analysis or performance measures to assess communications effectiveness and recommend improvements.
- Managing communications projects, client relationships, competing priorities, and deliverables in a deadline-driven environment.
- Establishing collaborative working relationships with senior leaders, business areas and communications partners to support coordinated communications planning and delivery.
- An equivalent combination of education, training, and relevant experience may be considered.
Nice to have
- Developing, delivering and measuring integrated communications programs in government, a Crown corporation, a regulated industry or another complex public-facing organization.
- Overseeing multimedia communications products, such as publications, video, presentations, digital content, or other corporate communications materials.
Knowledge, Skills and Abilities
- Demonstrated ability to apply quantitative and qualitative research skills to develop effective and efficient communications programs.
- Strong knowledge of corporate communications principles, practices, and emerging trends, including the ability to communicate effectively both verbally and in writing and to write and edit collateral materials.
- Demonstrated knowledge of corporate social media strategy, governance, and channel management in a professional or regulated environment.
- Strong interpersonal and relationship‑building skills, including the ability to influence, persuade, and collaborate effectively with staff and executives at all levels.
- Demonstrated leadership skills, including the ability to motivate, mentor, and coach others; resolve conflict; and lead through change.
- Ability to anticipate client needs, gather requirements, and develop sound options and recommendations while identifying issues and driving effective solutions.
- Strong project management, presentation, and time management skills, with the ability to initiate and champion projects and drive them to successful completion.
- Working understanding of related digital disciplines such as User Experience, content strategy and creation, and production.
- Strong Microsoft Office skills, including the ability to create clear, visually effective PowerPoint presentations.
Application requirements
Cover letter: Required.
Resume: A resume is required as part of your application. Ensure your resume includes your education, the start and end dates (month and year) of your employment, and any relevant information that relate to the job requirements.
Questionnaire: As part of the application process, you will be prompted to complete an online questionnaire to demonstrate how you meet the job requirements. Responses will be used to shortlist applicants against the job requirements. Please allow approximately 10 minutes to complete this questionnaire.
Applications will be accepted until 11:59 pm PST on the closing date. Late applications will not be considered.
Diversity & Inclusion
BC Pension Corporation is an equal opportunity employer committed to establishing an inclusive, equitable, and accessible environment for all. All qualified applicants will receive consideration for employment without regard to race, national origin, age, religion, disability, sexual orientation, gender identity or expression, marital status or any other basis protected by applicable law.
We are committed to ensuring that reasonable accommodations are made available to persons with disabilities during the recruitment, assessment and selection processes and will provide reasonable accommodations upon request. If you require assistance or accommodation due to a disability, please email us at jobs@pensionsbc.ca.
Thank you for your interest in working with us. We will let you know about your status in this competition as soon as possible. If you have questions about this opportunity, please email us at jobs@pensionsbc.ca.
BC Pension Corporation is one of the largest professional pension service providers in Canada. We serve over 780,000 active and retired members and more than 1,000 plan employers, paying out more than $540 million in benefits each month (over $6.5 billion a year) to over 240,000 retirees.
One in eight BC citizens is a member of one of the five pension plans we serve.
Services include providing plan information to members and employers, managing contributions and member records, paying pension benefits, and providing policy, financial and communication services to plan boards. We are a community of dedicated professionals who share common beliefs about client service and a desire to make our organization an even better place tomorrow than it is today.
The Corporate and Plan Communications Branch delivers communication and creative services to the corporation, with a focus on support for the corporate board of directors, the pension plan boards of trustees, and the executive and senior leaders. The branch is a strategic partner in developing and executing corporate strategy and reporting, advising the plan boards on communications and engagement strategies for the public, members and employers, and increasing the corporation’s profile as both an employment destination and thought leader in the pension industry. The team is also responsible for developing, managing, and implementing the corporate and employer brand with partners across the organization. The branch inspires trust and confidence by consistently delivering strategic, creative and effective messaging across a variety of channels.
