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Added 3 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mascouche, QC
Being part of a family-owned business committed to the community;
Added 3 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Mascouche, QC
Being part of a family-owned business committed to the community;
Added 32 mins ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 33 mins ago
S
Business Development Manager - Moncton
Sysco
Moncton, NB · Sysco Moncton
- Full-time
The Senior Analyst, Business Development drives Sysco's market position and financial growth by acquiring new business through strategic planning, advanced analytics, and effective contract…
Added 47 mins ago
KI
Cloud Engineer 2, Site Reliability Engineering
Kinaxis Inc.
Ottawa, ON
- Full-time
Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides…
Added 1 hour ago
BC
Engineer and Project Leader, Industrial Piping
BBA Consultants
Montreal, QC
- Full-time
…mining and heavy industry sectors. You’ll also help identify business opportunities with our clients and draft winning proposals. You’ll play a primarily technical and project management…
Added 1 hour ago
VC
Inside Sales Representative
Viessmann Climate Solutions
Langley (District), BC · Langley, BC
- $33,000 to $83,000 CAD / year
- Full-time
Viessmann Climate Solutions is a global leader in sustainable climate and energy solutions, focused on creating living spaces for future generations. Currently, as part of the Carrier…
Added 1 hour ago
ET
Director, Analog IC Design
ESS Technology, Inc.
Kelowna, BC
- Full-time
Business Address / Job Location: Kelowna, British Columbia
Added 1 hour ago
SM
RQ11531 – Scrum Master – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Scrum Master – Intermediate with strong expertise in Scrum methodology, Agile practices, business analysis, DevOps environments, CI/CD processes, stakeholder…
Added 1 hour ago
SM
RQ11708 – Project Manager/Leader – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Intermediate Project Manager/Leader with strong expertise in I&IT project management, project planning, stakeholder engagement, governance, IT solutions…
Added 2 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Ottawa, ON
- $52,500 CAD / year
- Full-time
If you’re a new grad who wants more than a desk job - someone excited by supply chain, sales, business development, and entrepreneurship - this is your chance to build a real career from…
Added 2 hours ago
H|
Senior Strategic Advisor
Health | Santé
Toronto, ON · North York, ON
- Temporary
…priorities, advance strategic initiatives, and support the development of key products that inform decision-making. From business cases and briefing materials to presentations, projects,…
Added 2 hours ago
MG
Manager, Cardiology
Michael Garron Hospital
Toronto, ON
- Full-time
The Manager consistently applies best practices in leadership, business management, planning, process improvement, change management, team development, communication, problem solving, and…
Added 2 hours ago
MG
Technical Project Manager, Cybersecurity
Michael Garron Hospital
Toronto, ON
- Full-time
…Ontario’s first Ontario Health Teams (OHTs). Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people…
Added 2 hours ago
CH
Manager, Health & Safety
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…compliant workplace across all operations. The role leads the development, implementation, and continuous improvement of Alterra Experiences Division's health and safety management systems,…
Added 3 hours ago
Senior Project Coordinator
Spearhead
Nelson, BC
The Sr. Project Coordinator will oversee digital model creation, shop drawing development, and fabrication strategy. This role is responsible for leading the digital aspect of projects by…
Added 4 hours ago
L
Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
You will operate as a hands-on technical leader, advisor, and thought leader, influencing organizational direction through your technical expertise, and as an individual contributor, guide…
Added 5 hours ago
M
FOH Management - General Manager Designate
Moxies
Regina, SK
- Full-time
We are looking for an incredible General Manager Designate to be the leader of our team. Our people are the heart and soul of our business, and we are on the hunt for an amazing person like…
Added 5 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
Husky Technologies™ is a global leader in the design and manufacture of high-performance injection molding systems and automated manufacturing solutions. Engineers at Husky work on new…
Added 5 hours ago
RP
Inside Sales Representative
Rex Power Magnetics
Vaughan, ON
- Full-time
…day-to-day tasks when needed, as prescribed by the Inside Sales Team…
Added 5 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 6 hours ago
WC
General Manager
West Coast Seniors Housing Management Limited Partnership
Coquitlam, BC
- $105,000 to $115,000 CAD / year
- Full-time
each other with respect and dignity. We invest in the growth and development of
Added 6 hours ago
ME
Department Manager, Category
Mountain Equipment Company
Nanaimo, BC
- $48,100 to $60,200 CAD / year
As the Department Manager, Category, you are a key store leader accountable for driving strong business and member outcomes through effective product category leadership, operational…
Added 6 hours ago
ME
Department Manager, Category - Footwear (Full Time)
Mountain Equipment Company
Quebec, QC
- Full-time
MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new…
Added 6 hours ago
ME
Construction & Project Manager
M2 Engineering
AB · Edmonton, AB
- Full-time
Active in seeking further knowledge and personal development

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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