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Added 3 mins ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 3 mins ago
ON
Assistant Manager - Westgate Centre
Old Navy
Grande Prairie, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 mins ago
CC
Bilingual Signature Programs, Relay For Life Youth Specialist
Canadian Cancer Society
NS
- Full-time
Reporting to the Manager of Relay For Life Youth (RFLY), Signature Programs, the Relay For Life Youth Specialist will work as part of the national RFLY team to actively solicit new business…
Added 3 mins ago
LV
Order Processing Associate - Seasonal
Lee Valley Tools
Ottawa, ON
- Up to $19.3 CAD / hour
- Full-time
- Temporary
…while striving to provide an environment where learning and development are…
Added 3 mins ago
LV
Store Lead- Sherwood Park, AB
Lee Valley Tools
Sherwood Park, AB
- Up to $25 CAD / hour
…while striving to provide an environment where learning and development are…
Added 3 mins ago
LV
Store Lead
Lee Valley Tools
Brampton, ON
- Up to $25 CAD / hour
…while striving to provide an environment where learning and development are…
Added 3 mins ago
LV
Store Lead
Lee Valley Tools
Calgary, AB
- Up to $25 CAD / hour
…while striving to provide an environment where learning and development are…
Added 3 mins ago
BC
Marketing Manager
Boast Capital LP
Vancouver, BC · Toronto, ON
- $110,000 to $130,000 CAD / year
Beyond our product, we’ve built Traction, a community of over 90,000 technology professionals connecting leaders from companies like Google, Shopify, Twilio, and GitHub through webinars,…
Added 3 mins ago
GN
Part-time Ritual Artisan
Groupe Nordik
Whitby, ON
- Part-time
When you work at Thermea Spa Village Whitby, you are not just gaining a job - you are finding a family. We pride our community on being one of the warmest and most welcoming - and, our…
Added 3 mins ago
MM
Research Analyst
Manitoba Métis Federation
Winnipeg, MB
- $52,211 to $64,271 CAD / year
- Full-time
…compiled. The Research Analyst works closely with the Program Manager to provide support on active files and…
Added 3 mins ago
FM
HR Superintendent
Foran Mining Corporation
Saskatoon, SK
- $140,000 to $155,000 CAD / year
- Full-time
…a cornerstone asset and one of the most significant copper development projects in Canada. With commercial production expected in the second half of 2026, this world-class deposit contains…
Added 3 mins ago
B
Social Media Manager
Blazesoft
Vaughan, ON
- Full-time
Blazesoft is seeking a Social Media Manager to join its marketing division.
Added 34 mins ago
Sales Associate
JD Sports / Livestock / Size?
Mississauga, ON
Our Retail team is looking for an Assistant Store Manager at our CF Markville location! Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities include…
Added 1 hour ago
US Corporate Tax - Waterloo - Manager
EY
London, ON · Toronto, ON
As a US Tax Manager in EY’s U.S. Tax Practice, you’ll lead and supervise complex tax engagements, delivering high‑quality compliance services and innovative tax planning for multinational…
Added 1 hour ago
M
Special Patient Program Lead
Medavie
Dartmouth, NS · NS Admin Office Dartmouth
- Full-time
In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency…
Added 1 hour ago
A
Territory Manager, Facial Aesthetics - Quebec City and surrounding regions - 14 month contract
AbbVie
Quebec, QC
- Contract
Are you looking for an exciting full-time career, where development and high-performance are valued? AbbVie Canada is looking to connect with a Territory Manager to join our commercial…
Added 1 hour ago
Daycamp Site Director
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
Under the leadership of the Manager of Day Camps & Community Development, the Team Lead – Day Camp is responsible for assisting with the planning and development of day camp programs and…
Added 1 hour ago
Casual - Tenant Support Worker (Prince George)
Connective
Prince George, BC
…role of Tenant Support Worker. Our mission is to foster the development of a safe, healthy, and inclusive community for all. If you are passionate about making a positive impact and helping…
Added 2 hours ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
…benefits, career training, and support for continued professional…
Added 2 hours ago
T
Therapeutic Recreation Assistant
TVCC
London, ON
- Full-time
Reporting to the Manager, Family and Community Services, the successful candidate will:
Added 2 hours ago
CO
City Manager
City of Bixby
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The City Manager will lead the organization and work collaboratively with the Mayor, City Council, employees, residents, businesses, and community partners to effectively manage the City’s…
Added 2 hours ago
EC
Level 2 Caregiver (2 Positions) – Closed Internal/Band Member Competition
Enoch Cree Nation
Enoch, AB
- Full-time
The Early Years Educator supports the development and wellbeing of young children participating in Enoch Cree Nation Early Years Programs, including Daycare and Head Start programming. This…
Added 2 hours ago
OI
ECE Instructor
Oxford International
Halifax, NS
- $59,280 CAD / year
- Full-time
ECE Instructor (full-time) – ECE Program will support the Program Manager – ECE Program to oversee and be responsible for all Academics, Compliance, and Management of the ECE Program;…
Added 2 hours ago
R
Branch Manager Advisor
RBC
Wawanesa, MB
- Full-time
As a Branch Manager Advisor, you fulfill a critical role in the branch with 40-50% of your time spent providing advice to clients as a Financial Advisor and 50-60% in a Branch leadership…
Added 2 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
As either a Senior Software Development Engineer or a Principal Software Development Engineer on the AI Model Serving team, you will be a technical leader who helps shape the vision and…

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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