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Added 13 mins ago
CH
Community Outreach and Events Facilitator
Calgary Humane Society
Calgary, AB
- Full-time
Reporting to the Manager of Community Outreach & Events, the Community Outreach & Events Coordinator is an outgoing and community-minded individual who represents Calgary Humane Society…
Added 13 mins ago
UO
Team Lead, Parking Enforcement, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Parking and Transportation Services, this position provides hands-on leadership for parking enforcement operations while maintaining frontline enforcement…
Added 28 mins ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
The Diagnostic Sales Manager (“DSM”) will manage their territory market share, book of business, and growth goals by promoting, selling, and supporting Antech Reference Lab services,…
Added 1 hour ago
ES
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Leads the IT recovery and contingency plan efforts and actual event management, including organizing and leading a team of professionals from across the enterprise in the event of a…
Added 1 hour ago
O&
Cook - Events
Oliver & Bonacini
Toronto, ON
- Full-time
Oliver & Bonacini is recognized as one of Canada’s premier hospitality and event service providers, known for delivering exceptional culinary experiences and flawless event execution. From…
Added 1 hour ago
OV
Event Cook | Part-Time | TD Station
Oak View Group
Saint John, NB
- $18.99 CAD / hour
- Part-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 2 hours ago
MS
manager, security
Matric Security
Cambridge, ON
- Full-time
Evaluate the operations of a department providing administrative services
Added 2 hours ago
NS
Assistant Manager - 6.4 CCU / 6.1 IMCU
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to and in collaboration with the Health Services Manager, the Assistant Manager participates in the planning and provision of care and identifies issues that have potential or…
Added 2 hours ago
PC
Manager
Parq Casino
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Monitor restaurant and event operations, ensuring smooth execution of all services and private functions.
Added 2 hours ago
IS
Early Years Educator
Independent Schools Association (ISA)
ON · Essex, ON
- Full-time
to support the Nursery Manager with behaviour management and pastoral care
Added 2 hours ago
B
Marketing Specialist
BGCBIGS
Edmonton, AB
- $65,053 to $71,807 CAD / year
- Full-time
- Temporary
Proficiency with Google Analytics, GA4, Google Ads, Meta Ads Manager and performance reporting tools.
Added 2 hours ago
Y
Development Coordinator
YWCA-Saskatoon
Corman Park No. 344, SK
- Full-time
…Saskatoon is a vibrant organization providing inclusive community services on Treaty Six territory and the homeland of the Métis peoples since 1910. We look forward to the possibility of…
Added 3 hours ago
WB
Senior Analyst: Business Development
Whistler Blackcomb
Whistler, BC
- Full-time
Working closely with the Sr. Manager, Planning & Business Development, this role helps evaluate new opportunities, build business cases, support partner relationships, and coordinate…
Added 3 hours ago
BC
Engagement and Events Coordinator
British Columbia Schizophrenia Society
Vancouver, BC
- Full-time
…initiatives, this role helps increase awareness of BCSS programs, services, and impact while building meaningful connections with communities across British…
Added 3 hours ago
A
Senior Project Manager, Brand Experiences
Altis
North Vancouver, BC
- $60 to $75 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 3 hours ago
TL
Box Office Duty Manager (Part Time)
TO LIVE
Toronto, ON
- Up to $25.08 CAD / hour
- Part-time
Under the direction of the Manager and Assistant Manager of Box Office Services, the Box Office Duty Manager is responsible for helping run the Box Offices of TO Live for events and…
Added 3 hours ago
DT
Sr Analyst II Service Management (Onsite Quebec Location)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
As a Major Incident Manager, you will be responsible for the effective and highly disciplined approach to execute the various service restoration activities such as engaging our technical…
Added 3 hours ago
CU
DDA 1 - School of Business
Capilano University
North Vancouver, BC
- Full-time
…Program Coordinator or staff supervisor, and reports to a Dean or…
Added 3 hours ago
U
Supplier Coordinator
UNFI
Concord, ON
- $42,000 to $61,800 USD / year
- Full-time
As the Supplier Coordinator, you will join our Supplier Services team where you will have the opportunity to gain experience learning about category and brand/supplier relationship…
Added 3 hours ago
B
Assistant Manager, Auto Service Centre
BCAA
Victoria, BC
- Full-time
We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team,…
Added 4 hours ago
DT
Sr Analyst II Service Management (onsite Quebec)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
As a Major Incident Manager, you will be responsible for the effective and highly disciplined approach to execute the various service restoration activities such as engaging our technical…
Added 4 hours ago
YB
Events & Community Engagement Coordinator
YWCA Banff
Banff, AB
- Full-time
This role is for someone who understands that a great event is about more than what happens on the day. It's about the people who come together, the connections that are made and the impact…
Added 4 hours ago
EC
Assistant manager, restaurant
Ek Chai Kahani
Surrey, BC
- Full-time
Added 4 hours ago
RM
Recreation Programmer
Recreation Manitoba
Selkirk, MB · East Selkirk, MB
- Full-time
The Recreation Programmer will be responsible for the active management of a diverse range of recreation services which includes planning, implementing, and promoting programs and/or…
Added 4 hours ago
Marketing Specialist
Science North
Sudbury, ON · Greater Sudbury, ON
…candidate you will be a strong communicator, organized project manager and creative thinker who enjoys working collaboratively with teams across the…

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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