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Added 1 min ago
KF
Food production manager
Krem Food Services Inc
Richmond, BC
- From $70 CAD / hour
- Full-time
- On-site
Added 3 mins ago
TT
Senior Lab Manager
Tetra Tech
Yellowknife, NT
- Full-time
As Senior Lab Manager, you will play a key role in overseeing laboratory operations, maintaining high standards of testing and documentation, supporting project delivery, and mentoring…
Added 3 mins ago
MC
Link Layer Integration Testing Manager (35387)
Myticas Consulting
Ottawa, ON
- Full-time
The Manager, Link Layer Integration, Verification & Validation is responsible for leading the end-to-end integration, verification, validation, and operational readiness of advanced…
Added 3 mins ago
S
Part Time Produce Clerk - Admirals Thrifty Foods
Sobeys
Victoria, BC
- Part-time
Any other duties as assigned by the Store Manager
Added 3 mins ago
P
Compounding Operations Manager
Pharmacy.ca
Toronto, ON
- $95,000 to $120,000 CAD / year
- Full-time
We are seeking an experienced Compounding Operations Manager to lead the day-to-day operations of our non-sterile compounding laboratory and help build the next stage of our growing…
Added 3 mins ago
PP
Snow Removal Crew Lead
Pro Property Services Inc.
Calgary, AB
- Full-time
…simply means following the protocol you were given from your…
Added 3 mins ago
AC
Residence Dining Manager - St. Thomas University
Aramark Canada
Fredericton, NB
- Full-time
…New Brunswick. Aramark is hiring a full-time Residence Dining Manager to operate and manage the Student Dining Hall. The Residence Dining Manager is responsible for providing operational…
Added 3 mins ago
C
Manager AI Engineering-CA
CN
Quebec, QC
- Full-time
…role collaborates with AI architects, platform engineers, AI operations, data scientists, data engineers, business partners, cybersecurity, governance, architecture, and vendor teams to…
Added 3 mins ago
P
Staff Pharmacist (Full-Time)
Pharmacy.ca
Toronto, ON
- Full-time
We are seeking an experienced Compounding Operations Manager to lead the day-to-day operations of our non-sterile compounding laboratory and help build the next stage of our growing…
Added 3 mins ago
S
Meat - Manager Meat
Sobeys
Brentwood Bay, BC
- Full-time
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 3 mins ago
SB
Bar Team Member
Splitsville Bowl
Hamilton, ON
- Part-time
Maintain record of daily operations as required with communication book and checklists.
Added 3 mins ago
SB
Bar Team Member
Splitsville Bowl
Richmond Hill, ON
- Part-time
Maintain record of daily operations as required with communication book and checklists.
Added 4 mins ago
TB
Restaurant manager
Thunder Bay African Restaurant
Thunder Bay, ON
- From $28 CAD / hour
- Full-time
- On-site
Added 5 mins ago
PL
Food services manager
Popeyes Louisiana Kitchen
North York, ON
- From $37 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 5 mins ago
TH
Restaurant manager
Tim Hortons
Bracebridge, ON
- From $27.47 CAD / hour
- Full-time
- On-site
Added 9 mins ago
DF
Store manager - retail
Drummond’s fuel
Manotick, ON
- From $43.27 CAD / hour
- Full-time
- On-site
Added 10 mins ago
P/
Operations manager, restaurant
Petro-Canada / A&W - Summerside
Edmonton, AB
- From $36.5 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 12 mins ago
KF
Jewellery store manager
Karen's Fine Jewellery
Toronto, ON
- From $43.27 CAD / hour
- Full-time
- On-site
Added 14 mins ago
LH
Hairstyling salon manager
LINDA HAIR SALON
Langley, BC
- From $37.6 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 15 mins ago
CC
Restaurant manager
Chicken Chef
Esterhazy, SK
- From $33.6 CAD / hour
- Full-time
- On-site
Added 15 mins ago
D
Restaurant manager
Domino's
LaSalle, QC
- From $35 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 16 mins ago
CF
Assistant manager - food services
Casereccio Foods
Vancouver, BC
- $43,500 to $60,000 CAD / year
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 16 mins ago
CE
Restaurant manager
Chennai Express
Edmonton, AB
- From $30 CAD / hour
- Full-time
- On-site
Added 18 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Vancouver, BC
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 18 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Maple Ridge, BC
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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