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Added 56 mins ago
C
Campaign Manager, Enterprise
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
You are both a disciplined project manager and a sharp editorial thinker. You truly influence the day-to-day campaign operations, including the sequencing, the trade-off calls, and the…
Added 4 hours ago
M
Sales, Channel - Regional Partners (Canada)
Meter
Remote, Canada
- Full-time
- Remote
…the Canadian market, and turn relationships into closed-won revenue alongside our Enterprise…
Added 4 hours ago
NR
Retail Merchandiser - Canada
Neptune Retail Solutions
Swift Current, SK
- $15.7 CAD / hour
- Part-time
Neptune Retail Solutions is the unparalleled leader in omnichannel retail marketing across the U.S. and Canada. Neptune's In-Store Media network is unmatched across 60,000 locations and 140…
Added 8 hours ago
WL
Inside Sales Expert - West
Weidmuller Ltd
Calgary, AB
- $60,000 to $70,000 CAD / year
- Full-time
…matters. By coordinating with internal teams across Sales, Operations, Supply Chain, Product Management, and Client Relation, the Internal Sales Specialist ensures complete ownership and…
Added 8 hours ago
TL
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
- Full-time
…divisions, this position provides monthly summaries and leads Operations in cost control, The ultimate mission is to support budgeting and forecasting processes while ensuring efficient…
Added 8 hours ago
TL
Freight Receivable Supervisor
Transx Ltd
Rosser, MB
- Full-time
The Freight Receivable Supervisor is a vital leader and analyst within our accounts receivable department, stepping in to support our team and operations wherever needed. Unlike traditional…
Added 8 hours ago
BC
General Manager
BELFOR CANADA INC.
Collingwood, ON
- Up to $90,000 CAD / year
- Full-time
As a global leader in property restoration for over 70 years, we help people recover from the unexpected.
Added 10 hours ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Oshawa, ON
- Full-time
Graybar Canada is a leader in the distribution of high quality electrical, automation and telecommunications products that supports these operations through related supply chain management…
Added 12 hours ago
C
Banking Centre Leader I
CIBC
Victoria, BC
- Full-time
…- delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll think and act like an owner by…
Added 12 hours ago
TH
Director of Food And Beverage
Trail Hub
Whitby, ON
- Full-time
…for the overall performance of Trail Hub’s food and beverage operations, including Nest restaurant, weddings, banquets, corporate events, beverage operations, and other hospitality…
Added 16 hours ago
KI
Co-op/Intern Sales Operations
Kinaxis Inc.
Ottawa, ON
- Internship
The Sales Operations Coordinator intern (or co-op) supports the sales operations team by handling operational, administrative, and analytical tasks that improve efficiency and help achieve…
Added 17 hours ago
AH
50/50 Staff Supervisor
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Part-time
…staff to deliver an exceptional fan experience while maximizing revenue. This role oversees staffing, scheduling, coaching, and performance management for 50|50 Ambassadors and Team Leads,…
Added 17 hours ago
CH
Entry Level Material Handler and Route Driver Trainee
Clean Harbors
Brantford, ON
- Full-time
…businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management,…
Added 19 hours ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
…Diagnostic (“SDx”) offerings. The DSM will serve as an advisor, leader, and technical expert to support peer mentorships and will support colleagues/functions to develop sales tactics to…
Added 20 hours ago
GA
Sales Supervisor (FT), AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will assist in aligning the…
Added 20 hours ago
GA
Operations Manager, AX Metrotown
Giorgio Armani
Burnaby, BC
- Part-time
As an Operations Manager, you will also provide input on merchandising strategies and be accountable for the operations of the store. Your daily presence on the sales floor will provide you…
Added 20 hours ago
I
Project Manager Sr
Insight
Calgary, AB
- Full-time
As Project Manager Sr, you will be responsible for managing, directing and overseeing the operations and administration of assigned projects and programs. We will count on you to provide…
Added 21 hours ago
KC
Commercial Strategy / Pricing Lead - Global Software Leader
Kingston Consulting Global Ltd
Canada
- Full-time
Our client is a global software organisation, already recognised as a market leader, and set for significant growth. Its software is used by some of the world’s largest companies and it…
Added 21 hours ago
PI
Senior Director Product Marketing – Competitive and Sales Enablement
Ping Identity
Canada
- Full-time
Partner with Demand Gen and Sales/Revenue Operations to measure playbook adoption and impact on pipeline and win rates.
Added 21 hours ago
O
Vice President, Client Success Strategy & Programs
OpenText
Waterloo, ON
- Full-time
…and disciplined program leadership. The role leads business operations and program management capabilities, establishing the governance, insights, and operating rhythms required to move…
Added 21 hours ago
O
Vice President, Client Success Strategy & Programs
OpenText
Toronto, ON
- Full-time
…and disciplined program leadership. The role leads business operations and program management capabilities, establishing the governance, insights, and operating rhythms required to move…
Added 21 hours ago
O
Vice President, Client Success Strategy & Programs
OpenText
Richmond Hill, ON
- Full-time
…and disciplined program leadership. The role leads business operations and program management capabilities, establishing the governance, insights, and operating rhythms required to move…
Added 21 hours ago
Senior Commercial Operations Analyst
Diligent Corporation
Vancouver, BC
…This individual will play a key role in territory and routing operations, including hands on management of Fullcast, while partnering closely with GTM Systems and Data teams to improve how…
Added 21 hours ago
Founding BDR Manager
Kick
Toronto, ON
…this function (Rippling, Ramp, etc.). That means building a revenue machine with a human touch that strengthens our customers’ Kick experience from the first touchpoint. As an applied AI…
Added 21 hours ago
A
Hydrogeologist
AECOM
Winnipeg, MB
- $115,000 to $180,000 CAD / year
- Full-time
Work on hydrogeological characterization projects across Canada for mine development, operations and closure, water supply development, contaminated site assessment, remediation, civil…

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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