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Added 6 mins ago
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Health and Safety Advisor - Vancouver Coastal Health
Securiguard Services Ltd.
Burnaby, BC
- Full-time
Securiguard is currently hiring a full-time Health and Safety Advisor to support our Vancouver Coastal Health (VCH) and Aviation portfolio across Metro Vancouver. Securiguard Services…
Added 52 mins ago
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Sr. Security Service Manager, Application Security
CIBC
Toronto, ON
- Full-time
Advisory and Relationship Management – You will act as a trusted advisor to application development, operations, and infrastructure teams, guiding them to integrate security testing into…
Added 1 hour ago
HR Advisor - Employee Relations
New Age Services Inc.
Calgary, AB
New Age Services Inc. (NAS) is seeking a professional, objective, and relationship-focused HR Advisor, Employee Relations to join our Human Resources team. This position plays a key role in…
Added 1 hour ago
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Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
Act as the audit lead or audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action…
Added 1 hour ago
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Senior Audit Group Manager, Financial Crimes Fraud and Insider Risk (1158)
TD
Toronto, ON
- Full-time
Act as lead audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action to senior…
Added 1 hour ago
EHS Advisor - AOTHR
Aecon
Kawartha Lakes, ON · Barrie, ON · Toronto, ON
Reporting to the EHS Director, the EHS Advisor will be responsible for actively promoting a health, safety and environmental culture to all levels of employees with the policies and…
Added 2 hours ago
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ELYSIS – Conseiller Senior procédé / Senior process advisor
ELYSIS LP
Saguenay, QC
- Full-time
Added 3 hours ago
TC
Loss Prevention Investigations Manager
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $89,208 to $135,086.4 CAD / year
- Full-time
…influencing decisions, managing conflict, and acting as a trusted advisor to support business…
Added 3 hours ago
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Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Added 4 hours ago
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Talent Acquisition Advisor I
Worley
Edmonton, AB
- Full-time
Worley Canada Construction is seeking an experienced Trades Recruitment Advisor to join our growing People team in Edmonton, Alberta.
Added 4 hours ago
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Health & Safety Advisor (OHS)
Congebec Inc.
Mississauga, ON
- $80,000 to $90,000 CAD / year
- Full-time
…reduce risk, reinforce safe work practices, and foster a strong safety culture across warehouse and cold storage…
Added 5 hours ago
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Health & Safety Trainer & Consultant
SafetyCo
Field, BC
- Full-time
SafetyCo is one of Canada’s leading safety training and consulting organizations, with over 25 years of industry experience. Each year, we support more than 60,000 individuals and 2,000…
Added 5 hours ago
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Part-Time Seasonal Sales Support Advisor (Stone Island Yorkdale)
Stone Island
Toronto, ON
- Part-time
Reporting to a member of store leadership, the part-time Seasonal Sales Support Advisor supports the Stone Island store team during peak seasonal business periods, contributing to a…
Added 5 hours ago
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Senior Advisor, Unclaimed Decedent Services & Data Analytics
Government of Manitoba
Winnipeg, MB
- Full-time
The Office of the Chief Medical Examiner (OCME) plays a vital role in Manitoba's public safety and justice system by investigating unexpected, unexplained, and violent deaths under the…
Added 5 hours ago
BA
HR Advisor
BPP Accountancy Leeds
Vancouver, BC
- Full-time
An opportunity has arisen for an experienced and people-focused individual to join the team as an HR advisor. You will be responsible for providing critical support to a number of campuses…
Added 5 hours ago
LV
Customer Advisor I
Lee Valley Tools
Coquitlam, BC
- Up to $18.85 CAD / hour
- Part-time
Fill a customer orders (including all safety sheets as required)
Added 6 hours ago
VC
Mental Health Rehabilitation Worker - Gibsons, BC
Vancouver Coastal Health
Gibsons, BC
- $31.64 CAD / hour
- Full-time
…be available. Apply today to speak to a Talent Acquisition…
Added 6 hours ago
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Vice President Information Technology
Executrade – Your Recruitment Specialists
AB · Edmonton, AB
- Full-time
Serve as the primary technology advisor to Executive leadership and business stakeholders.
Added 6 hours ago
HF
Cyber Security Advisor
Hamilton Family Health Team
Hamilton, ON
- Temporary
We are seeking an experienced and relationship-driven Cyber Security Advisor for a 12-month contract to lead cybersecurity risk assessments and practical risk mitigation planning across a…
Added 6 hours ago
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Assistant Manager, Auto Service Centre
BCAA
Victoria, BC
- Full-time
…key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive…
Added 6 hours ago
Regulatory Coordinator, Document Control, Pacific Link (Contract)
Trans Mountain
Calgary, AB
As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.
Added 6 hours ago
Manager, Project Controls, Technical Services, Pacific Link
Trans Mountain
Calgary, AB
As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.
Added 6 hours ago
Materials Analyst
Pembina Pipeline Corporation
North Vancouver, BC
We value the safety of our communities, customers, contractors and employees, and believe that all incidents are preventable. Compliance with all policies, procedures and regulations is a…
Added 6 hours ago
Aviation Program Leader / Design Director
Mott MacDonald
Toronto, ON
Serving as a trusted senior advisor to client executives, airport authorities, delivery partners, and key stakeholders.
Added 7 hours ago
VC
Emergency Physician
Vancouver Coastal Health
North Vancouver, BC
- Full-time
…physician led ACLS, PALS, NRP courses. We also have regular Patient Safety rounds, Trauma rounds and Journal…

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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