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Added 6 mins ago
SM
Bakery department manager
Summerhill Market
North York, ON
- $64,000 to $87,000 CAD / year
- Full-time
- On-site
Oversee sales and merchandising of baked goods
Added 10 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…warranties, pricing, and invoicing. You will support parts sales by identifying customer needs, recommending suitable parts and related products, promoting seasonal programs when…
Added 10 mins ago
MS
General Manager_High-End Furniture Store
Must Société
Laval, QC
- Full-time
Your tasks as General Manager are generally to manage the store operations, promoting a customer-centric culture daily to meet and exceed sales and profitability targets. As General…
Added 10 mins ago
AL
Area Manager
Air Liquide Healthcare
Nanaimo, BC
- Full-time
The Area Manager will lead the business development and operations in their area pertaining to the Home Healthcare business including, but not limited to, respiratory and sleep apnea…
Added 11 mins ago
RB
Relationship Manager Intern, Business Markets
Royal Bank of Canada
Regina, SK
- Full-time
Be on your client’s path, visit your clients on-site to gain a thorough understanding of their business objectives and operations, as permitted
Added 14 mins ago
EA
Store manager - retail
EDIBLE ARRANGEMENTS
Brampton, ON
- From $37.6 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 25 mins ago
T
Store Manager
Torrid
Surrey, BC
- Full-time
As a Store Manager, you'll create a team environment which fosters inclusivity and positive connections. In this role, you'll be responsible for directing and leading the team to achieve…
Added 25 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 25 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Saskatoon, SK
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 25 mins ago
TH
Associé(e) aux caisses (temps partiel)
The Home Depot Canada
Montreal, QC
- Part-time
Added 25 mins ago
B
Analyst, Program / Project Control
Bombardier
Montreal, QC
- Full-time
Contribute to STL SOS budget development for sales and be accountable for results.
Added 25 mins ago
WF
Career Development Associate Store Team Leader (Assistant Store Manager) - Toronto
Whole Foods Market
Oakville, ON
- Full-time
…Career Development Associate Store Team Leader (Assistant Store Manager). The Career Development Associate Store Team Leader (CDASTL) is responsible for completing a structured leadership…
Added 25 mins ago
L
Store Manager - Coquitlam Center 7776
Lids
Coquitlam, BC
- $21.5 to $22.5 USD / hour
- Full-time
Lead and execute Lids selling strategy to achieve key performance indicators (KPIs), sales target and deliver exceptional customer service.
Added 26 mins ago
NI
Warehouse Supervisor
Norseman Inc main
Newmarket, ON
- Full-time
Reporting to the Operations Manager, the Warehouse Supervisor is responsible for providing leadership to warehouse employees performing duties related to moving finished product and…
Added 41 mins ago
PV
Store Assistant Manager (H)
Pet Valu
Smithers, BC
- Full-time
…and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds,…
Added 41 mins ago
B
Associate Manager, Membership Marketing
BCAA
Burnaby, BC · *Head Office
- Full-time
Build strong partnerships with stakeholders across Marketing, Sales, Operations, Finance, and external vendors.
Added 41 mins ago
K
Key Lead (Calgary)
Knix
Calgary, AB
- $22.7 CAD / hour
- Full-time
- Part-time
…our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a high-performing team, and driving operational excellence. Acting as…
Added 41 mins ago
NI
Financial Accountant
NORSAT INTERNATIONAL INC
Aurora, ON
- $75,000 to $90,000 CAD / year
- Full-time
Work with Finance, Operations, Sales, and other departments to resolve accounting and financial issues.
Added 41 mins ago
Founding BDR Manager
Kick
Toronto, ON
Added 41 mins ago
ME
Customer Service Representative Lead Hand
MCDOUGALL ENERGY INC
Strathroy, ON
- Part-time
Support and assist the Manager will all aspects of retail operations.
Added 41 mins ago
Inside Sales & Service Rep
Calgary Fasteners Tool
Red Deer, AB
We are seeking a reliable and motivated Inside Sales & Service Lead to join our growing team at our Red Deer location. As an Inside Sales & Service Lead, your primary responsibilities will…
Added 41 mins ago
AR
Regional General Manager, North
ABC Recycling Ltd.
Burnaby, BC
- $140,000 to $180,000 CAD / year
Reporting to the VP, Canadian Operations, the Regional General Manager, North is responsible for the operations of our Terrace, Prince George, Kelowna, Fort St. John and Grande Prairie…
Added 55 mins ago
E
Management Trainee
Enterprise
Okotoks, AB
- Temporary
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 55 mins ago
T
District Manager
Torrid
AB · Edmonton, AB
- Internship
The Torrid District Manager leads Store Managers to provide a superior Torrid Experience to customers and to the store team. The DM will coach, lead by example and accountability, to work…
Added 55 mins ago
A
Engineer III
AlumaSafway
Bolton, ON
- Full-time
Works closely with Aluma Systems’ sales representatives on engineering designs, which utilize Aluma products.

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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