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Added 3 mins ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Nation’s leading manufacturer of commercial kitchen ventilation systems, and now offering a complete solution of fans, heaters, ductwork and HVAC equipment. Our primary purpose is to…
Added 3 mins ago
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Mechanical Test Engineer
Actalent
Vancouver, BC
- $48 to $57 CAD / hour
- Contract
8+ years of test/design/systems engineering experience in a product development environment, particularly within medical device R&D.
Added 3 mins ago
UO
Research And Development Assistant - Wireless Monitoring Systems
University of Alberta
AB · Edmonton, AB
- Full-time
Role Description The Research and Development Assistant – Wireless Monitoring Systems is a full-time, on-site role based in Edmonton, AB. This position supports the development, testing,…
Added 3 mins ago
DB
Part Time Bridal Sales
David's Bridal
Cambridge, ON
- $16 to $25.8 USD / hour
- Part-time
Use all systems to manage the customer flow to deliver 5-star customer experience (Appointments/Customers/Point of sale system). Use iPad tools to research and enthusiastically communicate…
Added 4 mins ago
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Senior Safety and Environmental Specialist
BMT
Ottawa, ON
- $105,000 to $130,000 CAD / year
- Full-time
Detailed knowledge and experience in the operation of Naval systems.
Added 4 mins ago
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Enterprise Senior Software Developer
Armstrong Fluid Technology
Toronto, ON
- Full-time
We are seeking a highly skilled Enterprise Developer to join our enterprise architecture team. This role is ideal for a developer with extensive experience in Python, C#, and .NET projects…
Added 6 mins ago
HG
Underwriting Technician in Operations
HDI Global SE Canada Branch
Toronto, ON
- $75,000 to $85,000 CAD / year
- Full-time
- On-site
Added 19 mins ago
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Senior Electrical Engineer
Saltworks Technologies
Richmond, BC
- $100,000 to $130,000 CAD / year
- Full-time
…build advanced industrial water treatment and lithium refining systems for global leaders in semiconductors, mining, automotive, and industrial…
Added 33 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Burnaby, BC
- Part-time
Added 33 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
…happier, and more connected lives. We offer robust support systems and foster an environment where medical professionals can…
Added 33 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
…happier, and more connected lives. We offer robust support systems and foster an environment where medical professionals can…
Added 33 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Abbotsford, BC
- Full-time
…happier, and more connected lives. We offer robust support systems and foster an environment where medical professionals can…
Added 34 mins ago
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Lab Manager/Project Manager
EXP
Burnaby, BC
- Full-time
Experience managing quality systems and laboratory accreditation.
Added 34 mins ago
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New Graduate - Electrical Engineering 2027
AtkinsRéalis
Calgary, AB · Vancouver, BC · Winnipeg, MB · Bedford, NS · Toronto, ON
- Full-time
Transmission, Distribution and Renewables/Power Renewables: Work on the production, distribution and management of electrical energy. Design systems to convert and control electrical energy.
Added 34 mins ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
Familiarity with the capabilities of analytical software tools, data analysis methods and reporting techniques, eGRC systems, KYC tools and other tools used for AML purposes
Added 34 mins ago
S
Heavy Duty Mechanic
Sandvik
Sudbury, ON · Lively
- Full-time
Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work.
Added 34 mins ago
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Heavy Duty Mechanic
Sandvik
BC · British Columbia
- Full-time
Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work.
Added 34 mins ago
S
Field Service Millwright
Sandvik
Saskatoon, SK
- Full-time
Adjusting equipment & repairing/replacing defective parts, components, or systems according to the scope of work.
Added 34 mins ago
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Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
…collaborative and comfortable working directly with financial data, systems and…
Added 34 mins ago
NS
Seating & Mobility Equipment Specialist
National Seating & Mobility
Red Deer, AB
- Full-time
…of complex rehabilitation seating, mobility, and positioning systems. With a dedicated network of professionals across Canada, we specialize in delivering personalized mobility solutions…
Added 39 mins ago
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Business management consultant
Dexterra
Mississauga, ON
- From $45.67 CAD / hour
- Full-time
- On-site
Propose improvements to methods, systems and procedures
Added 49 mins ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
Facilitate and coordinate research and development projects, participate in the management of computerized information systems and maintain inventory of supplies.
Added 49 mins ago
Corporate Traveller - Corporate Travel Consultant - Calgary, AB
Flight Centre
AB
Tech Savvy – Confident using Microsoft Office and comfortable learning new software, systems, and technology platforms
Added 49 mins ago
LLM Engineer
ZS
Toronto, ON
…design, and ensuring the performance and reliability of our…
Added 49 mins ago
NI
Warehouse Operations Supervisor
NFI Industries
Bolton, ON
- Full-time
Exhibits a commitment to self-development by staying current on information, tools, and systems

BCAA

Assistant Manager, Auto Service Centre

Victoria, BC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring an Assistant Manager, Auto Service Centre to join our Automotive team. In this role, you will partner with the Service Manager to lead a high-performing team, deliver exceptional customer experiences, support operational excellence, and help drive business performance. You'll play a key role in building team engagement, maintaining a strong safety culture, and ensuring BCAA continues to be the most trusted organization in automotive repair.

Who You Are

You’re a hands-on leader who thrives in a fast-paced automotive environment. You enjoy coaching and developing people, creating exceptional customer experiences, and helping teams achieve business goals.

You bring a customer-first mindset, strong leadership skills, and the ability to balance operational priorities while supporting both team members and customers. You’re energized by building high-performing teams, driving results, and creating a safe, engaging workplace where people can do their best work.

What You'll Do

Partner with the Service Manager to lead the day-to-day operations of an Auto Service Centre.
Coach, develop, and motivate a high-performing team while fostering an engaged and positive workplace culture.
Support recruitment, onboarding, performance management, succession planning, and employee development initiatives.
Champion a strong safety culture by ensuring compliance with health and safety policies, leading safety meetings, and promoting safe work practices.
Deliver an exceptional customer experience by managing workflow, addressing customer concerns, supporting service standards, and resolving escalations.
Help drive achievement of revenue, productivity, profitability, and customer satisfaction targets.
Support execution of business plans, budgets, marketing initiatives, and operational priorities.
Ensure compliance with operational, audit, cash handling, and risk management requirements.
Identify opportunities to strengthen BCAA's presence in the community and support corporate and local initiatives.
Step into a Service Advisor role when required by greeting customers, preparing estimates, scheduling appointments, recommending repairs and maintenance, and coordinating communication between customers and technicians.
Maintain knowledge of automotive industry trends, products, systems, and BCAA services to support both team and customer success.

What You'll Bring

High school diploma and/or post-secondary education in a related field, or an equivalent combination of education and experience.
2-3 years of experience in the automotive industry.
2+ years of leadership or supervisory experience in an automotive environment.
Proven ability to lead teams and achieve sales, productivity, and customer experience goals.
Strong coaching, performance management, and team development skills.
Excellent customer service, relationship-building, and conflict resolution abilities.
Demonstrated analytical thinking, problem-solving, and decision-making skills.
Strong verbal and written communication skills.
Proven ability to multitask, prioritize, and adapt in a fast-paced environment.
Intermediate proficiency with Microsoft Office, including Word, Excel, and Outlook.
A commitment to safety, accountability, and continuous improvement.

The salary range for this position is $78,500 to $83,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager will partner with the Service Manager to lead daily operations, coach the automotive team, and ensure exceptional customer service. They are responsible for maintaining a strong safety culture, driving business performance, and managing operational requirements.

Requirements

Candidates must have 2+ years of leadership experience in an automotive environment and a total of 2-3 years of industry experience. A high school diploma or post-secondary education in a related field is required, along with strong communication and analytical skills.

Skills

Automotive repair
Team leadership
Coaching
Performance management
Customer service
Operational excellence
Safety culture
Conflict resolution
Problem-solving
Decision-making
Microsoft Office
Budgeting
Recruitment
Workflow management
Relationship-building

Benefits

Performance bonus
Pension plan
Flexible benefits
Wellness dollars
Paid time off
Vacation
Volunteer days
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Service Centre
Leadership
Operations
Coaching
Customer Experience
Safety Culture
Performance Management
Recruitment
Budgeting
Marketing
Risk Management
Service Advisor
Microsoft Word
Microsoft Excel
Microsoft Outlook
Automotive Repair
Business Performance
Succession Planning
Health and Safety

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