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Added 28 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 28 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Williams Lake, BC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 28 mins ago
WC
(CAN) Overnight Lead Department Manager
Walmart Canada
Kamloops, BC
- Full-time
Assists in providing direction and coordinating overnight stocking activities based on communicated priorities from the Overnight Assistant Manager and the daytime management team.
Added 28 mins ago
Post Office Assistant - Term
Canada Post - Postes Canada
Quebec, QC · Val-Bélair, QC
…Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 28 mins ago
Admissions Clerk 4
Winnipeg Regional Health Authority
Winnipeg, MB
Successful completion of a recognized Medical Administrative Assistant program required.
Added 58 mins ago
Team Lead-Retail
Roots
Montreal, QC
…the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an…
Added 1 hour ago
MU
Dental Assistant
McGill University
Montreal, QC
- Full-time
Dental Assistant Certification is a requirement
Added 1 hour ago
TS
Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Fredericton, NB
- Part-time
Communicate daily issues and supply deficiencies to City/Assistant Coordinator
Added 1 hour ago
AI
Service Coordinator
Ainsworth Inc
Mississauga, ON
- Full-time
…candidate will be a motivated, high energy and flexible executive assistant with a "can do" attitude to take initiative and maintain organization. This position provides a high level of…
Added 1 hour ago
AI
Service Coordinator
Ainsworth Inc
NS · Dartmouth, NS
- Full-time
…candidate will be a motivated, high energy and flexible executive assistant with a "can do" attitude to take initiative and maintain organization. This position provides a high level of…
Added 1 hour ago
CH
Injection Molding Assistant Supervisor
Canadian Hospital Specialties
Mississauga, ON
- Full-time
The Injection Molding Assistant Supervisor is responsible for supervising the daily activities of the injection molding production team. This role ensures efficient production, maintains…
Added 1 hour ago
CH
Injection Molding Assistant Supervisor
Canadian Hospital Specialties
Mississauga, ON
- Full-time
The Injection Molding Assistant Supervisor is responsible for supervising the daily activities of the injection molding production team. This role ensures efficient production, maintains…
Added 1 hour ago
PT
EA2 (#280-SP); must be able to manage female hygiene/toileting issues, must be able to participate in the swimming program
Pembina Trails School Division
Winnipeg, MB
- Full-time
Employment Classification: Educational Assistant 2 (EA2); Must be able to manage female hygiene/toileting issues, must be able to participate in the swimming program
Added 1 hour ago
PT
EA2 (#272-AC) *2 Positions; must be able to manage male hygiene/toileting issues, must be able to participate in the swimming program
Pembina Trails School Division
Winnipeg, MB
- Full-time
Employment Classification: Educational Assistant 2 (EA2) *2 Positions; Must be able to manage male hygiene/toileting issues, must be able to participate in the swimming program
Added 1 hour ago
DQ
restaurant assistant manager
Dairy Queen
Summerside, PE
- Full-time
Added 2 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
An Anesthesia Assistant (AA) is a Registered Respiratory Therapist or a Registered Nurse who holds a Certified Clinical Anesthesia Assistant Certification from a Canadian Society of…
Added 2 hours ago
NB
Assistant Manager
North Brands Group Ltd.
Newmarket, ON
- Full-time
Role Description The Assistant Manager is a full-time, on-site role based in Upper Kingsclear, NB. This role supports the Store Manager in daily operations, including supervising sales…
Added 2 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
An Anesthesia Assistant (AA) is a Registered Respiratory Therapist or a Registered Nurse who holds a Certified Clinical Anesthesia Assistant Certification from a Canadian Society of…
Added 2 hours ago
(ASD-W) Casual School Administrative Assistant I - Woodstock and the Upper River Valley
Anglophone School District
Fredericton, NB
School Administrative Assistant (CUPE 2745) - School Administrative Assistant I
Added 2 hours ago
AS
(ASD-W) Casual Educational Assistant - Woodstock Education Centre Area
Anglophone School District
Fredericton, NB
- Part-time
Whereas the nature of a Casual Educational Assistant position requires timely deployment to work on short-notice, it is expected that those named to our casual list will live within ASD-W…
Added 2 hours ago
AS
(ASD-W) Casual Educational Assistant - Fredericton/Oromocto and surrounding areas
Anglophone School District
Fredericton, NB
- Part-time
Whereas the nature of a Casual Educational Assistant position requires timely deployment to work on short-notice, it is expected that those named to our casual list will live within ASD-W…
Added 2 hours ago
(ASD-W) Casual School Administrative Assistant I- Fredericton/Oromocto and surrounding areas
Anglophone School District
Fredericton, NB
School Administrative Assistant (CUPE 2745) - School Administrative Assistant I
Added 2 hours ago
AG
Assistant Manager - Processing
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Manager -Processing, the Assistant Manager – Processing supports the overall operation, performance, and supervision of the processing plat to ensure safe, efficient, and…
Added 2 hours ago
P
restaurant assistant manager
Petro-Canada
Miramichi, NB
- Full-time
Added 2 hours ago
SD
Ecole Duchess Park Secondary School - 1.0 FTE - Eng 9 (2 Blocks) & Eng 10 (2 Blocks) - Limited Duration Contract Teacher
School District 57 (Prince George)
Prince George, BC
- Contract

BCAA

Assistant Manager, Road Assist Fleet

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience in the automotive industry, with prior supervisory experience in another position.
Posting language: English
Posted: Sep 25, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Regular Full-Time Assistant Manager for our Road Assist Fleet team!

As the Assistant Manager, Road Assist Fleet, you’ll be at the forefront of BCAA’s Roadside Assistance team, leading a dedicated team of Fleet Technicians who help us earn our reputation as one of Canada’s most trusted brands. When it comes to priority, safety is number one, along with delivering operational needs, effective team management, and ensuring technicians have proper tools & equipment. Ultimately, you are responsible for ensuring an excellent customer experience to our Members by helping them get moving again.

Please note that this is an onsite position based out of our Burnaby Depot (5590 Goring Street). Applicants who are not located within commuting distance of our Burnaby Depot or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.

Who you are:

You’re a strong people leader. You enjoy coaching and mentoring team members and helping people succeed in their careers. You create a workplace that inspires and motivates your team to do their best work.
You’re willing to learn and open to feedback. You’ll receive on-the-job training with support from a network of leaders and colleagues.
You’re a people person who also loves cars and vehicles. You have excellent interpersonal and communication skills for interactions with Members, team members and other Leaders.
You’re a problem solver who loves a challenge, demonstrating strong analytical skills and good judgement. You’re organized yet flexible to address whatever change comes your way. 
Doing things right is important to you. You care about everyone’s safety.  
You enjoy driving and being on the road. You have a clean BC Driver License Class 5 or higher.

What you’ll bring:

A minimum of 3 years’ experience in the automotive industry, with prior supervisory experience in another position.
Diploma in business management, or equivalent experience.
A Red Seal certification in Automotive Mechanical repair, or equivalent work experience.
Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook).   
Ability to work varied hours, including weekends.
Willingness to travel locally to support BCAA technicians as required.

What you’ll do:

Recruit, train, develop, coach, and manage team members to meet objectives and ensure skill development.
Support and cultivate a 'Safety First' culture through regular roadside visits with Fleet Drivers.
Hold overall performance and accountability for Fleet Driver operational KPIs, encompassing both towing and service aspects.
Foster a culture of belonging and unity within the fleet and management, promoting good team engagement.
Execute strategies to consistently achieve high customer satisfaction scores, measured through NPS/CSI metrics.
Procure and maintain necessary tools and equipment for Fleet Drivers, ensuring safety and efficiency through vendor negotiation and inventory management.
Execute Fleet Driver duties during periods of high call volume and/or emergencies, primarily stationed at the Burnaby Depot with occasional travel across the BC Lower Mainland.

The salary range for this position is $78,300 to $87,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager leads a team of Fleet Technicians to ensure operational efficiency, safety, and high-quality roadside assistance services. They are responsible for coaching staff, managing KPIs, and maintaining equipment to deliver an excellent customer experience.

Requirements

Candidates must have at least 3 years of automotive industry experience with prior supervisory experience and a valid Class 5 driver's license. A diploma in business management or a Red Seal certification in Automotive Mechanical repair is required.

Skills

People leadership
Coaching
Mentoring
Automotive industry knowledge
Operational management
Safety management
Analytical skills
Communication skills
Inventory management
Vendor negotiation
MS Office
Problem solving
Team engagement
Customer experience

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings
Career development

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fleet management
Roadside assistance
Red Seal certification
Supervisory
Operations
KPIs
Customer satisfaction
NPS
CSI
Safety
Inventory management
Vendor negotiation
MS Office
Leadership
Coaching
Mentoring
Logistics
Transportation
Mechanical repair

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