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Added 23 mins ago
LA
Distribution Driver
Lordco Auto Parts
Port Coquitlam, BC
- $20 to $23 CAD / hour
- Full-time
Lordco Auto Parts is Canada’s largest independently-owned automotive parts retailer, with over 100 locations across Western Canada and is a family-owned and operated business since 1974.…
Added 1 hour ago
BA
ASSISTANT SERVICE MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: The Assistant Service Manager will report to the Service Manager.
Added 1 hour ago
BA
PARTS CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Parts Manager.
Added 1 hour ago
BA
PARTS MANAGER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This role reports to the General Manager.
Added 1 hour ago
NC
Outside Sales Representative
NAPA Canada
Bridgenorth, ON
- Full-time
Collaborate with District Sales Manager and Store managers to develop sales development plans for growing business with existing customers in their assigned territory
Added 2 hours ago
BO
Occupational Health and Safety Consultant
Board Of Governors of Exhibition Place
Toronto, ON
- $91,965 to $116,220 CAD / year
…Canada’s largest exhibition and convention centre, and the Automotive Building LEED Silver conference venue. Since 2004, Exhibition Place has undertaken an environmental stewardship…
Added 2 hours ago
DA
Executive Chef
Davis Automotive Group
Fort Macleod, AB
- Full-time
…culinary vision of the Queen’s Hotel. Reporting to the General Manager, the Executive Chef will provide overall leadership and direction of the kitchen operations while playing an active…
Added 2 hours ago
DA
Automotive Parts Coordinator
Distinctive Autoworks
Edmonton, AB
- Full-time
Works with the Shop Manager to ensure that operations are compliant with all provincial and national regulatory standards pertaining to health and safety, quality and employment standards;
Added 2 hours ago
MA
310S Maintenance Mechanic - YYZ Fueling
Menzies Aviation
ON · Mississauga, ON
- Full-time
Any other reasonable duties as requested by direct or indirect superior manager.
Added 2 hours ago
SC
District Manager, Montreal and St. Lawrence Valley (bilingual)
SiriusXM Canada
Toronto, ON
- Full-time
The District Manager is a field-based, sales-driven role responsible for growing SiriusXM business within an assigned territory of automotive dealerships in Canada. Through regular,…
Added 2 hours ago
BA
Regional Marketing Manager
Bannister Automotive Group
Canada
- Full-time
Bannister Automotive Group is looking for an experienced Regional Marketing Manager to serve as a key marketing partner to an assigned portfolio of dealerships.
Added 3 hours ago
OA
Service to Sales Team Member - OpenRoad Mazda Port Moody
OpenRoad Auto Group
Port Moody, BC
- Full-time
…initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the…
Added 3 hours ago
NC
Outside Sales Representative
NAPA CMAX
Pickering, ON
- Full-time
Partner with the District Sales Manager and Store Managers to develop plans that grow business with existing customers within the assigned territory.
Added 3 hours ago
PA
Leasing Manager (Performance Infiniti Brampton)
Performance Auto Group
Brampton, ON
- Full-time
…part of Performance Auto Group, we bring together a premium automotive brand, a people-first culture, and a commitment to exceptional customer experiences. Join a team where you can develop…
Added 3 hours ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Toronto, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 3 hours ago
TH
Senior Parts Advisor
The Humberview Group
Mississauga, ON
- Full-time
…of The Humberview Group, representing 20 dealerships and 18 automotive…
Added 3 hours ago
JE
Junior Buyer
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- $53,000 to $62,000 CAD / year
- Full-time
…consumables, services, and supplies. Reporting to the Materials Manager, you will manage supplier relationships, negotiate pricing and contracts, support cross-functional teams, and help…
Added 3 hours ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Milton, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 3 hours ago
NC
Operations Manager – Distribution Center Operations
NAPA Canada
Cambridge, ON
- Full-time
The Distribution Center (DC) Operations Manager is responsible for driving operational excellence and achieving key performance objectives, including gross margin targets, FTE management,…
Added 4 hours ago
OA
Delivery Specialist - OpenRoad Toyota Richmond
OpenRoad Auto Group
Richmond, BC
- Full-time
…initiatives. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 23 brands across 44 locations) with a shared vision to become the…
Added 4 hours ago
AA
CAN Customer Account Manager
Advance Auto Parts
St. Catharines, ON
- Full-time
At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial…
Added 4 hours ago
FT
Apprentice Automotive Technician (Calgary, Moraine Road)
Fountain Tire
Calgary, AB
- Other
Come develop your mechanical skills in pursuit of a career as an automotive service professional! Fountain Tire Calgary (Moraine Road) is looking for a motivated 2nd to 4th year Automotive…
Added 4 hours ago
DG
Financial Services Manager
Dilawri Group of Companies
Vancouver, BC
- Full-time
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the…
Added 4 hours ago
DG
Junior Parts Advisor
Dilawri Group of Companies
Vancouver, BC
- Full-time
Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the…
Added 4 hours ago
District Account Manager
FANUC America Corporation
Mississauga, ON
The Automotive Account Manager will be responsible for growing the robotic automation business in the Ontario region by directly selling applications to assigned Automotive Accounts.

BCAA

Assistant Manager, Road Assist Fleet

Burnaby, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience in the automotive industry, with prior supervisory experience in another position.
Posting language: English
Posted: Sep 25, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Regular Full-Time Assistant Manager for our Road Assist Fleet team!

As the Assistant Manager, Road Assist Fleet, you’ll be at the forefront of BCAA’s Roadside Assistance team, leading a dedicated team of Fleet Technicians who help us earn our reputation as one of Canada’s most trusted brands. When it comes to priority, safety is number one, along with delivering operational needs, effective team management, and ensuring technicians have proper tools & equipment. Ultimately, you are responsible for ensuring an excellent customer experience to our Members by helping them get moving again.

Please note that this is an onsite position based out of our Burnaby Depot (5590 Goring Street). Applicants who are not located within commuting distance of our Burnaby Depot or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.

Who you are:

You’re a strong people leader. You enjoy coaching and mentoring team members and helping people succeed in their careers. You create a workplace that inspires and motivates your team to do their best work.
You’re willing to learn and open to feedback. You’ll receive on-the-job training with support from a network of leaders and colleagues.
You’re a people person who also loves cars and vehicles. You have excellent interpersonal and communication skills for interactions with Members, team members and other Leaders.
You’re a problem solver who loves a challenge, demonstrating strong analytical skills and good judgement. You’re organized yet flexible to address whatever change comes your way. 
Doing things right is important to you. You care about everyone’s safety.  
You enjoy driving and being on the road. You have a clean BC Driver License Class 5 or higher.

What you’ll bring:

A minimum of 3 years’ experience in the automotive industry, with prior supervisory experience in another position.
Diploma in business management, or equivalent experience.
A Red Seal certification in Automotive Mechanical repair, or equivalent work experience.
Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook).   
Ability to work varied hours, including weekends.
Willingness to travel locally to support BCAA technicians as required.

What you’ll do:

Recruit, train, develop, coach, and manage team members to meet objectives and ensure skill development.
Support and cultivate a 'Safety First' culture through regular roadside visits with Fleet Drivers.
Hold overall performance and accountability for Fleet Driver operational KPIs, encompassing both towing and service aspects.
Foster a culture of belonging and unity within the fleet and management, promoting good team engagement.
Execute strategies to consistently achieve high customer satisfaction scores, measured through NPS/CSI metrics.
Procure and maintain necessary tools and equipment for Fleet Drivers, ensuring safety and efficiency through vendor negotiation and inventory management.
Execute Fleet Driver duties during periods of high call volume and/or emergencies, primarily stationed at the Burnaby Depot with occasional travel across the BC Lower Mainland.

The salary range for this position is $78,300 to $87,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager leads a team of Fleet Technicians to ensure operational efficiency, safety, and high-quality roadside assistance services. They are responsible for coaching staff, managing KPIs, and maintaining equipment to deliver an excellent customer experience.

Requirements

Candidates must have at least 3 years of automotive industry experience with prior supervisory experience and a valid Class 5 driver's license. A diploma in business management or a Red Seal certification in Automotive Mechanical repair is required.

Skills

People leadership
Coaching
Mentoring
Automotive industry knowledge
Operational management
Safety management
Analytical skills
Communication skills
Inventory management
Vendor negotiation
MS Office
Problem solving
Team engagement
Customer experience

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings
Career development

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fleet management
Roadside assistance
Red Seal certification
Supervisory
Operations
KPIs
Customer satisfaction
NPS
CSI
Safety
Inventory management
Vendor negotiation
MS Office
Leadership
Coaching
Mentoring
Logistics
Transportation
Mechanical repair

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