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Added 1 min ago
CB
Learning Commons Assistant – Test Centre Administrator (TS8) - Strait Area Campus
Cape Breton Job Board
Port Hawkesbury, NS
- Full-time
Continuing Full-time Position: Commencing approximately November 9, 2026
Added 1 min ago
T
Retail Floor Supervisor - Brampton (Full-Time)
Talize
Brampton, ON
- Full-time
…include an interview and meet-and-greet with the Store’s General Manager (GM) and Assistant General Manager (AGM), as well as an overview of store operations and…
Added 2 mins ago
TI
Retail Floor Supervisor - Brampton (Full-Time)
Talize Inc / Recycling Rewards
Brampton, ON
- Full-time
…include an interview and meet-and-greet with the Store’s General Manager (GM) and Assistant General Manager (AGM), as well as an overview of store operations and…
Added 16 mins ago
AH
Assistant Head Nurse
Alberta Health Services
Peace River, AB
- Full-time
Classification: Assistant Head Nurse Union: United Nurses of Alberta Unit and Program: Medical Surgical Labour Delivery Combined Primary Location: Peace River Comm Hlth Ctr Location…
Added 32 mins ago
A
Gestionnaire de Configuration, Service à la Clientèle / Configuration Manager, Customer Services
Airbus
Montreal, QC · Mirabel, QC
- Full-time
…correctement identifiées et documentées au niveau du programme (ex. en assistant aux réunions…
Added 1 hour ago
FV
Assistant Controller
Finlandia Village
Sudbury, ON · Greater Sudbury, ON
- Full-time
Permanent, Full-time Posted: Sep 21, 2026 Sudbury, ON
Added 1 hour ago
VA
Child Safety Administrative Assistant
Vancouver Aboriginal Child and Family Services Society
Vancouver, BC
- Full-time
Vancouver, BC Full-time $54684.22-$61647.97/year
Added 1 hour ago
TH
SUPERVISEUR 21/22/25
The Home Depot Canada
St. Albert, AB
- Full-time
Health and Dental Benefits for Full Time associates
Added 1 hour ago
S
Assistant Store Manager (CF Rideau Centre)
Swatch
Ottawa, ON
- Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 1 hour ago
GA
Assistant General Manager, AX Chinook Centre
Giorgio Armani
Calgary, AB
- Part-time
Assistant General Manager | Full-Time | Armani Exchange, Chinook Centre, Calgary
Added 1 hour ago
S
Assistant Store Manager (Sherway Gardens)
Swatch
Toronto, ON · Etobicoke, ON
- Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 1 hour ago
S
Assistant Store Manager (Toronto Eaton Centre)
Swatch
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and…
Added 1 hour ago
UT
Corporate Services Assistant
Upper Thames River Conservation Authority
London, ON
- Full-time
The Corporate Services Assistant serves as the primary internal point of contact for UTRCA staff regarding administrative, financial, and human resources support functions. This role…
Added 2 hours ago
AC
Gérant 1090
Alimentation Couche-Tard
Levis, QC
- Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 3 hours ago
SF
Assistant Showroom Manager
Smitty’s Furniture
Kitchener, ON
- Full-time
Rooted in Smitty’s vision to inspire connections and create warmth in every home, the Assistant Showroom Manager works alongside the Sales team to support the Company’s purpose to ensure…
Added 4 hours ago
P
Assistant Manager, Post Harvest
PURPLEFARM
Fredericton, NB
- Full-time
…Brunswick to operate a 90,000 sq ft facility. We are looking for an Assistant Manager, Post Harvest to support our Post Harvest department to ensure our product is of the highest craft…
Added 5 hours ago
PL
Marketing Assistant
People's Light
AB
- Full-time
People's Light's Marketing Assistant holds an important role on the marketing team at an exciting moment of evolution for the organization. Reporting to the Director of Marketing, Sales,…
Added 5 hours ago
PL
Front of House and Hospitality Manager
People's Light
AB
- Full-time
Position Type: Full-Time, Exempt, Flexible Schedule that includes occasional nights and weekends
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Part-time
We are a well-equipped practice who is looking for a committed Family Practitioner. We have a dedicated MOA and manager. This position offers an excellent opportunity to provide…
Added 6 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Coquitlam, BC
- Part-time
Capacity: Space for up to 3 additional full-time providers/ 5-6 part-time providers
Added 7 hours ago
LE
Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
- $23.25 CAD / hour
- Full-time
As an Assistant Service Center Manager (ASCM) at Great Canadian Oil Change (GCOC), you will blend technical and
Added 7 hours ago
LE
Assistant Service Center Manager
Laczko Equity Group Inc.
Winnipeg, MB
- $23.25 CAD / hour
- Full-time
As an Assistant Service Center Manager (ASCM) at Great Canadian Oil Change (GCOC), you will blend technical and
Added 7 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 9 hours ago
SJ
Assistant Store Manager - Peoples Jewellers -The Outlet Collection at Niagara
Signet Jewelers
Niagara-on-the-Lake, ON
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 9 hours ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Supervises a Manager of Hydrogeology and Water Programs; Manager of Engineering and Planning; Manager of Infrastructure and Program Planning; Manager of Development Engineering; and…

BCAA

Assistant Manager, Road Assist Fleet

Burnaby, BC, Canada

Full-time

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Job details

Job type: Full-time
Experience: A minimum of 3 years’ experience in the automotive industry, with prior supervisory experience in another position.
Posting language: English
Posted: Sep 25, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Regular Full-Time Assistant Manager for our Road Assist Fleet team!

As the Assistant Manager, Road Assist Fleet, you’ll be at the forefront of BCAA’s Roadside Assistance team, leading a dedicated team of Fleet Technicians who help us earn our reputation as one of Canada’s most trusted brands. When it comes to priority, safety is number one, along with delivering operational needs, effective team management, and ensuring technicians have proper tools & equipment. Ultimately, you are responsible for ensuring an excellent customer experience to our Members by helping them get moving again.

Please note that this is an onsite position based out of our Burnaby Depot (5590 Goring Street). Applicants who are not located within commuting distance of our Burnaby Depot or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.

Who you are:

You’re a strong people leader. You enjoy coaching and mentoring team members and helping people succeed in their careers. You create a workplace that inspires and motivates your team to do their best work.
You’re willing to learn and open to feedback. You’ll receive on-the-job training with support from a network of leaders and colleagues.
You’re a people person who also loves cars and vehicles. You have excellent interpersonal and communication skills for interactions with Members, team members and other Leaders.
You’re a problem solver who loves a challenge, demonstrating strong analytical skills and good judgement. You’re organized yet flexible to address whatever change comes your way. 
Doing things right is important to you. You care about everyone’s safety.  
You enjoy driving and being on the road. You have a clean BC Driver License Class 5 or higher.

What you’ll bring:

A minimum of 3 years’ experience in the automotive industry, with prior supervisory experience in another position.
Diploma in business management, or equivalent experience.
A Red Seal certification in Automotive Mechanical repair, or equivalent work experience.
Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook).   
Ability to work varied hours, including weekends.
Willingness to travel locally to support BCAA technicians as required.

What you’ll do:

Recruit, train, develop, coach, and manage team members to meet objectives and ensure skill development.
Support and cultivate a 'Safety First' culture through regular roadside visits with Fleet Drivers.
Hold overall performance and accountability for Fleet Driver operational KPIs, encompassing both towing and service aspects.
Foster a culture of belonging and unity within the fleet and management, promoting good team engagement.
Execute strategies to consistently achieve high customer satisfaction scores, measured through NPS/CSI metrics.
Procure and maintain necessary tools and equipment for Fleet Drivers, ensuring safety and efficiency through vendor negotiation and inventory management.
Execute Fleet Driver duties during periods of high call volume and/or emergencies, primarily stationed at the Burnaby Depot with occasional travel across the BC Lower Mainland.

The salary range for this position is $78,300 to $87,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

The Assistant Manager leads a team of Fleet Technicians to ensure operational efficiency, safety, and high-quality roadside assistance services. They are responsible for coaching staff, managing KPIs, and maintaining equipment to deliver an excellent customer experience.

Requirements

Candidates must have at least 3 years of automotive industry experience with prior supervisory experience and a valid Class 5 driver's license. A diploma in business management or a Red Seal certification in Automotive Mechanical repair is required.

Skills

People leadership
Coaching
Mentoring
Automotive industry knowledge
Operational management
Safety management
Analytical skills
Communication skills
Inventory management
Vendor negotiation
MS Office
Problem solving
Team engagement
Customer experience

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings
Career development

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fleet management
Roadside assistance
Red Seal certification
Supervisory
Operations
KPIs
Customer satisfaction
NPS
CSI
Safety
Inventory management
Vendor negotiation
MS Office
Leadership
Coaching
Mentoring
Logistics
Transportation
Mechanical repair

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