Find work in Canada.

347,070 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
NH
Restaurant manager
Nawabi Hyderabad House Biryani Place
Brampton, ON
- From $37 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 12 mins ago
AH
Speech Language Pathologist II
Alberta Health Services
Red Deer, AB
- Part-time
…difficulties. Under the supervision of the Allied Health Area Manager and the SLP Clinical Lead, you will work closely with the SLP Outpatient Team and interdisciplinary colleagues on the…
Added 13 mins ago
E
Lab Manager/Project Manager
EXP
Burnaby, BC
- Full-time
Be our next Lab Manager/Supervisor Project Manager!
Added 13 mins ago
SP
Licensed 309A Electrician
Spark Power
Cambridge, ON
- $40 to $45 CAD / hour
- Full-time
Career advancement opportunities (such as Foreman, Project Manager)
Added 13 mins ago
CO
Senior Manager, Anti-Money Laundering Advisor
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Manager, Anti-Money Laundering Advisor
Added 13 mins ago
C
Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
Reporting to the Value Management Delivery Office (VMDO), the Project/Program Portfolio Manager (Real Estate Projects) plays a pivotal matrix leadership role. Operating without direct…
Added 13 mins ago
S
Heavy Duty Mechanic
Sandvik
Sudbury, ON · Lively
- Full-time
Added 13 mins ago
S
Heavy Duty Mechanic
Sandvik
BC · British Columbia
- Full-time
Added 13 mins ago
S
Field Service Millwright
Sandvik
Saskatoon, SK
- Full-time
Added 13 mins ago
S
Gestionnaire, Comptabilité corporative et information financière
Sanimax
Montreal, QC
- Full-time
Reporting to the Corporate Controller, the Manager of Corporate Accounting and Financial Reporting provides hands-on support for corporate accounting, consolidation, financial reporting,…
Added 13 mins ago
NS
Seating & Mobility Equipment Specialist
National Seating & Mobility
Red Deer, AB
- Full-time
Branch Manager or Sales Manager (depending on the size of the branch)
Added 13 mins ago
S
Seasonal Retail Sales Consultant - Part Time - St. Bruno, QC
Swarovski
Montreal, QC
- Part-time
A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
Added 13 mins ago
M
Administrative Assistant
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
The Nova Scotia Prescription Monitoring Program (“NSPMP”) is a provincial program administered by Medavie Blue Cross on behalf of our client. The Program’s mandate is to ‘Promote the…
Added 22 mins ago
TT
Restaurant manager
Taco Time - St Vital
Winnipeg, MB
- From $31.45 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 28 mins ago
TS
Full Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Full-time
Strictly follow program’s policies and procedures.
Added 28 mins ago
TS
Casual Direct Support Worker - Winter Drop In Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Strictly follow program’s policies and procedures.
Added 28 mins ago
TS
Part Time Direct Support Worker - Winter Drop in Center
The Salvation Army Canada and Bermuda Territory
Saskatoon, SK
- Part-time
Strictly follow program’s policies and procedures.
Added 28 mins ago
T
Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 28 mins ago
EH
Management Trainee
Enterprise Holdings
Port Coquitlam, BC
- Full-time
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 28 mins ago
PH
Magnetic Resonance Imaging Supervisor S3C
Providence Healthcare
Vancouver, BC
- Temporary
We are seeking a Magnetic Resonance Imaging Supervisor to join our team! This individual will report to the Manager or Site Coordinator and will:
Added 28 mins ago
MH
Event Marketing Manager
MedMe Health
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
As Event Marketing Manager, you will turn that calendar into a well-run program. You’ll help decide how MedMe should show up at each event, manage the preparation and logistics, and make…
Added 28 mins ago
FT
Tire Technician, Edmonton (West end)
Fountain Tire
Edmonton, AB
- Other
Health, dental, and vision benefit programs for you and your family, including a RRSP program with company matching!
Added 28 mins ago
CH
Personal Support Worker - Mississauga
CBI Home Health
Mississauga, ON
- Part-time
Comprehensive benefits package including Group RRSP, Retirement Savings Program, extended medical and dental coverage
Added 28 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Southgate Centre
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Part-time
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 28 mins ago
GD
GARAGE - Store Manager - Mayfair Shopping Centre
Groupe Dynamite, Inc Garage
Victoria, BC
- Full-time
Reporting to the District Manager, your main focus as Store Manager is to promote a positive shopping experience and build loyal customer relationships. You produce outstanding business…

BCAA

Manager, Road Assist Fleet & Contract Partners

Kelowna, BC, Canada
Fleet Admin, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

Are you an experienced automotive leader who knows how to build strong teams and productive business partnerships? Do you thrive in a field-based role where safety, operational performance, and the Member experience all matter?

BCAA is looking for a Manager, ERS Fleet & Contract Partners, Road Assist to lead a team of Remote Fleet Technicians and oversee relationships with our external Tow Partners. You’ll help ensure reliable roadside coverage, consistent service standards, safe operations, and an excellent experience for BCAA Members across British Columbia.

This role requires approximately 70% travel throughout British Columbia. You’ll also need the flexibility to work varied hours, including weekends.

Who you are

A confident people leader who knows how to coach, develop, and hold teams accountable.
An experienced automotive professional with a strong understanding of field operations and customer service.
A relationship builder who can effectively manage external partners, negotiate priorities, and represent the BCAA brand.
A practical problem-solver who uses data, sound judgment, and operational insight to improve performance.
A safety advocate who leads by example and creates clear expectations for employees and partners.
Adaptable, organized, and comfortable balancing competing priorities in a fast-paced environment.

What you’ll do

Lead and develop the team

Lead, coach, and develop a team of Road Assist Remote Fleet Technicians.
Hire and train new team members while ensuring the team has the skills and experience needed to meet operational objectives.
Manage performance and operational KPIs through regular evaluation, feedback, coaching, and roadside visits.
Oversee scheduling, time administration, overtime, shift changes, and vacation approvals in partnership with the scheduling team.
Ensure employees consistently follow BCAA policies, procedures, and People & Culture practices.
Manage costs within established operational budgets.

Manage Contract Partner relationships

Build and maintain strong relationships with Tow Partners to support dependable roadside coverage for BCAA Members.
Provide account management support related to training, health and safety, service quality, and business operations.
Communicate BCAA programs, operating procedures, quality standards, and new initiatives to Tow Partners.
Identify and implement process and policy improvements that strengthen consistency, manage costs, and improve the Member experience.
Support the continued growth of the Battery Program across the Tow Partner network.

Champion safety

Help build and maintain a strong Safety First culture across the Fleet Technician team and Tow Partner network.
Ensure Fleet Technicians follow established safety policies and procedures.
Collaborate on safety and training initiatives, sharing best practices and resources with Tow Partners.
Encourage the continued development of partner safety programs and higher health and safety standards across the industry.

Strengthen the Member experience

Coach employees and partners to consistently deliver positive Member experiences.
Monitor customer satisfaction and help drive strong Net Promoter Score results.
Address escalated Member concerns in a timely and professional manner.
Partner with Automotive leadership and the Automotive Customer Care team to resolve service issues and support BCAA’s strategic goals.

What you bring

Grade 12 or equivalent.
A diploma in business management, automotive training, or an equivalent combination of education and experience.
Automotive Mechanical Repair certification or related automotive qualifications.
At least five years of experience in the automotive industry.
At least three years of leadership, supervisory, or account management experience.
Demonstrated experience developing employees, improving processes, and leading operational performance.
Strong account management, negotiation, communication, and relationship-building skills.
Sound analytical, problem-solving, and decision-making abilities.
Experience handling customer concerns and escalations.
Proficiency with Microsoft Office and Microsoft 365 tools.
A clean BC Class 5 driver’s license or better.
Willingness and ability to travel frequently and work varied hours, including weekends.

Bonus qualifications

A degree in business management or a related field.
Additional account management experience.
Experience with Salesforce Field Service, CRM platforms, Moneris terminals, or similar operational systems.

The salary range for this position is $94,000 to $98,000 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 20%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Apply About employer

More about this job

Responsibilities

Lead and develop a team of remote fleet technicians while managing relationships with external tow partners to ensure reliable roadside coverage. Oversee operational KPIs, safety standards, and service quality to drive a positive member experience across British Columbia.

Requirements

Requires at least five years of automotive industry experience and three years of leadership or account management experience. Candidates must possess a valid BC Class 5 driver's license and the ability to travel frequently throughout the province.

Skills

People leadership
Automotive operations
Account management
Relationship building
Negotiation
Operational performance
Safety management
Problem-solving
Data analysis
Coaching
Performance management
Customer service
Budget management
Microsoft Office
Microsoft 365

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteer days
BCAA membership
Flexible benefits
Wellness dollars

Visa sponsorship

Not detected in the job text

Keywords

Automotive
Fleet management
Roadside assistance
Account management
Safety culture
KPI management
Contract partners
Field operations
Customer experience
Net Promoter Score
Salesforce Field Service
CRM
Moneris
Automotive mechanical repair
Business management
Leadership
Coaching
Budgeting
Scheduling
Travel

Report this job