Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
IS
Business Intelligence Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
…business performance? We’re looking for a Business Intelligence Specialist to join our team and help drive data-informed decision-making across the…
Added 7 mins ago
TG
Machine Group Specialist - Controls
Toyoda Gosei Americas
Palmerston, ON
- Full-time
Employee Assistance Program provided through Manulife/Homewood
Added 7 mins ago
JE
Inside Sales Representative - Power Specialist (2026-9593)
Johnston Equipment
Mississauga, ON
- Full-time
We offer a competitive salary, incentive program, and an excellent benefits package
Added 7 mins ago
L
Community Specialist | Tanger Outlets Ottawa
lululemon
Ottawa, ON
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 7 mins ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…Mining teams, based out of Calgary. The Senior Cost Control Specialist will be responsible for providing hands-on cost control support and technical oversight across budgeting, forecasting,…
Added 22 mins ago
MI
AI Engineer Student
Mawer Investment Management
Calgary, AB
- Full-time
…to help grow over the term, not a checklist for a finished specialist. If you can reason well, build carefully, and learn fast, we want to hear from…
Added 22 mins ago
BC
Specialist, Broking & Placement - Real Estate
BFL CANADA
Langley (District), BC · Vancouver, BC · Langley, BC
- Full-time
As a Specialist, Broking & Placement in our Real Estate division, you will be responsible for providing exemplary service to the Production Team by building and fostering strong…
Added 22 mins ago
AT
Technical Support Specialist
Arrow Transportation Systems Inc.
Vancouver, BC
- Full-time
We are looking for an Technical Support Specialist to join us and become part of the Arrow family. The Technical Support Specialist role is to ensure the organization’s users are supported…
Added 22 mins ago
BC
Senior Cost Control Specialist
Bantrel Co.
Calgary, AB
- Full-time
…Mining teams, based out of Calgary. The Senior Cost Control Specialist will be responsible for providing hands-on cost control support and technical oversight across budgeting, forecasting,…
Added 36 mins ago
SJ
Clinical Nurse Specialist NLOT
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
The Clinical Nurse Specialist (CNS) for the Nurse Led Outreach Team (NLOT) program is primarily responsible for supporting direct and specialized clinical care to residents living in…
Added 36 mins ago
AE
Specialist, Asset Management (ORP)
Agnico Eagle Mines Limited
NU · Nunavut, Canada
- Full-time
Strong experience in maintenance program development and application;
Added 36 mins ago
AE
Specialist, Asset Management (Technical)
Agnico Eagle Mines Limited
NU · Nunavut, Canada
- Full-time
Proven experience in maintenance program development;
Added 36 mins ago
MI
Inventory Manager
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
Provides results to and receives direction from Grocery Replenishment Specialist, Senior Inventory Manager and Director. Communicates verbally and through correspondence on a regular basis…
Added 36 mins ago
UO
Exercise Trainer, Physiology & Pharmacology
University of Calgary
Calgary, AB
- Internship
Providing positive feedback to participants regarding their effort and commitment to exercise program
Added 36 mins ago
UO
Academic Position in Neuromodulation Research, Department of Psychiatry, Cumming School of Medicine
University of Calgary
Calgary, AB
- Full-time
Qualifications include an MD, a specialist certificate in Psychiatry from the Royal College of Physicians and Surgeons of Canada (or equivalent), two years of research and fellowship…
Added 36 mins ago
JR
Spécialiste, entretien, conformité et projets / Specialist, Maintenance, Compliance & Projects
Jubilant Radiopharma
Kirkland, QC
- Full-time
As a Specialist in Maintenance, Compliance and Projects, you will be responsible for overseeing preventive, corrective, and predictive maintenance programs and ensuring general compliance…
Added 36 mins ago
Enterprise Systems Administrator
Mohawk College
Hamilton, ON
Added 51 mins ago
C
Client Engagement Associate
CIBC
Gatineau, QC · Les Terrasses De La Savane
- Part-time
…sales of basic banking products, identify opportunities for specialist referrals, and strengthen client relationships while contributing to your banking centre's…
Added 51 mins ago
CA
AI & Data Systems Specialist
Capital Automotive Group
Regina, SK · Ford Regina New
- Full-time
Health & wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term Disability, a Health Spending Account, plus an Employee Family Assistance Program.
Added 51 mins ago
S
D365 Project Manager
Semex
Guelph, ON
- Full-time
…dedicated delivery role complements the D365 Business Process Specialist Lead, who owns business-process and functional alignment. The Project Manager ensures that decisions, resources,…
Added 51 mins ago
S
D365 Business Process Specialist Lead
Semex
Guelph, ON
- Full-time
We are currently looking for a D365 Business Process Specialist Lead to join our team. Reporting to the Chief Financial Officer, this role works across functions to analyze, design,…
Added 1 hour ago
OT
Sessional Lecturer - BUSI 3110U - Introduction to Taxation - Winter 2027
Ontario Tech University
Oshawa, ON
- Full-time
Candidates will have demonstrated excellence in teaching undergraduate students in a Bachelor of Commerce program.
Added 1 hour ago
D
Senior Carbon Specialist
Deloitte
Toronto, ON
- Full-time
As the Senior Carbon Specialist, you will help translate Deloitte Canada’s net-zero ambition into practical, measurable action. You will combine technical carbon expertise, financial and…
Added 1 hour ago
B
Member Services Specialist
BCAA
Burnaby, BC · Claims & Evo Call Centre
- Full-time
We are currently hiring a Member Services Specialist for our Evo Car Share team, based in our Home Office.
Added 1 hour ago
TM
Recruitment & Business Development Lead
Toronto Metropolitan University
Toronto, ON
- Temporary
…prospective companies, founders, organizations, and individuals for program participation and business development…

BCAA

Member Services Specialist

Burnaby, BC, Canada
Claims & Evo Call Centre, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2+ years of related customer service experience, preferably within a call centre or contact centre environment, or an equivalent combination of education and experience.
Posting language: English
Posted: Nov 5, 2026

Original job description

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

We are currently hiring a Member Services Specialist for our Evo Car Share team, based in our Home Office.

As a Member Services Specialist at BCAA, you’ll be part of the team supporting Evo Members and helping keep their car sharing experience moving smoothly. You’ll provide friendly, solutions-focused support across multiple channels, helping Members with everything from general inquiries and account support to rentals, billing, and claims-related questions.

In this role, you’ll also support important day-to-day operations behind the scenes, including registrations, billing, refuel reimbursements, open rentals, RFID activations, and fleet follow-ups. You’ll work closely with other Evo teams, external partners, and Members to troubleshoot issues, find solutions, and deliver a great Member experience.

Our Member Services Call Centre operates 24 hours a day, 7 days a week, so flexibility is important. This role requires availability for a variety of shifts, including days, evenings, overnights, weekends, and statutory holidays.

This is a great opportunity for someone who enjoys helping people, solving problems, and working in a fast-paced environment where every day brings something different.

Who you are:

You are passionate about providing excellent customer service and creating positive experiences for Members.
You are a confident communicator who can listen, ask the right questions, and make complex information easy to understand.
You are a natural problem-solver who stays calm under pressure and enjoys finding creative solutions to challenging customer situations.
You are organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
You are comfortable working independently while also contributing to a collaborative and supportive team.
You are adaptable and comfortable working in a 24/7 operation with a variety of shifts.
You are curious and proactive, always looking for ways to improve the Member experience and the way work gets done.

What you’ll do:

Provide timely, friendly, and solutions-focused support for inbound and outbound Member inquiries across multiple channels.
Support Members with questions related to their accounts, rentals, billing, vehicle use, and other Evo services.
Handle escalated Member concerns, applying sound judgment and problem-solving skills to reach appropriate resolutions.
Support operational processes including daily billing, registrations, open rentals, refuel reimbursements, RFID activations, unsubscribe requests, and fleet support follow-ups.
Support claims-related activities by responding to calls, reviewing accident and damage reports, completing basic claims administration, and processing Member charges when required.
Work with ICBC, collision and fleet teams, and Members to confirm information, support repairs, and provide updates related to claims and outcomes.
Prepare daily summary reports and complete other administrative tasks as needed.
Partner with Evo teams and vendors to resolve issues and support day-to-day operations.
Support Evo marketing, Evolve, and other teams with projects, campaigns, and initiatives that contribute to the overall business and Member experience.
Stay up to date on departmental policies, procedures, and best practices.
Contribute ideas and support continuous improvement initiatives that make the Member experience even better.

What you bring:

Grade 12 or equivalent; additional education or certification is an asset.
2+ years of related customer service experience, preferably within a call centre or contact centre environment, or an equivalent combination of education and experience.
Demonstrated experience delivering excellent customer service and having client-focused conversations.
Strong verbal and written communication skills, with the ability to communicate effectively with Members, colleagues, leaders, and external partners.
Strong problem-solving and analytical skills, with the ability to troubleshoot challenging customer situations and identify practical solutions.
Excellent organization, prioritization, attention to detail, and time-management skills.
Ability to work independently with minimal supervision while managing multiple tasks in a fast-paced environment.
Good knowledge of the Vancouver area.
Basic experience working with CRM tools.
Typing speed of at least 40 words per minute.
Flexibility to work a variety of shifts, including days, evenings, overnights, weekends, and statutory holidays, as part of a 24/7 operation.

The salary range for this position is $48,405.36 to $60,506.64 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

Shape your future with us. We’ve got you covered.

Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.
At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.
Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.
You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.
You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.
You’ll become a BCAA member, with access to the great deals and discounts that go along with it.
We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.
And…time flies when you’re having fun at Evo!

We’re always looking for amazing people like you. Apply today.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Apply About employer

More about this job

Responsibilities

Provide friendly, solutions-focused support for member inquiries across multiple channels including billing, rentals, and claims. Manage daily operational tasks such as registrations, fleet follow-ups, and administrative reporting to ensure a smooth member experience.

Requirements

Requires a minimum of 2 years of customer service experience, preferably in a call center environment, and a high school diploma. Candidates must possess strong communication skills, the ability to work in a 24/7 shift-based environment, and a typing speed of at least 40 words per minute.

Skills

Customer service
Problem-solving
Communication
Analytical skills
Time management
Attention to detail
CRM tools
Typing
Conflict resolution
Administrative support
Data entry
Reporting

Benefits

Performance bonus
Pension plan
Wellness account
Flexfits benefits program
Health care spending account
BCAA membership discounts
Learning and growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Call Centre
Member Services
Car Sharing
Billing
Claims Administration
CRM
Fleet Support
Data Entry
Problem Solving
Communication
Administrative Tasks
Reporting
Operations
Mobility
ICBC
RFID
Account Support
Conflict Resolution
Time Management

Report this job