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Added 1 hour ago
D
Client Financial Services Agent
Desjardins
Montreal, QC
- Full-time
As a client financial services agent, you work closely with advisors and provide personalized support to members and clients. You help advisors deliver services and maintain business…
Added 1 hour ago
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Cloud Consultant
Kyndryl
Toronto, ON · Ottawa, ON · Montreal, QC · Calgary, AB
- Full-time
This role sits at the intersection of business strategy, enterprise architecture, and cloud delivery, enabling organizations to modernize legacy platforms, adopt cloud-native operating…
Added 1 hour ago
SENIOR ENTERPRISE TECHNOLOGY PROCUREMENT & CONTRACT SPECIALIST
City of Toronto
Toronto, ON
Leading complex technology procurements end to end, from sourcing strategy through contract administration and close-out. The role sits between client divisions and service delivery within…
Added 1 hour ago
IW
Coordinator, Region Office Operations, Kelowna, BC
IG Wealth Management
BC · British Columbia, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Our Values: Be better; we strive for improvement in everything we do. Be accountable; we…
Added 2 hours ago
PC
Avocat(e), Fusions et acquisitions (5-7 ans) / Mergers & Acquisitions Lawyer (5-7 Years)
Prelia Canada
Montreal, QC
- Full-time
Prelia Canada is a leading international law firm, recognized for its strong local roots and global reach. We support our clients by providing strategic, tailored legal solutions that go…
Added 2 hours ago
PC
Area Manager - M&M Food Market
Parkland Corporation
Calgary, AB
- Full-time
We grow and develop - both as individuals and as a company. We encourage new ideas, value continuous learning, and embrace diversity to do our best work together as a team.
Added 3 hours ago
PC
Area Manager - M&M Food Market
Parkland Corporation
AB · Edmonton, AB
- Full-time
We grow and develop - both as individuals and as a company. We encourage new ideas, value continuous learning, and embrace diversity to do our best work together as a team.
Added 3 hours ago
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Performance Coach, Client Care Learning & Development
ATB
Calgary, AB
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 3 hours ago
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Practice Management Strategist
ATB
Lloydminster, SK · Alexis Whitecourt 232, AB · Pincher Creek, AB · Chestermere, AB · Fort McMurray, AB · Forestburg, AB · Fort Vermilion, AB · Olds, AB · High Level, AB · Picture Butte, AB · Ponoka, AB · Wainwright, AB · Three Hills, AB · Tofield, AB · Magrath, AB · Hinton, AB · Boyle, AB · Medicine Hat, AB · Athabasca, AB · Fairview, AB · Jasper, AB · Rimbey, AB · Lacombe, AB · St. Paul, AB · Sherwood Park, AB · Viking, AB · Sundre, AB · Sylvan Lake, AB · Didsbury, AB · High Prairie, AB · Carstairs, AB · Lac la Biche, AB · Cold Lake, AB · Stettler, AB · Brooks, AB · Drayton Valley, AB · Airdrie, AB · Castor, AB · Stony Plain, AB · Taber, AB · Milk River, AB · Leduc, AB · Barrhead, AB · Fort Macleod, AB · Grimshaw, AB · Killam, AB · Raymond, AB · Spruce Grove, AB · Westlock, AB · Vegreville, AB · Rocky Mountain House, AB · Spirit River, AB · La Crête, AB · Red Deer, AB · Beaumont, AB · Provost, AB · Vermilion, AB · Valleyview, AB · Caroline, AB · Linden, AB · Vulcan, AB · Canmore, AB · Slave Lake, AB · Elk Point, AB · Smoky Lake, AB · Strathmore, AB · Mayerthorpe, AB · Wildwood, AB · Hanna, AB · Foremost, AB · Peace River, AB · Wetaskiwin, AB · Okotoks, AB · Two Hills, AB · Falher, AB · Manning, AB · Nanton, AB · Trochu, AB · Rycroft, AB · Redwater, AB · Fort Saskatchewan, AB · Andrew, AB · Drumheller, AB · Thorsby, AB · Hythe, AB · Consort, AB · Breton, AB · Coronation, AB · Onoway, AB · Cochrane, AB · Bonnyville, AB · Camrose, AB · Innisfail, AB · Crossfield, AB · Edson, AB · Edmonton, AB · Claresholm, AB · Bow Island, AB · Beaverlodge, AB · St. Albert, AB · Grande Prairie, AB · Banff, AB · Oyen, AB · Calgary, AB · Lethbridge, AB · Coaldale, AB · Lamont, AB · Cardston, AB · Granum, AB · AB · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
Ready for tomorrow: We want to enable your success through interesting and challenging work, performance enablement, and learning and development.
Added 3 hours ago
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Mastery Coach, Regional
ATB
Edmonton, AB · Calgary, AB
- Full-time
Mastery Coaches empower advisors, advisor teams, and leaders to reach their full potential at all stages of their career journey. Through personalized coaching, strategic Learning &…
Added 4 hours ago
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Territory Sales Manager
Bumper To Bumper Auto Parts
Barrie, ON
- Full-time
A passion for learning, growth, and taking initiative in a competitive market.
Added 4 hours ago
IF
Financial Performance Advisor – 12-Month Temporary Position
iA Financial Group (Industrial Alliance)
Quebec, QC
- Temporary
In a constantly evolving environment, you will support the quality and reliability of financial monitoring processes while developing a strong understanding of performance drivers and FP&A…
Added 5 hours ago
C
Account Representative- Sales Training Program (Vancouver) October 2026
CDW
Vancouver, BC
- Full-time
…you need to know to become a trusted technology consultant and advisor. Whether an organization needs a single tablet or an entire virtual environment, you’ll have the sales training,…
Added 5 hours ago
BA
RECONDITIONING ADVISOR
Birchwood Automotive Group
Headingley, MB
- Full-time
Job Summary: The Reconditioning Advisor is responsible for all administrative tasks assigned to the department. The professional opens and closes all vehicle repair orders, oversees and…
Added 6 hours ago
T
Advisor, Analytics Consulting
TransUnion
Burlington, ON
- Full-time
As an Advisor, Analytics Consulting, you will serve as the primary delivery lead for client-contracted analytics consulting engagements focused on credit risk management and business…
Added 6 hours ago
T
Business Succession Advisor
TD
Vancouver, BC
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 6 hours ago
T
KYC Business Insights & Enablement
TD
Toronto, ON · Markham, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 6 hours ago
S
Beauty Advisor - Flex
Sephora
Toronto, ON
- $18.2 to $21.4 CAD / hour
…performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and…
Added 6 hours ago
H
Business Development Manager – Substation Services & Lifecycle Solutions
Hitachi
Montreal, QC · London, ON · AB · BC · (HE)Office_ON, Stoney Creek
- Full-time
Development: Employee resource groups, tuition reimbursement, and online learning platforms.
Added 6 hours ago
M
Human Capital Data Advisor
MNP
Calgary, AB
- Full-time
Make an impact with our Human Capital team as a Human Capital Data Advisor. This diverse team of professionals are dedicated to cultivating and fostering our firm’s unique culture and…
Added 6 hours ago
IW
Director Threat Intelligence
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 6 hours ago
IW
Director Threat Intelligence
IG Wealth Management
ON · Ontario, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 6 hours ago
PB
Senior Specialist, Payroll and Benefits
Pacific Blue Cross
Burnaby, BC
- Full-time
Working across HR, Finance, HRIS(Human Resources Information System), and external partners, you'll bring senior-level expertise to payroll, benefits, pensions, compliance, reporting, and…
Added 7 hours ago
Senior Regional Insurance Manager, Omni Channel Distribution, Ontario
Scotiabank
Hamilton, ON
Serve as a trusted advisor and subject matter expert for regional sales leaders and distribution partners.
Added 7 hours ago
Wealth Management - ScotiaMcLeod Internship/Co-op - Winter 2027 - Montreal
Scotiabank
Montreal, QC
…play an integral role in the team, working directly with an Advisor(s) and team members supporting business development activities, day-to-day administration and other special projects and…

BCAA

Regular Full-Time Service Advisor

Kelowna, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 5, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Service Advisor based in our Kelowna Service Location.

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.

Who you are:

A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues.

A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.

You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.

A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too!

During a typical day, you will:

Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.

Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers

Identify cost-saving opportunities to support our customers’ life events and future needs.

Work together with team members to provide exceptional customer service and meet sales goals

Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.

What you bring:

At least two years’ experience in a sales and service environment

Level 1 Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.

Completion of Autoplan Essentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.

Limited history of Errors & Omissions and in good standing with the Insurance Council of BC.

Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook)

Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English.

The salary range for this position is $44,004.84 to $55,005.96 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Apply About employer

More about this job

Responsibilities

You will greet customers in person and over the phone to promote and sell insurance products and memberships. You will also collaborate with support teams to identify coverage needs and provide exceptional customer service.

Requirements

Candidates must have at least two years of experience in a sales and service environment. You are required to obtain a Level 1 Insurance license and complete Autoplan Essentials training within the specified timeframes.

Skills

Customer service
Sales
Insurance
Problem solving
Communication
Relationship building
Time management
Microsoft Office
Data entry
Conflict resolution

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness dollars
Flexible benefits
BCAA membership
Member savings
Career development

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Sales
Customer Service
Membership
Auto Insurance
Travel Insurance
ICBC
Autoplan Essentials
Level 1 Insurance License
MS Office
Underwriting
Performance Bonus
Pension Plan
Retail
Finance

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