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Added 1 min ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Calgary, AB
- Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 1 min ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
AB · Edmonton, AB
- Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 1 min ago
WC
RDC - (CAN) Shunt Driver - Monday to Friday - 15:30 to 00:00
Walmart Canada
Cornwall, ON
- Full-time
Building LCV trailer and B-Train trailer combinations. Moving oversize trailers within the yard (LCV or 60' Trailers)
Added 1 min ago
Part-Time Recreation Attendant (Contract)
Conestoga College
Kitchener, ON
…recreational programming, and performs customer service and maintenance…
Added 1 min ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Mississauga, ON
- Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 1 min ago
RV
Maintenance Worker I
Renfrew Victoria Hospital
Renfrew, ON
- Part-time
Assists in maintenance of quality control by checking temperatures of refrigerators, freezers and stoves.
Added 2 mins ago
TF
Machine Operator
TreeHouse Foods
Kitchener, ON · ON Kitchener
- Full-time
Obtain a work schedule from the supervisor and communicate with the previous shift operator and maintenance team to prepare for operations, walk the line and complete a pre-operation…
Added 2 mins ago
AME Support (YUL)
I M P Group International Inc.
Dorval, QC
…complete range of services including aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on…
Added 2 mins ago
A
Business Intelligence Analyst
ATCO
Edmonton, AB
- Full-time
In this role, you'll lead the development and maintenance of labour reporting and analysis tools, identify opportunities to improve reporting efficiency, and collaborate closely with…
Added 2 mins ago
IO
Kitchen Steward (Fixed Term)
Irving Oil
Saint John, NB
- Full-time
…through proper sanitation, inventory management, equipment maintenance, and support of daily food service activities. Your success will depend on your ability to maintain high standards of…
Added 2 mins ago
LS
C26011 - Caretaker - Senator Joyce Fairbairn Middle School (30 hrs/wk)
Lethbridge School Division
Lethbridge, AB
- Full-time
…school site. A Caretaker can make minor adjustments to the building, equipment and furniture. They will work the evening shift during the school term, however day shift is required…
Added 2 mins ago
TS
Custodian (Part-Time Weekends)
The Salvation Army Canada and Bermuda Territory
Fort St. John, BC
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 2 mins ago
TS
Administrative Assistant/Kettle Coordinator
The Salvation Army Canada and Bermuda Territory
Parksville, BC · Mount Arrowsmith Corps - Office
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 2 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help…
Added 2 mins ago
C&
Heavy Duty Cleaner - Part Time - 2nd shift
Cushman & Wakefield
Toronto, ON
- $17.95 to $19.9 CAD / hour
- Part-time
Collect building trash daily placing it in approved container and place in designated collection area for subsequent removal.
Added 2 mins ago
Line Lead - Packaging
Molson Coors
Chilliwack, BC
…time will be spent on the floor working with the teams and building the capability of the people in their…
Added 16 mins ago
S
Facilities Technician II
Sysco
Calgary, AB · Sysco Calgary
- Full-time
Perform more complex maintenance and repair tasks on building systems, including HVAC, plumbing, electrical, and mechanical systems, with minimal supervision.
Added 16 mins ago
Retail Sales Associate, Sandro, Richmond, McArthurGlen Designer Outlet
SMCP NORTH AMERICA (US, CANADA)
Richmond, BC
Support daily operations, including visual merchandising and floor maintenance.
Added 30 mins ago
GL
Stores Associate
Georgia-Pacific LLC
Englehart, ON
- Full-time
The Englehart OSB facility in Englehart, Ontario, is a critical asset within Georgia-Pacific's Building Products business. This type of OSB is used for floor, wall, and roof sheathing in…
Added 30 mins ago
O
Vice President of Product
Omegro
ON · Ontario, Canada
- Full-time
…navigating complex stakeholder, data and governance challenges, building trust across autonomous businesses and driving adoption through demonstrated…
Added 30 mins ago
B
Facility Manager III
BGIS
Orillia, ON
- Full-time
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural…
Added 30 mins ago
LS
C26011 - Caretaker - Senator Joyce Fairbairn Middle School (30 hrs/wk)
Lethbridge School Division
Lethbridge, AB
- Full-time
…school site. A Caretaker can make minor adjustments to the building, equipment and furniture. They will work the evening shift during the school term, however day shift is required…
Added 30 mins ago
B
Health & Safety Coordinator
BGIS
Montreal, QC
- Full-time
Coordinates the revitalization of internal communication tool: SharePoint. This includes but is not limited to the redesigning, implementing and ongoing maintenance of the intranet site.
Added 30 mins ago
B
General Repair Technician II
BGIS
Vancouver, BC
- Full-time
Building Systems Maintenance Certificate (SMC)
Added 30 mins ago
CN
Contingent Workers Analyst
Canadian Natural Resources Limited (CNRL)
Calgary, AB
- Full-time
…agreement creation, approvals, compliance requirements, contract maintenance, renewals, and terminations to ensure a seamless workforce…

BCAA

Technician Workplace Technology

Burnaby, BC, Canada
*Head Office, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We're currently looking for a Technician, Workplace Technology to join our Information Systems team at our Head Office in Burnaby.

In this role, you'll provide frontline technical support to employees across BCAA, helping ensure our workplace technology runs smoothly and efficiently. You'll troubleshoot hardware and software issues, support device deployments, manage technology assets, coordinate vendor purchases, and contribute to ongoing technology projects that support our business. This role is ideal for someone who enjoys combining hands-on technical support with coordination, asset management, and continuous improvement.

Who you are

You are customer-focused and take pride in delivering responsive, professional technical support.
You enjoy solving problems and can quickly diagnose and resolve technical issues both remotely and in person.
You are highly organized and can balance multiple priorities, requests, and projects simultaneously.
You have strong communication skills and can explain technical concepts in a clear and approachable way.
You take ownership of your work and proactively identify opportunities to improve processes and service delivery.
You enjoy collaborating with colleagues, vendors, and stakeholders to deliver great outcomes.

What you'll do

Provide desktop and workplace technology support for employees across BCAA, both onsite and remotely.
Troubleshoot and resolve hardware, software, mobile device, and application-related incidents and service requests.
Deploy, configure, maintain, and support desktops, laptops, mobile devices, and workplace technology solutions.
Support Microsoft Office, Outlook, collaboration tools, and other business applications.
Maintain accurate records of hardware and software assets and ensure inventory databases remain current.
Coordinate technology purchases, vendor orders, software licensing, and equipment deployment schedules.
Conduct regular hardware and software asset audits and support license compliance activities.
Partner with vendors and internal teams to manage technology contracts, renewals, warranties, and maintenance agreements.
Monitor incident trends, perform root cause analysis, and contribute to continuous service improvements.
Create and maintain technical documentation, knowledge base articles, and process guides.
Support technology-related projects and initiatives across the Information Systems division.
Assist with budgeting, purchasing, financial reconciliation, forecasting, and reporting related to technology assets and services.

What you'll bring

Experience providing desktop support and technical assistance in a corporate environment.
Strong troubleshooting skills across Windows-based devices, hardware, software, and peripheral technologies.
Experience supporting mobile devices, including iPhone and mobile device management solutions.
Working knowledge of Microsoft Office, Outlook, and common enterprise applications.
Strong customer service, communication, and interpersonal skills.
Experience managing technology assets, inventory, or software licensing is considered an asset.
Knowledge of vendor management, purchasing processes, or contract administration is an asset.
Experience supporting virtual desktop environments (VDI), such as Amazon WorkSpaces, would be an asset.
A combination of education, technical training, certifications, and relevant experience will be considered.

The salary range for this position is $70,908.36 to $88,635.36 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

Provide frontline technical support for hardware, software, and mobile devices while managing technology assets and vendor relationships. Contribute to technology projects and ensure continuous service improvement through incident analysis and documentation.

Requirements

Requires experience in corporate desktop support, troubleshooting Windows-based devices, and managing mobile device solutions. Strong customer service skills and familiarity with enterprise applications and asset management are essential.

Skills

Desktop support
Technical support
Hardware troubleshooting
Software troubleshooting
Mobile device management
Asset management
Vendor management
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Inventory management
Technical documentation
Customer service
Communication skills
Problem solving

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Workplace Technology
Information Systems
Hardware
Software
Mobile Device Management
Windows
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Asset Management
Vendor Management
Inventory Databases
Root Cause Analysis
Technical Documentation
Knowledge Base
Budgeting
Purchasing
License Compliance
Corporate Environment
Incident Management
Service Requests
Technology Projects
Contract Administration

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