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Added 7 mins ago
A
Senior Software Developer, Cloud and Platform
Archipelago
Victoria, BC
- Full-time
…and down the west coast of Canada and the United States. Our head office sits right on the water in Victoria (Esquimalt), British Columbia, and we have offices in Alaska, Oregon, Australia,…
Added 7 mins ago
GC
Senior Marine Structural Engineer
GEMTEC Consulting Engineers & Scientists Limited
Fredericton, NB
- Full-time
…- not too big, not too small. We're large enough to compete head-to-head with publicly traded engineering giants, but still small enough to maintain the culture and flexibility of a…
Added 7 mins ago
EI
Senior Human Resources Advisor, Portfolio Companies
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…acquisition, including significant time as the senior HR lead or head of function, with a focus on specialized hiring, executive performance management, and talent…
Added 7 mins ago
NP
QC Operations Excellence Lead
Nanz Pharma
Pickering, ON
- Full-time
Work Location Flexibility: The successful candidate will initially work from the Company's Head Office in Brampton. However, the primary work location may be changed to the Company's…
Added 7 mins ago
TI
Lead Equipment Operator
The Inland Group of Companies
Ottawa, ON
- Full-time
…focusing on lights, spray bar, emulsifying agent, chassis, pick-up head, debris tank, dumping controls, axial separators, valve positions, vehicle and auxiliary engines, and inside…
Added 8 mins ago
Sanitation - V30 Sanitation
Dare Foods Limited
Vancouver, BC
…area since the family’s original store opened in 1892. We are head quartered in Cambridge Ontario and we’ve expanded our roots far beyond. With manufacturing plants in North America and…
Added 8 mins ago
Accounting Clerk, Temporary
Bulk Barn
Aurora, ON
Use of top-tier on-site fitness facility at our Corporate Head Office free of charge to employees
Added 8 mins ago
T
Senior Manager, Digital Strategy & Transformation
TD
Toronto, ON
- Full-time
Lead the Digital strategy reporting directly to the Head of Digital, helping define the vision, strategic priorities, digital capabilities, execution delivery roadmap for Digital. Translate…
Added 37 mins ago
WQ
Philemon Wright/ Hadley Jr. High School - Cook, Class I, temporary / Cuisinière ou cuisinier, classe I, temporaire - 10 Hours/heures
Western Quebec School Board
Quebec, QC
- Contract
…diverse workforce that contributes to a culturally safe working environment include establishing proactive employment practices to address systemic barriers and removing obstacles to hiring…
Added 38 mins ago
EC
Communications Fundraising Associate
Envision Community Living
Steinbach, MB
- Full-time
Work Location: Head office at Steinbach, with periodical visits in different facilities of the organization across Niverville, St. Anne, La Broquerie, and Steinbach.
Added 53 mins ago
AC
Specialist, Fatigue Risk Management Program - Temporary
Air Canada
Toronto, ON
- Full-time
…Group and other safety meetings, as directed by the department head, to ensure fatigue risk concerns are tabled and addressed in accordance with FRMS protocols. The incumbent will also…
Added 1 hour ago
TH
Caissier(ère) principal(e) (temps partiel)
The Home Depot
Saint-Jérôme, QC
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Head Cashier: Full Time - NANAIMO
The Home Depot
Nanaimo, BC
- Full-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Chef(fe) cassier(ère) de l'avant du magasin (temps plein)
The Home Depot
Canada
- Full-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Caissier(ère) principal(e) (temps plein)
The Home Depot
Laval, QC
- Full-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Head Cashier Full-Time - 7180 Winnipeg North
The Home Depot
Winnipeg, MB
- Full-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Head Cashier Part Time - BRANTFORD
The Home Depot
Brantford, ON
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Head Cashier: Full Time - COQUITLAM
The Home Depot
Coquitlam, BC
- Full-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
TH
Head Cashier Part Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Part-time
The Head Cashier plays an important role supporting the Front End Supervisor in motivating front end associates to follow GET behaviours and provide customers a great shopping experience.…
Added 1 hour ago
Product Developer
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit…
Added 1 hour ago
Social Media Specialist - Call It Spring
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit…
Added 1 hour ago
Product Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit…
Added 1 hour ago
Sales Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit…
Added 1 hour ago
Product Development, Coordinator
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit…
Added 1 hour ago
IF
Director - Credit Trading
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
…take your career to new heights in a high-performance work environment. Our passionate teams are dedicated every day to ensuring that iAGAM is among the most competitive portfolio managers…

BCAA

Technician Workplace Technology

Burnaby, BC, Canada
*Head Office, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We're currently looking for a Technician, Workplace Technology to join our Information Systems team at our Head Office in Burnaby.

In this role, you'll provide frontline technical support to employees across BCAA, helping ensure our workplace technology runs smoothly and efficiently. You'll troubleshoot hardware and software issues, support device deployments, manage technology assets, coordinate vendor purchases, and contribute to ongoing technology projects that support our business. This role is ideal for someone who enjoys combining hands-on technical support with coordination, asset management, and continuous improvement.

Who you are

You are customer-focused and take pride in delivering responsive, professional technical support.
You enjoy solving problems and can quickly diagnose and resolve technical issues both remotely and in person.
You are highly organized and can balance multiple priorities, requests, and projects simultaneously.
You have strong communication skills and can explain technical concepts in a clear and approachable way.
You take ownership of your work and proactively identify opportunities to improve processes and service delivery.
You enjoy collaborating with colleagues, vendors, and stakeholders to deliver great outcomes.

What you'll do

Provide desktop and workplace technology support for employees across BCAA, both onsite and remotely.
Troubleshoot and resolve hardware, software, mobile device, and application-related incidents and service requests.
Deploy, configure, maintain, and support desktops, laptops, mobile devices, and workplace technology solutions.
Support Microsoft Office, Outlook, collaboration tools, and other business applications.
Maintain accurate records of hardware and software assets and ensure inventory databases remain current.
Coordinate technology purchases, vendor orders, software licensing, and equipment deployment schedules.
Conduct regular hardware and software asset audits and support license compliance activities.
Partner with vendors and internal teams to manage technology contracts, renewals, warranties, and maintenance agreements.
Monitor incident trends, perform root cause analysis, and contribute to continuous service improvements.
Create and maintain technical documentation, knowledge base articles, and process guides.
Support technology-related projects and initiatives across the Information Systems division.
Assist with budgeting, purchasing, financial reconciliation, forecasting, and reporting related to technology assets and services.

What you'll bring

Experience providing desktop support and technical assistance in a corporate environment.
Strong troubleshooting skills across Windows-based devices, hardware, software, and peripheral technologies.
Experience supporting mobile devices, including iPhone and mobile device management solutions.
Working knowledge of Microsoft Office, Outlook, and common enterprise applications.
Strong customer service, communication, and interpersonal skills.
Experience managing technology assets, inventory, or software licensing is considered an asset.
Knowledge of vendor management, purchasing processes, or contract administration is an asset.
Experience supporting virtual desktop environments (VDI), such as Amazon WorkSpaces, would be an asset.
A combination of education, technical training, certifications, and relevant experience will be considered.

The salary range for this position is $70,908.36 to $88,635.36 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

Provide frontline technical support for hardware, software, and mobile devices while managing technology assets and vendor relationships. Contribute to technology projects and ensure continuous service improvement through incident analysis and documentation.

Requirements

Requires experience in corporate desktop support, troubleshooting Windows-based devices, and managing mobile device solutions. Strong customer service skills and familiarity with enterprise applications and asset management are essential.

Skills

Desktop support
Technical support
Hardware troubleshooting
Software troubleshooting
Mobile device management
Asset management
Vendor management
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Inventory management
Technical documentation
Customer service
Communication skills
Problem solving

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Workplace Technology
Information Systems
Hardware
Software
Mobile Device Management
Windows
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Asset Management
Vendor Management
Inventory Databases
Root Cause Analysis
Technical Documentation
Knowledge Base
Budgeting
Purchasing
License Compliance
Corporate Environment
Incident Management
Service Requests
Technology Projects
Contract Administration

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