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Added 2 mins ago
Lead Software Engineer
Capgemini
Mississauga, ON
…industrialization. Shows a clear dedication and commitment to business objectives and responsibilities and to the group as a whole. Operates with no supervision in highly complex…
Added 2 mins ago
通
Customer Insights Manager - Loblaws
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because…
Added 2 mins ago
通
Senior Financial Analyst, Planning & Analysis
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because…
Added 2 mins ago
通
Associate Brand Manager
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because…
Added 2 mins ago
通
Customer Development Manager - Pet Specialty
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
…perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because…
Added 12 mins ago
AH
Accountant (Food & Beverage)
Argonauts Holdings Limited Partnership
Toronto, ON · Scotiabank Arena
- Full-time
As the Accountant supporting Food & Beverage, you will be a key Finance partner to one of MLSE's most dynamic and operationally complex business groups. You will combine strong accounting…
Added 12 mins ago
UM
Senior Manager, Test Engineering
Ultra Maritime
Dartmouth, NS
- Full-time
…developing the strategic vision for product testing across the business. This role oversees all aspects of automated test equipment (ATE), including design, development, deployment,…
Added 15 mins ago
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Executive Director
GoodWork.ca
Elora, ON
- Internship
…the opportunity to take initiative, work with a wide range of people, and see the impact of your work firsthand. Help us build healthier communities and a healthier…
Added 15 mins ago
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Courtier·ère en assurance de dommage des entreprises et développement des affaires
Covalen
Laval, QC
- Full-time
Develop and maintain effective collaborations with partner brokers, clients, and their business networks
Added 15 mins ago
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Commercial Insurance Broker – Business Development
Covalen
Laval, QC
- Full-time
Develop and maintain effective collaborations with partner brokers, clients, and their business environments.
Added 26 mins ago
O
Senior Water Resources Engineer
Onterris
Calgary, AB · CAN-Alberta-Calgary
- Full-time
Grow the Practice: Partner with leadership on business development, proposal preparation, client engagement, and expanding our surface water practice footprint across Western Canada.
Added 26 mins ago
SJ
Human Resources Business Partner, Non Acute
St. Joseph's Healthcare Hamilton
Dundas, PE · St. Joseph's Villa Dundas
- Full-time
The Human Resources Business Partner (HRBP) plays an integral role in supporting the organization’s leaders in integrating Human Resources best practices and programs into their business.…
Added 30 mins ago
PE
Senior Marketing Associate
PheedLoop Events
Toronto, ON
- Full-time
…will help ensure campaigns launch on time, stay aligned to business goals, and drive measurable…
Added 45 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
BC · British Columbia, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 45 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
SK · Saskatchewan, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 45 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
AB · Alberta, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 45 mins ago
M
Senior Communication Specialist
McElhanney
AB · Alberta, Canada
- Full-time
…influencing without direct authority. With a collaborative, business partner mindset, you connect the dots across people, projects, and priorities to provide practical communications…
Added 45 mins ago
E
Bilingual Technical Trainer
Epiroc
Val-d'Or, QC
- Full-time
About us. Epiroc is a global productivity partner for mining & construction customers and accelerates the transformation toward a sustainable society. With ground-breaking technology, we…
Added 45 mins ago
WI
Junior Document Control Coordinator
WSP in Canada
MB · Manitoba, Canada
- Full-time
With us, you can. You want Purpose. Growth. Opportunity. People who get it.
Added 45 mins ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
Partner with physicians, clinical leaders, and quality improvement experts across the organization.
Added 1 hour ago
SD
Asset Protection Representative
Shoppers Drug Mart
Thunder Bay, ON
- Full-time
Do you have an instinct for spotting risks, a commitment to justice, and the drive to protect people and property? Join one of Canada’s most prominent and most respected Asset Protection…
Added 1 hour ago
SD
Senior Manager, Trade relations, Generics Portfolio Strategy
Shoppers Drug Mart
Toronto, ON
- Full-time
· Identify and drive business development opportunities supporting product and partner selection strategy
Added 1 hour ago
SD
Senior Product Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
…concepts to diverse audiences, including senior executives, business stakeholders, and technical…
Added 1 hour ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart
Mississauga, ON · Toronto, ON
- Full-time
The successful candidate will partner closely with business, digital, operations, architecture, engineering, security, infrastructure, and vendor teams to ensure the continued success of…
Added 1 hour ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
Provide overall leadership for the SDMSHN Calgary Pharmacy, building an engaged, high-performing team focused on patient care, operational excellence and business results.

BCAA

Technician Workplace Technology

Burnaby, BC, Canada
*Head Office, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We're currently looking for a Technician, Workplace Technology to join our Information Systems team at our Head Office in Burnaby.

In this role, you'll provide frontline technical support to employees across BCAA, helping ensure our workplace technology runs smoothly and efficiently. You'll troubleshoot hardware and software issues, support device deployments, manage technology assets, coordinate vendor purchases, and contribute to ongoing technology projects that support our business. This role is ideal for someone who enjoys combining hands-on technical support with coordination, asset management, and continuous improvement.

Who you are

You are customer-focused and take pride in delivering responsive, professional technical support.
You enjoy solving problems and can quickly diagnose and resolve technical issues both remotely and in person.
You are highly organized and can balance multiple priorities, requests, and projects simultaneously.
You have strong communication skills and can explain technical concepts in a clear and approachable way.
You take ownership of your work and proactively identify opportunities to improve processes and service delivery.
You enjoy collaborating with colleagues, vendors, and stakeholders to deliver great outcomes.

What you'll do

Provide desktop and workplace technology support for employees across BCAA, both onsite and remotely.
Troubleshoot and resolve hardware, software, mobile device, and application-related incidents and service requests.
Deploy, configure, maintain, and support desktops, laptops, mobile devices, and workplace technology solutions.
Support Microsoft Office, Outlook, collaboration tools, and other business applications.
Maintain accurate records of hardware and software assets and ensure inventory databases remain current.
Coordinate technology purchases, vendor orders, software licensing, and equipment deployment schedules.
Conduct regular hardware and software asset audits and support license compliance activities.
Partner with vendors and internal teams to manage technology contracts, renewals, warranties, and maintenance agreements.
Monitor incident trends, perform root cause analysis, and contribute to continuous service improvements.
Create and maintain technical documentation, knowledge base articles, and process guides.
Support technology-related projects and initiatives across the Information Systems division.
Assist with budgeting, purchasing, financial reconciliation, forecasting, and reporting related to technology assets and services.

What you'll bring

Experience providing desktop support and technical assistance in a corporate environment.
Strong troubleshooting skills across Windows-based devices, hardware, software, and peripheral technologies.
Experience supporting mobile devices, including iPhone and mobile device management solutions.
Working knowledge of Microsoft Office, Outlook, and common enterprise applications.
Strong customer service, communication, and interpersonal skills.
Experience managing technology assets, inventory, or software licensing is considered an asset.
Knowledge of vendor management, purchasing processes, or contract administration is an asset.
Experience supporting virtual desktop environments (VDI), such as Amazon WorkSpaces, would be an asset.
A combination of education, technical training, certifications, and relevant experience will be considered.

The salary range for this position is $70,908.36 to $88,635.36 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

Provide frontline technical support for hardware, software, and mobile devices while managing technology assets and vendor relationships. Contribute to technology projects and ensure continuous service improvement through incident analysis and documentation.

Requirements

Requires experience in corporate desktop support, troubleshooting Windows-based devices, and managing mobile device solutions. Strong customer service skills and familiarity with enterprise applications and asset management are essential.

Skills

Desktop support
Technical support
Hardware troubleshooting
Software troubleshooting
Mobile device management
Asset management
Vendor management
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Inventory management
Technical documentation
Customer service
Communication skills
Problem solving

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Workplace Technology
Information Systems
Hardware
Software
Mobile Device Management
Windows
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Asset Management
Vendor Management
Inventory Databases
Root Cause Analysis
Technical Documentation
Knowledge Base
Budgeting
Purchasing
License Compliance
Corporate Environment
Incident Management
Service Requests
Technology Projects
Contract Administration

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