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Added 12 mins ago
D
Maintenance Technician
Domino's
Cambridge, ON
- Full-time
Summary: The Maintenance Technician is responsible for inspecting, testing, repairing, installing, and
Added 26 mins ago
MP
Maintenance Technician
Midwest Property Management
Yellowknife, NT
- Full-time
Added 26 mins ago
D
Maintenance Technician
Domino's
Cambridge, ON
- Full-time
Summary: The Maintenance Technician is responsible for inspecting, testing, repairing, installing, and
Added 26 mins ago
V
MDU Cable Technician
VistaCare
Halifax, NS
- Full-time
We are currently seeking a Cable Technician to join our Multi-Dwelling Unit operations in a permanent, full-time position in Halifax, Nova Scotia.
Added 27 mins ago
Industrial Maintenance Mechanic - Millwright 433A
Tigercat | MacDonald Steel
Woodstock, ON
Added 27 mins ago
Maintenance Team Lead- Alex & Alice Boucher Fort McKay Industrial Park
Fort McKay Group of Companies
Fort McMurray, AB
Journeyperson Heavy-Duty Technician, Journeyperson Parts Person is required.
Added 27 mins ago
Pharmacy Assistant
Neighbourly Pharmacy
Norfolk, ON
Assist with entering, labeling, and packaging prescriptions under the supervision of a pharmacist or pharmacy technician
Added 42 mins ago
HD
Quality Assurance Technican
HYDRA DYNE TECHNOLOGY INC
Ingersoll, ON
- $23.5 to $28.5 CAD / hour
The Quality Assurance Technician is responsible for maintaining quality-assurance processes, calibrations, inspecting products, recording measurements and communicating findings.
Added 42 mins ago
X
Shop Technician
Xylem
Sudbury, ON
- Full-time
THE ROLE: The Shop Technician Level 1 will be responsible for evaluating and repairing submersible wastewater pumps (Flygt) at branch locations. This role includes mechanical and electrical…
Added 42 mins ago
JI
Maintenance Supervisor
J.D. Irving, Limited
Halifax, NS
- Full-time
Trade certification or college diploma is required (industrial electrician, industrial mechanic, heavy duty mechanic, and instrumentation technician).
Added 42 mins ago
BI
Production Technician, Kiefel - Hybrid shift (Saturday and Sunday 11:00-23:00, Monday and Tuesday 15:00-23:00)
Baxter International Inc.
Alliston, ON
- Full-time
As a Production Technician, Kiefel - Hybrid shift (Saturday and Sunday 11:00-23:00, Monday and Tuesday 15:00-23:00), you are happiest when you are moving, and we will not disappoint!
Added 42 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
…passing grade including but not limited to, CFAA Fire Alarm Technician courses 1-5, theory and practical exam as well as study materials, conferences/seminars, and workshops related to the…
Added 42 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
…passing grade including but not limited to, CFAA Fire Alarm Technician courses 1-5, theory and practical exam as well as study materials, conferences/seminars, and workshops related to the…
Added 42 mins ago
AP
Assistant Maintenance Technician
Atlantic Poultry
NL
- $16.35 to $24 CAD / hour
- Full-time
The Assistant Maintenance Technician is a skilled maintenance person to support the Maintenance Technician with daily preventative maintenance, troubleshoot problems, and complete equipment…
Added 42 mins ago
FA
Sheet Metal/Structure Technician
FTAI Aviation LLC
Montreal, QC
- Full-time
As a Sheet Metal / Structure Technician, you will be responsible for inspecting, repairing, and restoring aircraft engine components to the highest standards of quality and safety. Because…
Added 42 mins ago
HP
342-26 Emergency Department Technician, Emergency Department, Temporary Part-Time, Stratford
Huron Perth Healthcare Alliance
Stratford, ON
- Part-time
The Emergency Department (ED) Technician is a member of the emergency department team and is responsible and accountable for assisting ED nurses, physicians and hospital staff in supporting…
Added 42 mins ago
343-26 Emergency Department Technician, Emergency Department, Temporary Full-Time, Stratford
Huron Perth Healthcare Alliance
Stratford, ON
The Emergency Department (ED) Technician is a member of the emergency department team and is responsible and accountable for assisting ED nurses, physicians and hospital staff in supporting…
Added 56 mins ago
NS
Equipment Maintenance Technician - Biomedical Engineering (Multi-Site)
Nova Scotia Health Authority
Sherbrooke, NS
- Full-time
Reporting to the Manager, Clinical Engineering, the Equipment Maintenance Technician is responsible for the inspection, maintenance, troubleshooting, repair, installation, testing, and…
Added 56 mins ago
MG
Drug Access Facilitator
Michael Garron Hospital
Toronto, ON
- Temporary
…Access Navigator, Medication Reimbursement Specialist or BPMH…
Added 56 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 57 mins ago
Equipment Maintenance Technician - Biomedical Engineering (Multi-Site)
Nova Scotia Health and IWK Health
Middle Musquodoboit, NS · Musquodoboit Harbour, NS · Sheet Harbour 36, NS
Reporting to the Manager, Clinical Engineering, the Equipment Maintenance Technician is responsible for the inspection, maintenance, troubleshooting, repair, installation, testing, and…
Added 57 mins ago
Installation Technician
ASSA ABLOY
Calgary, AB
As an Installation Technician, you’ll play a critical role in delivering exceptional service and reliable door solutions to our customers. You will diagnose, troubleshoot, repair, and…
Added 1 hour ago
TH
Tool Rental Service Technician Part-Time - 7062 Clareview
The Home Depot
Canada
- Part-time
Added 1 hour ago
TH
Tool Rental Technician : Part Time - STRAWBERRY HILL
The Home Depot
Surrey, BC
- Part-time
Added 1 hour ago
TH
Certified Heavy Equipment Mechanic: Located in VANCOUVER
The Home Depot
BC
- Full-time
Heavy Equipment Technician (HET) – Large Equipment Fleet

BCAA

Technician Workplace Technology

Burnaby, BC, Canada
*Head Office, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We're currently looking for a Technician, Workplace Technology to join our Information Systems team at our Head Office in Burnaby.

In this role, you'll provide frontline technical support to employees across BCAA, helping ensure our workplace technology runs smoothly and efficiently. You'll troubleshoot hardware and software issues, support device deployments, manage technology assets, coordinate vendor purchases, and contribute to ongoing technology projects that support our business. This role is ideal for someone who enjoys combining hands-on technical support with coordination, asset management, and continuous improvement.

Who you are

You are customer-focused and take pride in delivering responsive, professional technical support.
You enjoy solving problems and can quickly diagnose and resolve technical issues both remotely and in person.
You are highly organized and can balance multiple priorities, requests, and projects simultaneously.
You have strong communication skills and can explain technical concepts in a clear and approachable way.
You take ownership of your work and proactively identify opportunities to improve processes and service delivery.
You enjoy collaborating with colleagues, vendors, and stakeholders to deliver great outcomes.

What you'll do

Provide desktop and workplace technology support for employees across BCAA, both onsite and remotely.
Troubleshoot and resolve hardware, software, mobile device, and application-related incidents and service requests.
Deploy, configure, maintain, and support desktops, laptops, mobile devices, and workplace technology solutions.
Support Microsoft Office, Outlook, collaboration tools, and other business applications.
Maintain accurate records of hardware and software assets and ensure inventory databases remain current.
Coordinate technology purchases, vendor orders, software licensing, and equipment deployment schedules.
Conduct regular hardware and software asset audits and support license compliance activities.
Partner with vendors and internal teams to manage technology contracts, renewals, warranties, and maintenance agreements.
Monitor incident trends, perform root cause analysis, and contribute to continuous service improvements.
Create and maintain technical documentation, knowledge base articles, and process guides.
Support technology-related projects and initiatives across the Information Systems division.
Assist with budgeting, purchasing, financial reconciliation, forecasting, and reporting related to technology assets and services.

What you'll bring

Experience providing desktop support and technical assistance in a corporate environment.
Strong troubleshooting skills across Windows-based devices, hardware, software, and peripheral technologies.
Experience supporting mobile devices, including iPhone and mobile device management solutions.
Working knowledge of Microsoft Office, Outlook, and common enterprise applications.
Strong customer service, communication, and interpersonal skills.
Experience managing technology assets, inventory, or software licensing is considered an asset.
Knowledge of vendor management, purchasing processes, or contract administration is an asset.
Experience supporting virtual desktop environments (VDI), such as Amazon WorkSpaces, would be an asset.
A combination of education, technical training, certifications, and relevant experience will be considered.

The salary range for this position is $70,908.36 to $88,635.36 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

Provide frontline technical support for hardware, software, and mobile devices while managing technology assets and vendor relationships. Contribute to technology projects and ensure continuous service improvement through incident analysis and documentation.

Requirements

Requires experience in corporate desktop support, troubleshooting Windows-based devices, and managing mobile device solutions. Strong customer service skills and familiarity with enterprise applications and asset management are essential.

Skills

Desktop support
Technical support
Hardware troubleshooting
Software troubleshooting
Mobile device management
Asset management
Vendor management
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Inventory management
Technical documentation
Customer service
Communication skills
Problem solving

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Workplace Technology
Information Systems
Hardware
Software
Mobile Device Management
Windows
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Asset Management
Vendor Management
Inventory Databases
Root Cause Analysis
Technical Documentation
Knowledge Base
Budgeting
Purchasing
License Compliance
Corporate Environment
Incident Management
Service Requests
Technology Projects
Contract Administration

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