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Added 7 mins ago
V
MDU Cable Technician
VistaCare
Halifax, NS
- Full-time
VistaCare is a leading technology solutions provider for a wide range of businesses and organizations, that specialize in telecommunications infrastructure. We offer comprehensive services…
Added 23 mins ago
HD
Quality Assurance Technican
HYDRA DYNE TECHNOLOGY INC
Ingersoll, ON
- $23.5 to $28.5 CAD / hour
We at Hydra Dyne Technology manufacture and design world-class custom hydraulic components that global heavy equipment OEMs have come to rely on. We produce some of the world’s most…
Added 23 mins ago
X
Shop Technician
Xylem
Sudbury, ON
- Full-time
…the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's…
Added 23 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
Technology and FSP swag when they join the team
Added 23 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
Technology and FSP swag when they join the team
Added 37 mins ago
NS
Equipment Maintenance Technician - Biomedical Engineering (Multi-Site)
Nova Scotia Health Authority
Sherbrooke, NS
- Full-time
Reporting to the Manager, Clinical Engineering, the Equipment Maintenance Technician is responsible for the inspection, maintenance, troubleshooting, repair, installation, testing, and…
Added 37 mins ago
NS
Registered Pharmacy Technician - Pharmacy Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Pharmacy Manager/Operations Manager, the Registered Pharmacy Technician participates in the provision of safe, competent, patient or family centered ethical care, ensuring…
Added 38 mins ago
Equipment Maintenance Technician - Biomedical Engineering (Multi-Site)
Nova Scotia Health and IWK Health
Middle Musquodoboit, NS · Musquodoboit Harbour, NS · Sheet Harbour 36, NS
Reporting to the Manager, Clinical Engineering, the Equipment Maintenance Technician is responsible for the inspection, maintenance, troubleshooting, repair, installation, testing, and…
Added 1 hour ago
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Tool Rental Technician: Full Time - BEACON HILL
The Home Depot
Canada
- Full-time
The Lead Rental Technician (LRT) serves as the subject matter experts in large equipment (LE) operation and repair. The LRTs are responsible for: ensuring LE rental readiness, providing LE…
Added 1 hour ago
IF
IT Technician
iA Financial Group
Toronto, ON
- Full-time
Are you driven by information technology and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As an IT Technician,…
Added 1 hour ago
IF
Transaction Technician
iA Financial Group
Quebec, QC
- $47,544 to $78,090 CAD / year
- Full-time
…services in the field of individual insurance? As a Transaction Technician, you will play a key role in processing administrative operations related to insurance contracts and maintaining…
Added 1 hour ago
CC
Field Technician - Vancouver BC
Cogent Communications
Vancouver, BC
- Full-time
…Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and highest capacity IP networks in the world. This network enables Cogent to offer…
Added 2 hours ago
VD
maintenance mechanic technician - industrial
Ville de Chambly
Carignan, QC
- Full-time
Industrial mechanics and maintenance technology
Added 2 hours ago
NO
Information Technology Consultant
Nerds On Site
Lethbridge, AB
- Contract
Generalist On-Site IT Technician & Client Consultant
Added 2 hours ago
DP
cell phone repair technician
Dr. Phone Fix (TSXV : DPF)
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
Added 2 hours ago
DG
Service Advisor
Dilawri Group of Companies
Vaughan, ON
- Full-time
Comfortable using technology and learning dealership systems.
Added 2 hours ago
CI
Satellite Control Technician
Calian in Space & Technology
Montreal, QC
- Full-time
The Satellite Control Technician (SCT) is responsible to the Supervisor, Satellite Operations (SSO) and plays a critical role in the operation and maintenance of satellite systems. This…
Added 2 hours ago
CH
Pharmacy Technician I
Covenant Health Canada
Bonnyville, AB
- Full-time
Covenant Health is seeking a skilled and motivated Pharmacy Technician to join the pharmacy team at the Bonnyville Health Centre. You will work to full scope of practice and support safe,…
Added 2 hours ago
EC
Environmental Field Technician
EnGlobe Corp.
Toronto, ON · Etobicoke, Ontario
- Full-time
College diploma or university degree in Environmental Technology, Environmental Science, Earth Sciences, Environmental Engineering, or a related discipline;
Added 3 hours ago
UO
Information Technology Technician
University of Waterloo
Waterloo, ON
- Full-time
Faculty of Engineering - Dean of Engineering Office - Civil and Environmental Engineering Information Technology
Added 3 hours ago
GV
Engineering technician
GE Vernova
Markham, ON
- Full-time
The Engineering Technician performs complex assignments in support of product development within a cross-functional environment. This position serves as a key technical resource for the…
Added 4 hours ago
FS
Technician in Charge – Comox, BC
First Student
Comox, BC
- Full-time
We’re hiring a Technician in Charge to lead our maintenance shop serving Comox, B.C. If you’re an experienced technician who takes pride in quality work, enjoys helping a team succeed, and…
Added 5 hours ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
…the Interim Dean, Faculty of Applied Science, Engineering, Technology & Trades working up to 24 hours per week at an hourly rate of…
Added 5 hours ago
F
Webber - Incident Response Technician - Infrastructure Management
Ferrovial
Hamilton, ON · CAN - Webber - Infra - Hamilton
- Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…
Added 5 hours ago
F
Webber - Seasonal Patrol Maintenance Technician - Infrastructure Management
Ferrovial
Toronto, ON · CAN - Webber - Infra - Peel Halton
- Full-time
…using field experience, innovative construction methods and BIM technology. As a subsidiary of Ferrovial, Webber has access to a global network of skilled engineers, best-in-class…

BCAA

Technician Workplace Technology

Burnaby, BC, Canada
*Head Office, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We're currently looking for a Technician, Workplace Technology to join our Information Systems team at our Head Office in Burnaby.

In this role, you'll provide frontline technical support to employees across BCAA, helping ensure our workplace technology runs smoothly and efficiently. You'll troubleshoot hardware and software issues, support device deployments, manage technology assets, coordinate vendor purchases, and contribute to ongoing technology projects that support our business. This role is ideal for someone who enjoys combining hands-on technical support with coordination, asset management, and continuous improvement.

Who you are

You are customer-focused and take pride in delivering responsive, professional technical support.
You enjoy solving problems and can quickly diagnose and resolve technical issues both remotely and in person.
You are highly organized and can balance multiple priorities, requests, and projects simultaneously.
You have strong communication skills and can explain technical concepts in a clear and approachable way.
You take ownership of your work and proactively identify opportunities to improve processes and service delivery.
You enjoy collaborating with colleagues, vendors, and stakeholders to deliver great outcomes.

What you'll do

Provide desktop and workplace technology support for employees across BCAA, both onsite and remotely.
Troubleshoot and resolve hardware, software, mobile device, and application-related incidents and service requests.
Deploy, configure, maintain, and support desktops, laptops, mobile devices, and workplace technology solutions.
Support Microsoft Office, Outlook, collaboration tools, and other business applications.
Maintain accurate records of hardware and software assets and ensure inventory databases remain current.
Coordinate technology purchases, vendor orders, software licensing, and equipment deployment schedules.
Conduct regular hardware and software asset audits and support license compliance activities.
Partner with vendors and internal teams to manage technology contracts, renewals, warranties, and maintenance agreements.
Monitor incident trends, perform root cause analysis, and contribute to continuous service improvements.
Create and maintain technical documentation, knowledge base articles, and process guides.
Support technology-related projects and initiatives across the Information Systems division.
Assist with budgeting, purchasing, financial reconciliation, forecasting, and reporting related to technology assets and services.

What you'll bring

Experience providing desktop support and technical assistance in a corporate environment.
Strong troubleshooting skills across Windows-based devices, hardware, software, and peripheral technologies.
Experience supporting mobile devices, including iPhone and mobile device management solutions.
Working knowledge of Microsoft Office, Outlook, and common enterprise applications.
Strong customer service, communication, and interpersonal skills.
Experience managing technology assets, inventory, or software licensing is considered an asset.
Knowledge of vendor management, purchasing processes, or contract administration is an asset.
Experience supporting virtual desktop environments (VDI), such as Amazon WorkSpaces, would be an asset.
A combination of education, technical training, certifications, and relevant experience will be considered.

The salary range for this position is $70,908.36 to $88,635.36 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Apply About employer

More about this job

Responsibilities

Provide frontline technical support for hardware, software, and mobile devices while managing technology assets and vendor relationships. Contribute to technology projects and ensure continuous service improvement through incident analysis and documentation.

Requirements

Requires experience in corporate desktop support, troubleshooting Windows-based devices, and managing mobile device solutions. Strong customer service skills and familiarity with enterprise applications and asset management are essential.

Skills

Desktop support
Technical support
Hardware troubleshooting
Software troubleshooting
Mobile device management
Asset management
Vendor management
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Inventory management
Technical documentation
Customer service
Communication skills
Problem solving

Benefits

Performance bonus
Pension plan
Paid time off
Vacation
Wellness days
Volunteering days
Flexible benefits
BCAA membership
Member savings

Visa sponsorship

Not detected in the job text

Keywords

Desktop Support
Workplace Technology
Information Systems
Hardware
Software
Mobile Device Management
Windows
Microsoft Office
Outlook
VDI
Amazon WorkSpaces
Asset Management
Vendor Management
Inventory Databases
Root Cause Analysis
Technical Documentation
Knowledge Base
Budgeting
Purchasing
License Compliance
Corporate Environment
Incident Management
Service Requests
Technology Projects
Contract Administration

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