Customer service representative jobs in Brampton, ON and nearby

Customer service representative jobs within 25 km of Brampton, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 221
Employers: 108

Advertised starting pay

Average starting payCAD / hour: $19.19Across 17 listings
Average starting payCAD / year: $53,643Across 14 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 13%29 listings
On-site: 87%192 listings

Employers hiring include LCBO (47), Dollar Tree Stores (18), Farm Boy Inc. (12).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Brampton, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 9 days ago
H
Customer service clerk
HSBC
Brampton, ON
- Full-time
Added 9 days ago
U
Customer Service Representative - Bilingual (French)
Uline
Mississauga, ON
- Full-time
Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a…
Added 9 days ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Full-time
Added 9 days ago
L
Holiday Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 9 days ago
H
Customer Service Representative
Hays
Mississauga, ON
- Contract
Our client is a global leader in transportation, logistics, and supply chain solutions, looking for a Customer Service Rep to join their team. You will support import and customs-related…
Added 10 days ago
FF
Cashier / Customer Service Associate
Fine Food Productions
Mississauga, ON
- Contract
CAKE! WOW! Mini Volcano Cakes is looking for a friendly, responsible, and enthusiastic Cashier / Customer Service Associate to join our new dessert shop in Mississauga!
Added 10 days ago
BW
Customer Service Representative
Bradford White
Halton Hills, ON
- Full-time
The Customer Service Representative role is responsible for providing support to the Sales Team and providing a consistent first point of contact for clients through excellent telephone &…
Added 10 days ago
C
Customer Service Assistant
Co-operators
Mississauga, ON
- Full-time
Added 10 days ago
C
Customer Service Assistant
Co-operators
Mississauga, ON
- Full-time
Added 10 days ago
BT
Customer Service Assistant - Mississauga Office
Bison Transport Inc.
Mississauga, ON
- Full-time
Bison's Customer Service division offers safety, reliability and exceptional customer service ensuring on-time pickup and delivery of shipments.
Added 11 days ago
L
Holiday Customer Service Representative
LCBO
Mississauga, ON
- Part-time
…personality, who are passionate about delivering an extraordinary customer experience, for each of our retail locations throughout the province of Ontario. We are looking for Customer…
Added 11 days ago
L
Customer Service Representative - Order Desk Management
Linde
Brampton, ON
- Full-time
Customer Service Representative - Order Desk Management (full time)
Added 11 days ago
Customer Service Representative - Bilingual in French
Cintas
Toronto, ON
Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include…
Added 11 days ago
FO
Customer Service Representative
FASTSIGNS of West Metro, MN
Vaughan, ON
- Full-time
FASTSIGNS #112001 is hiring for a Customer Service Representative to join our team!
Added 12 days ago
FL
Customer Service Representative
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
Customer Service Representative - 3PL - Mississauga Office
Added 12 days ago
FL
Customer Service Representative
Fuze Logistics Services Inc
Mississauga, ON
- Full-time
We are seeking a Customer Service Representative to join our team in Mississauga!
Added 12 days ago
L
Customer Service Representative (Fixed Term)
LCBO
Mississauga, ON
- Part-time
The LCBO is seeking Holiday Customer Service Representatives who are passionate about delivering exceptional customer experiences in our retail stores across Ontario from November 16 to…
Added 12 days ago
OC
Customer Service Representative
OOCL CANADA INC.
Toronto, ON
- $47,000 to $52,000 CAD / year
Respond to customer inquiries and service exceptions with effective communications with clients, origin offices, ocean carriers, brokers, and other vendors to provide updates and facilitate…
Added 12 days ago
B
Bilingual Customer Service Representative
BD
Mississauga, ON
- Full-time
…pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep…
Added 12 days ago
NM
Bilingual Senior Customer Service Representative
Nissan Motor Corporation
Mississauga, ON
- Full-time
We are currently looking for a Bilingual Senior Customer Service Representative to join our team in Mississauga, ON.
Added 13 days ago
S
Customer Service Agent 2 - Brampton - Part Time - Bilingual
Serco
Brampton, ON
- Part-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 13 days ago
C
Client Service Representative [Hourly]
CIBC
Toronto, ON
- Part-time
Added 13 days ago
D
Customer Service Representative- AML
Dexian
Mississauga, ON
- $25 to $27 CAD / hour
- Contract
Job Title: Banking Customer Service Associate – KYC/AML
Added 13 days ago
Q
Customer Service Representative - NA
Qnity
Mississauga, ON
- Other
Added 13 days ago
IG
Customer Service Representative
Insight Global
Mississauga, ON
- $22 to $26 CAD / hour
- Full-time
The Customer Service Representative serves as the primary point of contact for key account customers and specialty teams. This individual will manage customer inquiries, process and track…

Bilingual Customer Service Representative

Mississauga, ON, Canada
CAN Mississauga - Derry Road West, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum of 2 years of Customer Service experience is an asset.
Posting language: English
Posted: Oct 20, 2026

Original job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.



We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

As the Bilingual Customer Service Representative (CSR), you will act as the primary point of contact for both internal and external customers and will manage the process of high-volume incoming orders via telephone, fax, email and EDI using the ERP system (SAP). You will routinely respond to inquiries from customers via phone or email including but not limited to product availability, order status, pricing, invoices, credits, returns, literature or sample requests, proofs of delivery and current marketing promotions. You will be expected to provide efficient and courteous customer service, positively support your team, and provide backup support and coverage when necessary. The role is hybrid and based in our office located in Mississauga, ON.

Our hybrid model is currently four days in the office (Monday to Thursday) and one day remote from home (Friday). Hours of operation are 8:30am (EST) to 5:30pm (EST), Monday to Friday. Shifts can be 8:30am – 4:30pm, 9:00am-5:00pm or 9:30am-5:30pm, subject to change.

Job Responsibilities:

Respond to customer inquiries within established service levels for all order-related activities (including product information, back orders, stock availability and delivery inquiries).
Process orders throughout the entire order life cycle, maintaining communication with sales, distribution, supply chain planning, inventory control, and accounts receivable to meet customer requirements.
Collect information and initiate product and service complaints in compliance with departmental and Health Canada timelines.
Collaborate with customers to identify and proactively resolve concerns.
Support “one-call resolution” by assessing issues, recommending appropriate solutions, and executing them.
Establish and maintain relationships with key customer accounts.
Provide proactive updates to customers and Territory Managers regarding specific customer issues.
Participate in customer-focused teams and support BD initiatives.
Provide coverage for other team members’ regions to ensure continuity of customer service support as required.
Work with business units and operational functions on special projects, as needed.

Education and Experience required:

University degree or college diploma required.
Fluency in French and English (reading, speaking, and writing).
Minimum of 2 years of Customer Service experience is an asset.
Strong proficiency with Microsoft Office tools (Outlook, Excel, Word, etc.).
Experience with the following is an asset: JD Edwards, SAP, or other ERP systems; Genesys Call Centre Software; Power BI; Salesforce (or other CRM software).

Knowledge and Skills required:

Strong teamwork with excellent interpersonal, written and verbal communication skills.
Strong business acumen and passion towards excellent customer experience both internally and externally.
Ability to multitask and prioritize workload.
Excellent process leadership skills with a passion for continuous improvement.
Demonstrated problem-solving, critical thinking and analytical skills.
Strong documentation skills, attention to detail, well organized and solution oriented.
Works well in a fast paced, dynamic environment and under pressure.
Flexibility and ability to balance multiple priorities and able to work within short timelines.
Collaborates well cross-functionally with other departments.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift

Apply About employer

More about this job

Responsibilities

The Bilingual Customer Service Representative acts as the primary point of contact for internal and external customers, managing high-volume orders via various channels. They are responsible for resolving inquiries, processing the full order life cycle, and collaborating with cross-functional teams to ensure customer satisfaction.

Requirements

Candidates must possess a university degree or college diploma and be fluent in both English and French. A minimum of 2 years of customer service experience and strong proficiency in Microsoft Office and ERP systems are required.

Skills

Customer Service
SAP
Order Processing
Bilingual
Communication
Microsoft Office
Problem-solving
Critical thinking
Analytical skills
Time management
Multitasking
Documentation
Teamwork
ERP systems
CRM software

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
SAP
ERP
Order Management
Bilingual
Microsoft Office
Supply Chain
Logistics
Health Canada
CRM
Genesys
Power BI
Data Entry
Invoicing
Order Processing
Life Sciences
Medical Technology
Analytical Technologies
Inventory Control
Accounts Receivable

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