Find work in Canada.

566,535 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 58 mins ago
Technical Service Representative, ACT (Mississauga, ON)
Getinge
Mississauga, ON
The Technical Service Representative, ACT is responsible for field and depot repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement…
Added 58 mins ago
Technical Service Representative, ACT (Calgary, Alberta)
Getinge
Calgary, AB
The Technical Service Representative, ACT is responsible for field and depot repairs, responding to emergency calls and scheduling preventive maintenance visits to meet service agreement…
Added 1 hour ago
RS
Hiring T4
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
…with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise…
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
Leverage Customer Relationship Management (CRM) tool to maximize sales opportunity, provide up-to-date store/banner/region performance, collect & maintain customer database & notes,…
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
Leverage Customer Relationship Management (CRM) tool to maximize sales opportunity, provide up-to-date store/banner/region performance, collect & maintain customer database & notes,…
Added 1 hour ago
A
Financial Advisor Wealth Advice Centre
ATB
Airdrie, AB · Alexis Whitecourt 232, AB · Andrew, AB · Athabasca, AB · Banff, AB · Barrhead, AB · Beaumont, AB · Beaverlodge, AB · Bonnyville, AB · Bow Island, AB · Boyle, AB · Breton, AB · Brooks, AB · Calgary, AB · Camrose, AB · Canmore, AB · Cardston, AB · Caroline, AB · Carstairs, AB · Castor, AB · Chestermere, AB · Claresholm, AB · Coaldale, AB · Cochrane, AB · Cold Lake, AB · Consort, AB · Coronation, AB · Crossfield, AB · Didsbury, AB · Drayton Valley, AB · Drumheller, AB · Edmonton, AB · Edson, AB · Elk Point, AB · Fairview, AB · Falher, AB · Foremost, AB · Forestburg, AB · Fort Macleod, AB · Fort McMurray, AB · Fort Saskatchewan, AB · Fort Vermilion, AB · Grande Prairie, AB · Granum, AB · Grimshaw, AB · Hanna, AB · High Level, AB · High Prairie, AB · Hinton, AB · Hythe, AB · Innisfail, AB · Jasper, AB · Killam, AB · La Crête, AB · Lac la Biche, AB · Lacombe, AB · Lamont, AB · Leduc, AB · Lethbridge, AB · Linden, AB · Magrath, AB · Manning, AB · Mayerthorpe, AB · Medicine Hat, AB · Milk River, AB · Nanton, AB · Okotoks, AB · Olds, AB · Onoway, AB · Oyen, AB · Peace River, AB · Picture Butte, AB · Pincher Creek, AB · Ponoka, AB · Provost, AB · Raymond, AB · Red Deer, AB · Redwater, AB · Rimbey, AB · Rocky Mountain House, AB · Rycroft, AB · Sherwood Park, AB · Slave Lake, AB · Smoky Lake, AB · Spirit River, AB · Spruce Grove, AB · St. Albert, AB · St. Paul, AB · Stettler, AB · Stony Plain, AB · Strathmore, AB · Sundre, AB · Sylvan Lake, AB · Taber, AB · Thorsby, AB · Three Hills, AB · Tofield, AB · Trochu, AB · Two Hills, AB · Valleyview, AB · Vegreville, AB · Vermilion, AB · Viking, AB · Vulcan, AB · Wainwright, AB · Westlock, AB · Wetaskiwin, AB · Wildwood, AB · AB · Lloydminster, SK · Diamond Valley, AB,CA · Whitecourt, AB,CA
- Full-time
…processes, policies, procedures, and compliance requirements in order to adhere to the compliance code of conduct and respect the ethical values of the financial advisor…
Added 1 hour ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
…challenges, our team provides financial advisory services to lenders, management, boards of directors, regulators, and other key…
Added 1 hour ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Note: The above duties are representative of a typical position and are not to be construed as all inclusive.
Added 1 hour ago
B
Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Guelph, ON · Mississauga, ON
- Full-time
Strong key account management, project management, and critical thinking skills
Added 2 hours ago
GT
Bilingual Customer Care Representative (EN/FR)
Golf Town
Woodbridge, ON
- Full-time
As a Bilingual Customer Care Representative (FR/EN) with Golf Town, you will deliver an exceptional customer experience by providing timely, accurate, and professional support through email…
Added 2 hours ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
Providing teaching and counseling for patients and their families regarding protocols, symptom management, disease preventative measures, and general health management.
Added 2 hours ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…Health). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services.…
Added 2 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
IGM Financial Inc. is a leading wealth and asset management company in Canada, managing approximately $310 billion in assets as of December 31, 2025. It offers financial planning and…
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Oakville, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
MP
Inside Sales Representative
Metal Processing Group, an Affiliate of The Heico Companies
L'Orignal, ON
- Full-time
Forwards trial order information to the Technical Representative and advises customer when material is shipped.
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Hamilton, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Mississauga, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Burlington, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
N
Customer Experience Account Representative
Nutrien
Saskatoon, SK
- Full-time
Partner cross-functionally with Wholesale Sales, Product Management, Credit, and other stakeholders to support account strategy, order execution, and customer satisfaction
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Richmond Hill, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 3 hours ago
FR
Security Floater
FirstService Residential Canada
Oshawa, ON
- Full-time
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 4 hours ago
KD
Territory Sales Representative
Keurig Dr Pepper Canada
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
Leverage Customer Relationship Management (CRM) tool to maximize sales opportunity, provide up-to-date store/banner/region performance, collect & maintain customer database & notes,…
Added 4 hours ago
N
Customer Experience Account Representative
Nutrien
Calgary, AB
- Full-time
Partner cross-functionally with Wholesale Sales, Product Management, Credit, and other stakeholders to support account strategy, order execution, and customer satisfaction
Added 4 hours ago
WP
Associate Customer Service- Contract
Westlake Pipe & Fittings
Woodbridge, ON
- Full-time
Maintains daily contact with Sales Representative regarding pricing inquires, discrepancies on customer’s purchase orders and updates on customer order status

Bilingual Customer Service Representative

Mississauga, ON, Canada
Oakville, ON, Canada
CAN ON - Oakville, Canada

$60,000 to $110,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $110,000 CAD / year
Job type: Full-time
Experience: Minimum of 2 years of Customer Service experience is an asset.
Posting language: English
Posted: Nov 2, 2026

Original job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

As the Bilingual Customer Service Representative (CSR), you will act as the primary point of contact for both internal and external customers and will manage the process of high-volume incoming orders via telephone, fax, email and EDI using the ERP system (SAP or JDE or MS Great Plains). You will routinely respond to inquiries from customers via phone or email including but not limited to product availability, order status, pricing, invoices, credits, returns, literature or sample requests, proofs of delivery and current marketing promotions. You will be expected to provide efficient and courteous customer service, positively support your team, and provide backup support and coverage when necessary. The role is hybrid and based in our office located in Mississauga, ON. Our hybrid model is currently four days in the office (Monday to Thursday) and one day remote from home (Friday). Hours of operation are 8:30am (EST) to 5:30pm (EST), Monday to Friday. Shifts can be 8:30am – 4:30pm, 9:00am-5:00pm or 9:30am-5:30pm, subject to change.

Key responsibilities will include

Respond to customer inquiries within established service levels for all order-related activities (including product information, back orders, stock availability and delivery inquiries).
Process orders throughout the entire order life cycle, maintaining communication with sales, distribution, supply chain planning, inventory control, and accounts receivable to meet customer requirements.
Collect information and initiate product and service complaints in compliance with departmental and Health Canada timelines.
Collaborate with customers to identify and proactively resolve concerns.
Support “one-call resolution” by assessing issues, recommending appropriate solutions, and executing them.
Establish and maintain relationships with key customer accounts.
Provide proactive updates to customers and Territory Managers regarding specific customer issues.
Participate in customer-focused teams and support BD initiatives.
Provide coverage for other team members’ regions to ensure continuity of customer service support as required.
Work with business units and operational functions on special projects, as needed.

To be successful in this role, you require

Strong teamwork with excellent interpersonal, written and verbal communication skills.
Strong business acumen and passion towards excellent customer experience both internally and externally.
Ability to multitask and prioritize workload.
Excellent process leadership skills with a passion for continuous improvement.
Demonstrated problem-solving, critical thinking and analytical skills.
Strong documentation skills, attention to detail, well organized and solution oriented.
Works well in a fast paced, dynamic environment and under pressure.
Flexibility and ability to balance multiple priorities and able to work within short timelines.
Collaborates well cross-functionally with other departments.

Education and experience

University degree or college diploma required.
Bilingual and fluent in French and English (reading, speaking, and writing).
Minimum of 2 years of Customer Service experience is an asset.
Strong proficiency with Microsoft Office tools (Outlook, Excel, Word, etc.).
Experience with the following is an asset: JD Edwards, SAP, or other ERP systems; Genesys Call Centre Software; Power BI; Salesforce (or other CRM software).

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Your Career at BD”.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors that contribute to the range displayed. The range displayed is comprised of wages, which includes base salary and commission, as well as certain components of our bonus programs. The salary offered to a successful candidate may vary based on a variety of factors including relevant experience, education, skills, qualifications, and work location.

Salary Range Information: $60000 - $110000 CAD Annual

This job posting is for an existing vacancy

As part of our recruitment process, we may, in certain circumstances, use technologies such as artificial intelligence or machine learning to screen, assess, or select applicants. These technologies will only be used in accordance with applicable laws and regulations.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

CAN ON - Oakville

Additional Locations

Work Shift

Apply About employer

More about this job

Responsibilities

The Bilingual Customer Service Representative acts as the primary point of contact for customers, managing high-volume incoming orders and responding to inquiries regarding product availability, pricing, and order status. They collaborate cross-functionally with sales, distribution, and supply chain teams to ensure efficient order life cycle management and resolution of customer concerns.

Requirements

Candidates must possess a university degree or college diploma and be fluent in both French and English. A minimum of 2 years of customer service experience and proficiency in Microsoft Office and ERP systems like SAP or JD Edwards are required.

Skills

Customer service
Bilingual
Order processing
SAP
JD Edwards
Microsoft Office
Communication skills
Problem-solving
Critical thinking
Analytical skills
Multitasking
Attention to detail
Teamwork
CRM software
Data entry

Benefits

Total Rewards program
Compensation and benefits programs
Performance-based culture

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
SAP
JD Edwards
ERP
Microsoft Office
Order Management
Supply Chain
Healthcare
MedTech
CRM
Salesforce
Genesys
Power BI
Health Canada
Invoicing
Logistics
Inventory Control
Communication
Problem Solving
Analytical Skills
Hybrid Work
Data Entry
Order Processing
Customer Experience

Report this job