Find work in Canada.

563,290 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
M
Satellite Electrical Propulsion Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…and more than 450 missions, MDA Space is a global leader in communications satellites, Earth and space observation, and space exploration and infrastructure. The global MDA Space team of…
Added 5 mins ago
M
Satellite Command & Data‑Handling (C&DH) System Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a Satellite C&DH System Engineer to support and/or design, integrate, verify, and support the on‑board command, control and data management functions for current and…
Added 5 mins ago
M
Satellite Bus Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is looking for a Satellite Bus System Engineer (Grade 32) to support the definition, design, integration, verification and on‑orbit activities of the platform subsystems (structure,…
Added 5 mins ago
M
Satellite Design System Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a junior Satellite Design System Engineer for design, integration, verification, and operational support for current and next‑generation remote sensing and communications…
Added 5 mins ago
M
Satellite TT&C/PDT Systems Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
MDA is seeking a System Engineer to perform design, integration, verification, and operational support of TT&C/PDT subsystems for current and next‑generation remote sensing and…
Added 5 mins ago
F
Events Manager
Fasken
AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Calgary, AB
- Full-time
Reporting to the Senior Director, Communications, the Events Manager is accountable for the design, development and delivery of Fasken’s Firmwide events strategy and its internal events…
Added 5 mins ago
HS
Nurse - Temporary Casual 6 months
Hopewell Support Services
Ariss, ON
- Part-time
We invest in our people and support their growth. We reward hard work and cultivate an environment where you can thrive. Here are some of the benefits you can expect as part of our team:
Added 5 mins ago
HS
Nurse - Temporary Part Time
Hopewell Support Services
Ariss, ON
- Part-time
We invest in our people and support their growth. We reward hard work and cultivate an environment where you can thrive. Here are some of the benefits you can expect as part of our team:
Added 5 mins ago
UH
Project Analyst - Change Management
University Health Network
Toronto, ON
- Contract
…Manager, the incumbent works closely with change management, communications, engagement, training, and operational teams to support stakeholder readiness, adoption, and implementation…
Added 5 mins ago
R
Relationship Manager Commercial Accounts
RBC
Laval, QC
- Full-time
…advice and manage a portfolio of Commercial clients you will support as they manage and grow their enterprises. As a Relationship Manager, you will deliver top-tier financial advice, while…
Added 5 mins ago
R
Relationship Manager, Commercial Financial Services - Agriculture
RBC
Mississippi Mills, ON
- Full-time
Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )
Added 5 mins ago
Gestionnaire senior de l'engagement | Sr Engagement Manager, Services professionnels du secteur public | Public Sector Professional Services
Amazon
Montreal, QC
You will be collaborating with many stakeholder groups to support requirements gathering and scope definition. You will be working on an ongoing basis to proactively implement best…
Added 20 mins ago
Administrative Assistant
Covenant Care + Covenant Living
Calgary, AB
…and backgrounds. We are committed to innovative approaches to support seniors in a caring community where they can…
Added 20 mins ago
SL
Manager, Supplier Strategy & Integration
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 20 mins ago
C
Part-Time Sales Associate - Famous Footwear CAN
Caleres
Mississauga, ON
- Part-time
…counts! As a ‘goal-getter’, you deliver clear, concise and timely communications to the entire store team and employ active listening to ensure understanding among…
Added 20 mins ago
MD, Medical Strategy & Scientific Affairs
BGBx
ON
Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle.…
Added 20 mins ago
MH
Occupational Therapist - Toronto
Monarch House
Toronto, ON
- Full-time
Comfortable with community work and working independently with support from a regional OT team
Added 20 mins ago
B
AI Enablement Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
…opportunities. The role partners with teams across Marketing, Communications & Social Impact to develop opportunities into decision-ready use cases and recommends which are ready for…
Added 20 mins ago
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
…and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their…
Added 20 mins ago
B
ANALYST, VENTURE CAPITAL, ASSET MANAGEMENT – BDC Capital
BDC
Montreal, QC
- Full-time
As an integral part of the deal team, you will support the team lead in:
Added 20 mins ago
PI
Courier Utility 080
Purolator Inc.
Regina, SK
- Full-time
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement…
Added 20 mins ago
B
Project Manager/Leader – Senior (Audio-Visual/Videoconferencing technology exp)
Bevertec
Toronto, ON
- $100 to $105 CAD / hour
- Contract
Knowledge of best practices for audio-visual, communications and IT deployment
Added 20 mins ago
TI
Claims Assistant
Temple Insurance Company
Toronto, ON
- Full-time
…responsible for responsible for providing strong administrative support to the Temple Claims…
Added 20 mins ago
GR
Cyber Security Specialist - L3
Global Relay
Vancouver, BC
- Full-time
…and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their…
Added 20 mins ago
AI
President ALEBEX AI and Alexander Innovation Centre
Alexander Innovation Centre
Vancouver, BC
- Full-time
…commitments with technical feasibility and delivery capacity, and support responsible AI adoption with credible, evidence-based…

Bilingual Service Operations Process Coordinator

Mississauga, ON, Canada
CAN Mississauga - Derry Road West, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

As a result of the combination of the BD Biosciences and Diagnostic Solutions business with Waters Corporation (NYSE: WAT), by applying to this role, you will be applying for a position with Waters. Waters is a global leader in life sciences, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, Waters’ innovative portfolio harnesses deep scientific expertise across biology, chemistry, and physics. Waters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Through a shared culture of relentless innovation, Waters’ passionate team of approximately 16,000 colleagues partner with customers to turn scientific challenges into breakthroughs that improve lives worldwide.



We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

The Bilingual Service Operations Process Coordinator supports day-to-day Service Operations for the Advanced Diagnostics & Biosciences business in Canada, with a primary focus on ServiceMax. The incumbent maintains accurate service records, supports work order and service agreement workflows, assists users, and coordinates system issue resolution, testing, reporting, and process documentation. Working within established procedures and under the direction of Service Operations management, the coordinator supports consistent service execution and a high-quality customer experience, escalating complex issues and approval decisions to the appropriate owners.

Job Responsibilities:

Provide first-line ServiceMax user support, answer routine workflow questions, document issues, and escalate technical or configuration requests to the appropriate system support team.
Coordinate ServiceMax work order workflows, monitor record completeness and status, and follow up with service teams on missing information or outstanding actions in accordance with established procedures.
Identify recurring ServiceMax workflow issues and data gaps, recommend practical improvements, and support approved changes under the direction of the process owner.
Maintain ServiceMax work instructions, SOPs, and reference materials to reflect approved workflows and support consistent day-to-day execution.
Support ServiceMax releases and enhancements by executing assigned user acceptance testing (UAT), documenting results and defects, tracking follow-up actions, and assisting with end-user communications; coordinate SAP and CRM dependencies with system owners.
Review ServiceMax service activity and installation records for completeness to support timely billing, inventory reconciliation, and installation revenue recognition; refer discrepancies and financial decisions to the responsible teams.
Maintain accurate installed equipment and service agreement records in ServiceMax within assigned access permissions; reconcile service agreement information with SAP and coordinate correction of discrepancies.
Prepare routine ServiceMax reports and monthly Service Plan Attach Metrics, validate data accuracy, and highlight exceptions or trends for review by Service Operations management.
Support approved labour, travel, and spare parts pricing updates in applicable service systems, verify record accuracy, and escalate pricing exceptions for approval.
Maintain ServiceMax training materials and provide routine user guidance, onboarding support, and refresher training on established workflows.

Support field service audits by retrieving ServiceMax records, checking required documentation, and tracking assigned corrective actions in accordance with established requirements.

Education and Experience required:

College Diploma or University Degree

2-5 years of professional experience in service operations, service coordination, or business system support, including hands-on experience using ServiceMax (or similar ERP) to maintain service records, support workflows, and assist users.

Knowledge and Skills required:

Bilingual fluency in English and French (read, speak, write) required to communicate with colleagues and customers.
Working proficiency in ServiceMax (or similar ERP), including work orders, installed equipment records, service agreements, data quality checks, and routine reporting; ability to use Microsoft Office and work with SAP service data.
Ability to troubleshoot routine user and data issues, document and escalate problems clearly, follow test scripts, maintain work instructions, and identify practical process improvements. Strong attention to detail, organization, and communication skills.
Strong proficiency and knowledge of Microsoft Office applications (Word, PowerPoint, OneNote, Outlook). Advanced proficiency with Excel (pivot tables, VLOOKUP, sumif, etc.).

Preferred qualifications:

Experience supporting ServiceMax UAT, user training, service agreement reconciliation between ServiceMax and SAP, and CRM workflows.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift

Apply About employer

More about this job

Responsibilities

The coordinator manages day-to-day service operations, including maintaining accurate service records and supporting work order workflows in ServiceMax. They also assist users with system issues, perform user acceptance testing, and prepare routine service metrics reports.

Requirements

Candidates must possess a college diploma or university degree and 2-5 years of experience in service operations or business system support. Bilingual fluency in English and French is required, along with proficiency in ServiceMax or similar ERP systems and advanced Excel skills.

Skills

ServiceMax
SAP
Bilingual
French
English
Data analysis
Process documentation
User support
Work order management
Microsoft Office
Excel
Pivot tables
VLOOKUP
Reporting
Service operations

Visa sponsorship

Not detected in the job text

Keywords

ServiceMax
SAP
Service Operations
Bilingual
French
English
Work Orders
Service Agreements
Data Quality
User Acceptance Testing
UAT
Reporting
Microsoft Office
Excel
Pivot Tables
VLOOKUP
Process Documentation
SOP
Inventory Reconciliation
Revenue Recognition
Customer Experience
Life Sciences
MedTech
Analytical Technologies
Diagnostics

Report this job