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MDS Associate Territory Manager -British Columbia

Vancouver, BC, Canada
Mississauga, ON, Canada
CAN Mississauga - Derry Road West, Canada

$60,000 to $110,000 CAD / year · Full-time

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Job details

Pay: $60,000 to $110,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

Reporting to the National Sales Manager, the Associate Territory Manager, Medication Delivery Solutions (MDS)- British Columbia is a hybrid sales and territory support role responsible for driving growth and customer engagement across British Columbia, while supporting other Canadian provinces as required. Working closely with Territory Managers, Clinical Specialists, Marketing, and Operations, the Associate Territory Manager helps execute territory business plans, deliver exceptional customer experiences, and achieve commercial objectives.

In addition to providing territory sales support and serving as a primary point of contact for day-to-day customer inquiries, this role carries direct selling responsibility for three MDS product portfolios: Hypodermics, Gravity Syringe Disposables, and Port Access Needles. The successful candidate will build and maintain strong relationships with key decision-makers and influencers, identify growth opportunities, drive portfolio sales performance, and support business retention across the assigned territory. Must be located in Vancouver or surrounding areas, British Columbia

Job Responsibilities:

Support customers with (but not limited to) inventory updates, backorder management, allocations, drop shipments, substitutions, product cross-referencing and rush shipments
Establish, develop and maintain strong relationships with key contacts within hospitals and local distributors within the territory
On-site conversion support when required
Sample order coordination
Processing of customer quotes
Support for regional conference planning, as required
Processing and dissemination of Notices of Conversion for supported territory
Management of BIC (BD In Service Consultant) travel and lodging including processing of payments
Perform post conversion audits in assigned territory
Overall customer front line support for assigned territory
Participation in RFP execution of the pre-during and post phases
Ensure retention and drive growth across 3 assigned product portfolios (Hypo, GSD and Port Access) within the territory by executing on the strategy and establishing strong customer relationships with key stakeholders including clinical and procurement.
With a thorough understanding of the customer and the portfolios, represent value propositions to customer base within the territory
Uncover and share competitive intel and market insights
Adhere to all company policy and procedures. All other duties as required.

Education and Experience:

2 years experience in a customer service, sales support, customer facing role; healthcare industry experience strongly preferred
University or college degree.
Must possess and maintain a valid driver's license and a past clean driving record for a minimum of 3 years, as well as meet BD's auto safety standards.

Knowledge and Skills:

Ability to travel 20% of the time, including overnight travel.
Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
Strong knowledge of Microsoft Office software including Excel, Word, PowerPoint, Outlook
Ability to prioritize and multi-task to get things done quickly • Strong organizational and interpersonal skills with a creative mindset.
Excellent verbal and written communication and presentation skills required in a variety of presentation settings: one-on-one, small and large groups, with peers, and with senior leadership.
Ability to identify issues and develop effective solutions.
Efficiently manages time and prioritizes tasks.
Analyzes data to make informed decisions and strategies.
Flexibility to adapt to changing market conditions and client needs.
Takes initiative, perseveres even in the face of obstacles and demonstrated passion for what they do.
Proven problem-solving skills. Uses logic and methods to solve difficult problems with effective solutions.
Maintains working knowledge of BD MDS products, competitive devices and application of products
Effectively builds strong relationships with internal an external customers to develop loyalty, drive growth and demonstrate sales effectiveness
Must be able to travel to the US for training and meetings

Preferred qualifications

Proficiency with SAP and/or JDE is an asset.
Adept with CRMs, specifically Salesforce.com, preferred.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under "Your Career at BD”.

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors that contribute to the range displayed. The range displayed is comprised of wages, which includes base salary and commission, as well as certain components of our bonus programs. The salary offered to a successful candidate may vary based on a variety of factors including relevant experience, education, skills, qualifications, and work location.

Salary Range Information: $60000-$110000 CAD annual

This job posting is for an existing vacancy

As part of our recruitment process, we may, in certain circumstances, use technologies such as artificial intelligence or machine learning to screen, assess, or select applicants. These technologies will only be used in accordance with applicable laws and regulations.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

Primary Work Location

CAN Mississauga - Derry Road West

Additional Locations

Work Shift

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More about this job

Responsibilities

The Associate Territory Manager is responsible for driving growth and customer engagement across British Columbia by executing territory business plans and supporting product portfolios. This role involves providing front-line customer support, managing inventory, and building strong relationships with key stakeholders in hospitals and local distributors.

Requirements

Candidates must have at least 2 years of experience in a customer-facing or sales support role, preferably within the healthcare industry. A university or college degree is required, along with a valid driver's license and a clean driving record for at least 3 years.

Skills

Sales
Customer service
Territory management
Relationship building
Communication
Problem-solving
Microsoft Office
Data analysis
Time management
Presentation skills
Strategic planning
Market intelligence
Inventory management
Sales support
CRM
Salesforce

Benefits

Total Rewards program
Compensation and benefits programs
Performance-based culture

Visa sponsorship

Not detected in the job text

Keywords

Medical technology
Medication delivery solutions
Sales
Territory management
Customer engagement
Healthcare
Inventory management
Sales support
Relationship management
Microsoft Office
Excel
Word
PowerPoint
Outlook
SAP
JDE
Salesforce
CRM
Market intelligence
RFP execution
Clinical support
Procurement
Business retention
Strategic planning
Data analysis

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