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Added 9 days ago
Client Service Coordinator (Licensed Practical Nurse)
Shannex Incorporated
Halifax, NS
Temporary
We are searching for a Client Service Coordinator (Licensed Practical Nurse) to join our Caritas Residence team based in Halifax, Nova Scotia.
Added 2 days ago
Client Care Coordinator - Service
Motion LP
Toronto, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Added 2 days ago
Client Service Coordinator
Bayshore
Markham, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 2 days ago
Client Service Coordinator
Bayshore
Sudbury, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 3 days ago
Client Service Coordinator
Bayshore
Timmins, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 28 days ago
Client Service Coordinator Part Time UBC
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
Part-time
Think you have what it takes to be one of our Client Service Coordinators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Added 4 days ago
After Hours Client Service Coordinator
Bayshore
Fredericton, NB
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 5 days ago
Full-Time, Client Service Coordinator
Bayshore HealthCare
Ottawa, ON
Full-time
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 5 days ago
Client Service Coordinator (Healthcare)
Careica Health
Red Deer, AB
Full-time
…real-time, all while maintaining a warm, reassuring smile for the client standing right in front of them. We call them “Client Service…
Added 6 days ago
Client Service Coordinator On Call
Bayshore
ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 6 days ago
Client Service Coordinator
Bayshore
Kitchener, ON
The Client Service Coordinator pre-screens all incoming orders, performs data entry of various types of orders and handles inbound customer service inquiries. The Client Service Coordinator…
Added 15 days ago
Client Service Coordinator
HairClub
Ottawa, ON
Full-time
Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
Added 15 days ago
Client Service Coordinator
HairClub
Ottawa, ON
Full-time
Accurately enters all client transactions by selecting the correct performers, service/product codes, and tenders
Added 16 days ago
Client Service Coordinator
Bayshore
Moncton, NB
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 18 days ago
Client Service Coordinator
Bayshore
Edmonton, AB
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 23 days ago
Client Service Coordinator
NVA Canada
Toronto, ON
Full-time
Are you a driven Client Service Representative looking for more than just a front-desk job? At McGilvray Veterinary Hospital, we’re more than a veterinary practice; we’re a veterinary…
Added 19 days ago
Client Care Coordinator - Service
Motion LP
Calgary, AB
Full-time
Consider joining us as a Client Care Coordinator if:
Added 19 days ago
Client Service Coordinator
Bayshore
Markham, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 25 days ago
Client Service Coordinator
BDA, LLC
Waterloo, ON
Full-time
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This…
Added 27 days ago
Client Service Coordinator Part Time UBC
canteen
Vancouver, BC
Part-time
Think you have what it takes to be one of our Client Service Coordinators? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
Added 23 days ago
Part-Time Client Service Coordinator (CSC)
Bayshore
Sarnia, ON
Part-time
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator and be the vital link between patients, families, and healthcare…
Added 25 days ago
Client Service Coordinator
BDA
Waterloo, ON
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This…
Added 26 days ago
Client Care Coordinator - Service
Motion LP
Whitby, ON
Full-time
Consider joining us as a Client Care Coordinator if:
Added 1 month ago
Client Service Coordinator/ Front Desk
Blo Lakeshore Village/Mississauga
Mississauga, ON
Part-time
We are looking for a friendly, professional, and organized Front Desk Receptionist & Client Service Coordinator to create a welcoming experience for every guest at BLO Blow Dry Bar. This…
Added 1 month ago
Client Service Coordinator
Bayshore
Halifax, NS
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…

BDA, LLC

Client Service Coordinator

Waterloo, ON, Canada

Pay: We are pleased to share the base salary range for this position is $71,500 to $73,000.
Job type: Full-time
Apply by: Sep 24, 2026
Experience: 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
Posting language: English
Posted: Aug 25, 2026

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Original job description

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.

CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA’s global operations.

This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization.

LOCATION:

Candidates are required to live within a commutable distance of our Waterloo, Ontario office.
The role offers a flexible onsite schedule of 4 days per week in office, with one day from home.

EXPERIENCE REQUIREMENTS

2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
Experience in customer service, vendor negotiation, or procurement is a plus.
Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
Strong analytical and organizational skills with high attention to detail.
Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
Proficient in creating reports and presentations.
Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
Bachelor’s degree in business, Marketing, or a related field preferred but not required.

DUTIES & RESPONSIBILITIES

Account & Client Support

Collaborate with global Account Managers to source, price, and present merchandise options to clients across different regions.
Research and recommend customized branded merchandise solutions aligned with brand strategy and client objectives.
Prepare and manage sales proposals, quotations, and cost analysis reports.

Order Management & Coordination

Process and track global orders from initial request to final delivery, ensuring all details are accurate.
Liaise with regional and international vendors to negotiate pricing, timelines, and product quality.
Monitor and follow up on shipments, proactively addressing potential delays and logistical challenges.

Reporting & Data Management

Maintain order status reports, sales records, and inventory tracking for multiple markets.
Use Excel (Pivot Tables, VLOOKUP, etc.) to analyze order trends, profitability, and operational efficiency.
Provide regular updates to Account Managers and leadership on order progress, challenges, and client feedback.

Collaboration & Problem-Solving

Work with cross-functional teams, including sales, production, creative services, finance, and warehouse operations, to ensure seamless execution.
Identify potential risks and proactively troubleshoot order fulfillment, vendor management, and client satisfaction issues.
Adapt to changing priorities and market demands while maintaining high service standards across multiple global accounts.

We are pleased to share the base salary range for this position is $71,500 to $73,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. . Certain revenue-generating positions may be eligible for incentive compensation.

BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise. BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Connect With Us! Not ready to apply? Connect with us for general consideration.For more information:www.bdainc.com For information about BDA's privacy policy for job applicants click here.Must be 18 years or older to apply.

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More about this job

Responsibilities

Support global Account Managers by coordinating branded merchandise programs, including sourcing, quoting, and order tracking. Collaborate with vendors and internal teams to ensure seamless execution and high service levels for international clients.

Requirements

Requires 2+ years of experience in sales coordination, account management, or purchasing, preferably within BPO, e-commerce, or retail. Proficiency in Microsoft Suite and CRM tools like Salesforce is highly preferred, along with strong organizational skills.

Skills

Account Coordination
Product Sourcing
Vendor Negotiation
Order Processing
Sales Support
Procurement
Project Management
Data Analysis
Microsoft Excel
Salesforce
Oracle EBS
Smartsheet
Canva
Communication
Organization
Reporting

Visa sponsorship

Not detected in the job text

Keywords

Branded Merchandise
Promotional Products
Supply Chain Management
BPO
E-commerce
Retail
Microsoft Excel
Pivot Tables
VLOOKUP
Salesforce
Oracle EBS
Smartsheet
Canva
Account Management
Procurement
Vendor Management
Logistics
Cost Analysis
Sales Proposals
International Business

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