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Added 1 day ago
Compliance Coordinator
IG Wealth Management
Quebec, QC
Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 day ago
Compliance Coordinator
IG Wealth Management
MB · Manitoba, Canada
Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 day ago
Coordinator
enCompass Community Safety Agency Society
Edmonton, AB
$58,366.44 to $67,917.31 CAD / year
Full-time
The Coordinator will oversee the evening operations of 101st Apartments, including client care, case management, and staff supervision. They will assist the team in the onsite delivery of…
Added 2 days ago
Business Development Manager
Manulife
Vancouver, BC
Full-time
…territory team that includes an External Wholesaler and Territory Coordinator, you will be accountable for expanding advisor engagement, increasing sales, and growing market share within…
Added 2 days ago
Client Services Coordinator (CSC) Ottawa
Carefor Health & Community Services
Ottawa, ON
Full-time
The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s…
Added 4 days ago
Daily Living Assistant
Shannex Incorporated
Dartmouth, NS
Temporary
Communicates with the CSC if there is a noted change in the health status of the client e.g. decreases in appetite, increase in confusion, physical weakness, etc.
Added 4 days ago
Employment Coordinator
Native Counselling Services of Alberta
Edmonton, AB
$52,000 to $54,000 CAD / year
Full-time
Native Counselling Services of Alberta (NCSA) is committed to providing culturally relevant and holistic support services for/in our Indigenous Healing Lodge, supporting residents and…
Added 4 days ago
Coordonateur(trice) Support Client Bilingue / Bilingual Customer Support Coordinator
Chemtrade
Montreal, QC · Anjou, QC
Other
The Customer Support Coordinator (CSC) is the primary point of contact for customers, managing all customer service activities. This role serves as the liaison between customers and…
Added 5 days ago
Daily Living Assistant
Shannex Incorporated
Halifax, NS
Temporary
Communicates with the CSC if there is a noted change in the health status of the client e.g. decreases in appetite, increase in confusion, physical weakness, etc.
Added 3 months ago
District Sales Associate
Mackenzie Financial Corporation
Calgary, AB
Other
Successful completion of a financial services industry program course (i.e. CSC, IFIC, CFA, CFP, CIM, etc) would be an asset but not required.
Added 3 months ago
District Sales Associate
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
Successful completion of a financial services industry program course (i.e. CSC, IFIC, CFA, CFP, CIM, etc) would be an asset but not required
Added 3 months ago
District Sales Associate
Mackenzie Financial Corporation
Vancouver, BC
Other
Successful completion of a financial services industry program course (i.e. CSC, IFIC, CFA, CFP, CIM, etc) would be an asset but not required.
Added 10 days ago
Business Development Manager
Manulife
Toronto, ON
Full-time
As an active participant in a dynamic team consisting of an External Wholesaler and Territory Coordinator, your main objective will be to drive sales growth and effectively maintain…
Added 10 days ago
Research Coordinator - Global Markets
BMO Capital Markets
Toronto, ON
Full-time
3-5 years of experience in an administrative, operational, client-service or professional support function. Experience within Financial Services or Capital Markets is an asset.
Added 10 days ago
Research Coordinator - Global Markets
BMO
Toronto, ON · FCP
Full-time
3-5 years of experience in an administrative, operational, client-service or professional support function. Experience within Financial Services or Capital Markets is an asset.
Added 10 days ago
Inside Sales Associate
National Bank of Canada
Montreal, QC
Full-time
…Regional Directors, Business Development Associates, and a Sales Coordinator. You will report to the Senior Director, Internal Sales. Our team stands out through its collaborative approach,…
Added 12 days ago
Travailleuse sociale auprès des victimes/survivants(es) de la traite de la personne
Centre de santé communautaire Hamilton/Niagara
Hamilton, ON
Contract
Sous l’autorité de la Directrice des Services spécialisés et la Coordonnatrice de l’Équipe contre la violence faite aux femme (CVFF) et en tant que membre de l’équipe multidisciplinaire du…
Added 25 days ago
Onboarding Support Coordinator
Richardson Wealth Ltd
Toronto, ON
The Onboarding Support Coordinator is a high energy and adaptable role responsible for the planning and execution of onboarding new high net worth Investment Advisor Teams on a national…
Added 2 months ago
CSC-Client Services Coordinator
Lifemark Health Group
Victoria, BC
$23 to $24 CAD / hour
Full-time
As a Client Services Coordinator you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You…
Added 1 month ago
Part-Time Client Service Coordinator (CSC)
Bayshore
Sarnia, ON
Part-time
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Service Coordinator and be the vital link between patients, families, and healthcare…
Added 1 month ago
Client Service Coordinator
BDA
Waterloo, ON
The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This…
Added 1 month ago
Technical Support Coordinator
CSC
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
Full-time
As a Technical Product Support Coordinator, you will be part of our Digital Brand Services business area and responsible for providing employee and customer support for our internal…
Added 2 months ago
Client Services Coordinator
Avison Young | Canada
Mississauga, Ontario
Full-time
…estate administrative support in a fast-paced environment. As a Client Services Coordinator (“CSC”), you will provide sales, marketing, and research support along with general office…
Added 2 months ago
Program Coordinator, Youth Eco Alliance
DIVERSEcity Community Resources Society
Surrey, British Columbia
Full-time
Job Title: Program Coordinator, Youth Eco Alliance
Added 18 days ago
Client Services Coordinator (CSC) Ottawa - Part-Time 0.2
Carefor Health & Community Services
Ottawa, ON
Part-time
The Client Services Coordinator works as part of a team to implement Carefor’s approved or prescribed processes to ensure every client visit is properly scheduled, every service provider’s…

BDA

Client Service Coordinator

Waterloo, ON, Canada

Pay: We are pleased to share the base salary range for this position is $71,500 to $73,000.
Experience: 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
Posting language: English
Posted: Aug 25, 2026

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Original job description

Most companies claim to have the best people. We say to them, "Keep dreaming." Our people are second to none. They set us apart with their entrepreneurial spirit and ambition. They come to us from the likes of Amazon, Microsoft, Nordstrom, Starbucks and the sports world, bringing energy, bold ideas and a willingness to dive into the unfamiliar. It's our people that make BDA the top global Merchandise Agency to work for.

The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.

CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA’s global operations.

This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization.

LOCATION:

Candidates are required to live within a commutable distance of our Waterloo, Ontario office.
The role offers a flexible onsite schedule of 4 days per week in office, with one day from home.

EXPERIENCE REQUIREMENTS

2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
Experience in customer service, vendor negotiation, or procurement is a plus.
Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
Strong analytical and organizational skills with high attention to detail.
Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
Proficient in creating reports and presentations.
Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
Bachelor’s degree in business, Marketing, or a related field preferred but not required.

DUTIES & RESPONSIBILITIES

Account & Client Support

Collaborate with global Account Managers to source, price, and present merchandise options to clients across different regions.
Research and recommend customized branded merchandise solutions aligned with brand strategy and client objectives.
Prepare and manage sales proposals, quotations, and cost analysis reports.

Order Management & Coordination

Process and track global orders from initial request to final delivery, ensuring all details are accurate.
Liaise with regional and international vendors to negotiate pricing, timelines, and product quality.
Monitor and follow up on shipments, proactively addressing potential delays and logistical challenges.

Reporting & Data Management

Maintain order status reports, sales records, and inventory tracking for multiple markets.
Use Excel (Pivot Tables, VLOOKUP, etc.) to analyze order trends, profitability, and operational efficiency.
Provide regular updates to Account Managers and leadership on order progress, challenges, and client feedback.

Collaboration & Problem-Solving

Work with cross-functional teams, including sales, production, creative services, finance, and warehouse operations, to ensure seamless execution.
Identify potential risks and proactively troubleshoot order fulfillment, vendor management, and client satisfaction issues.
Adapt to changing priorities and market demands while maintaining high service standards across multiple global accounts.

We are pleased to share the base salary range for this position is $71,500 to $73,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. . Certain revenue-generating positions may be eligible for incentive compensation.

BDA is more than a workplace - it’s a family. For more than four decades we’ve promoted a vibrant and welcoming culture that not only accepts but demands you to be different. The quirky, the bold, the creative and the unique make up the foundation of a company that the most iconic brands in the world look to help tell their story through the power of merchandise.

BDA Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.

Connect With Us! Not ready to apply? Connect with us for general consideration.

For more information:

www.bdainc.com

For information about BDA's privacy policy for job applicants click here.

Must be 18 years or older to apply.

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More about this job

Responsibilities

The Client Service Coordinator supports global Account Managers by managing product sourcing, order processing, and delivery tracking for international clients. They also collaborate with cross-functional teams to ensure seamless execution of branded merchandise programs and maintain high service levels.

Requirements

Candidates should have 2+ years of experience in sales coordination, account management, or purchasing within relevant industries. Strong organizational, analytical, and communication skills are required, along with proficiency in tools like Microsoft Suite, Salesforce, and Oracle EBS.

Skills

Sales coordination
Account management
Procurement
Vendor negotiation
Project management
Order processing
Data analysis
Microsoft Excel
Salesforce
Oracle EBS
Smartsheet
Canva
Communication
Reporting
Supply chain management
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Client Service Coordinator
Merchandise Agency
Account Management
Sales Support
Procurement
Vendor Management
Supply Chain
Branded Merchandise
Promotional Products
Order Fulfillment
Logistics
Microsoft Excel
Pivot Tables
VLOOKUP
Salesforce
Oracle EBS
Smartsheet
Canva
Project Management
Reporting
Cost Analysis
Brand Strategy
BPO
E-commerce
Retail
Merchandising

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