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Added 9 mins ago
Intermediate Cyber Security Analyst
JSI
Ottawa, ON
Full-time
As a Cyber Security Analyst, you will provide frontline monitoring, triage, and escalation support for JSI's cyber security program. This is an early-career individual contributor role with…
Added 9 mins ago
Analyst, Loans Accounting and Controls - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
Reporting to the Associate Director, Loans Accounting and Controls, the Analyst will work with a team of individuals who are responsible for supporting the accounting, valuation and…
Added 9 mins ago
Analyst, Loans Accounting and Controls - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
Reporting to the Associate Director, Loans Accounting and Controls, the Analyst will work with a team of individuals who are responsible for supporting the accounting, valuation and…
Added 53 mins ago
Director, Innovation & Operations
Toronto Region Immigrant Employment Council (TRIEC)
Toronto, ON
Full-time
The Director of Innovation & Operations blends two core functions: keeping the organization running smoothly (operations) and pushing it forward (innovation). The Director is responsible…
Added 54 mins ago
Research Analyst - Slaight Centre Research
CAMH
Toronto, ON
We are seeking a full-time, contract, (one (1) year) Research Analyst who supports clinical, preclinical, and patient-oriented research activities through data collection, participant…
Added 2 hours ago
Data & Information System Analyst
Pomerleau
Montreal, QC
At the heart of Pomerleau’s HR strategy, the HR Data Analyst will play a key role in structuring, maintaining, and leveraging HR data to support advanced use cases such as predictive…
Added 3 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 3 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 5 hours ago
Senior Investment Analyst
Ontario Power Generation
Toronto, ON
Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Investment Analyst.
Added 8 hours ago
Analyst, Business Systems
Fraser Health
Surrey, BC
Full-time
…and innovation? Fraser Health is seeking a Business Systems Analyst to join the Enablement, Readiness and Activation (ERA) team within Clinical Informatics and Digital Health (CIDH),…
Added 8 hours ago
Sr. Analyst, Investment Accounting & Reporting (14 months)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
$103,000 to $153,000 CAD / year
Full-time
Reporting to the Senior Manager, Investment Accounting and Reporting, the Senior Analyst, Investment Accounting & Reporting is responsible for the General Ledger and performing accounting…
Added 9 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 9 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 10 hours ago
Business Analyst
McAsphalt Industries Limited
Toronto, ON
Full-time
Role Description The Business Analyst is a full-time, on-site role based in Toronto, ON. This role is responsible for gathering, analyzing, and documenting business requirements to support…
Added 11 hours ago
Analyste financier(ère) sénior
CGI
Montreal, QC
Full-time
The Senior Financial Analyst will be responsible for financial planning, forecasting, reporting & analysis for a designated group of internal clients.
Added 12 hours ago
AI Operations Analyst
LifeSavvy Media
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
Valnet is looking for an AI Operations Analyst to join our team and help build the next generation of our lead generation operation.
Added 13 hours ago
Bilingual Customer Support & Operations Analyst
NiaHealth
Remote, Canada
$55,000 to $65,000 CAD / year
Full-time · Remote
We're looking for a highly organized, resourceful, and customer-focused Bilingual Customer Support & Operations Analyst to join the NiaHealth team.
Added 13 hours ago
Automation Business Consultant (RPA+AI Projects)
Greenlight Consulting
Toronto, ON · Greater Toronto Area, Canada
$100,000 to $130,000 CAD / year
Full-time
…solutions. Our teams work directly with clients to understand their operations, identify opportunities, and rapidly build solutions that create measurable business value. We combine deep…
Added 14 hours ago
Strategic Finance Analyst
Actionstep
Remote, Canada
Full-time · Remote
The Strategic Finance Analyst is a core contributor to Actionstep’s Finance team. The role’s initial focus areas are core FP&A work, including forecasting and profitability analysis; gross…
Added 14 hours ago
Senior Accounting Assistant
City of Medicine Hat
Medicine Hat, AB
Full-time
…proper records and reporting, and supports financial system operations. The role includes assisting with financial document preparation, account reconciliations, grant administration,…
Added 14 hours ago
Manager, Engagement & Change Enablement, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
Temporary
…Manager, Business Readiness & Change, who leads the Change Analyst team and is accountable for assessing and managing business and process impacts, monitoring readiness, and identifying…
Added 14 hours ago
Operations Support Analyst, eHealth -Internal Only
First Nations Health Authority
Vancouver, BC · Metro Vancouver A, BC
Full-time
Reporting to the Operations Manager, eHealth, the Operation Support Analyst provides support to FNHA eHealth for maintaining the FNHA Supported EMR and Telehealth network to an expanding…
Added 15 hours ago
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
Full-time
Contribute to internal documentation for both technical (DevOps, engineering) and non-technical (analyst, client) audiences.
Added 15 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…
Added 15 hours ago
CNC Machinist - Rotational Shifts only + Benefits package + Paid time off +Shift Premium+ RRSP benefits
Husky Technologies
Bolton, ON
Full-time
…materials by running/programming machines to perform the proper operations and by reading and interpreting…

BDC

ANALYST, BUSINESS SOLUTIONS CENTRE - Temporary 12 months

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Experience: Minimum 2 years of professional experience in one or more of the following areas:
Posting language: English
Posted: Oct 1, 2026

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Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

*Please take note that this role is temporary for 12 months.

POSITION OVERVIEW

BDC is the only bank dedicated exclusively to Canadian entrepreneurs. In this role, you will support Account Managers across Canada by coordinating administrative and client service activities. You will work in a structured, process-driven environment where accuracy, organization, and timely service contribute directly to the success of Canadian businesses. At BDC, you can be yourself at work, and we value inclusion, equity, and diversity.

CHALLENGES TO BE MET

Manage and prioritize requests within a queue-based system while meeting established service level standards.
Provide administrative support and client service support to Account Managers across Canada.
Process client and business requests accurately, efficiently, and consistently.
Proactively contact clients to clarify information, resolve issues, and advance requests.
Maintain accurate records and documentation and complete required follow-ups.
Ensure written and verbal communications comply with established policies, procedures, and service standards.
Apply judgment when interpreting guidelines and determining appropriate actions.
Adapt to changes in processes, procedures, technologies, and digital tools.
Manage a high volume of work, multiple priorities, and deadlines in a fast-paced environment.
Contribute to BDC's mission of supporting the growth of small and medium-sized businesses across Canada.

WHAT WE ARE LOOKING FOR

Fluency in French and English, written and spoken.
Education: College diploma in Office Administration OR Bachelor's degree in Business Administration.
Minimum 2 years of professional experience in one or more of the following areas:
- Administrative support
- Client support or client service
- Coordination
- Related administrative or client service work
Proficiency with Microsoft Office, specifically:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Ability to learn and use new technologies and digital tools, including Microsoft Copilot or similar AI-enabled tools.
Organizational and time management skills.
Ability to manage high volumes of work and multiple competing priorities.
High attention to detail and accuracy.
Ability to work effectively in a deadline-driven environment.
Written and verbal communication skills.
Interpersonal skills and the ability to build and maintain professional relationships.
Ability to work within structured processes and follow established procedures.

Preferred Qualifications

Experience working in a financial institution, bank, or financial services environment.
Knowledge of financing operations, lending processes, or related financial services activities.
Experience providing administrative or client support to Account Managers, Relationship Managers, or similar client-facing business teams.
Experience working in a queue-based system, service-request management system, or similar high-volume request environment.

*Please note that temporary employees are not eligible for benefits.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply About employer

More about this job

Responsibilities

The analyst will support Account Managers by coordinating administrative and client service activities within a structured, queue-based environment. They are responsible for processing client requests accurately, maintaining documentation, and ensuring service standards are met.

Requirements

Candidates must possess a college diploma in Office Administration or a Bachelor's degree in Business Administration, along with at least 2 years of relevant professional experience. Fluency in both English and French is required, as well as proficiency in Microsoft Office tools.

Skills

Administrative support
Client service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management
Organizational skills
Communication skills
Interpersonal skills
Data entry
Problem solving
Attention to detail
Queue management
Process management

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Client Service
Banking
Financial Services
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Copilot
Queue-based system
Data Management
Lending processes
Financing operations
Relationship management
Business Administration
Office Administration
Hybrid work
Client relations
Documentation
Service standards

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