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Added 4 mins ago
Senior Coordinator, GIS & Data Management
Forests Canada
Canada
Full-time
Reporting to GIS / Database Analyst, the Senior Coordinator, GIS & Data Management will support the planning, implementation, monitoring, and reporting of restoration projects across…
Added 4 mins ago
Senior Analyst, Global Vendor Management
Deloitte
Toronto, ON
Full-time
As part of the Global Vendor Management Office, the Senior Analyst, Vendor Performance Management will be responsible for:
Added 4 mins ago
Senior Finance Manager
Insight Global
Toronto, ON · North York, ON
$135,000 to $160,000 CAD / year
Full-time
Build partnerships across Finance, Operations, Merchandising, Supply Chain, Technology, and other functions.
Added 4 mins ago
Senior Analyst, Business Performance
Enercare Inc.
Markham, ON
Full-time
The Senior Analyst, Business Performance plays a critical role in supporting all areas of the business units by providing financial oversight, operational support, strategic insights, and…
Added 4 mins ago
HSEQR Analyst
IMCD Group
Brampton, ON
Contract
The HSEQR Analyst supports IMCD Canada's Health, Safety, Environment, Quality and Regulatory Affairs programs through the management of compliance documentation, customer requests, and…
Added 4 mins ago
Payroll Analyst
Parker Hannifin
Stoney Creek, NB
Full-time
Parker Hannifin Canada is seeking a Payroll Analyst to join our team in Milton, Ontario. This role will support payroll operations for our Canadian workforce of approximately 550 employees,…
Added 4 mins ago
Bilingual Financial Analyst
Raise
Gatineau, QC
Full-time
Bilingual Financial Analyst (fluent in French and English)
Added 5 mins ago
Operations Financial Analyst
The City of Red Deer
Red Deer, AB
The Operations Financial Analyst provides analytical, systems, business process and financial support to the Utilities department, helping ensure the long-term financial sustainability of…
Added 5 mins ago
Business Intelligence Analyst
ODRA Road Sweepers
Winnipeg, MB
Full-time
…trusted by municipalities, contractors, airports, and industrial operations for their fuel efficiency, reliability, and low cost of ownership. Our growth isn't hype-it's driven by proven…
Added 20 mins ago
Junior Analyst, Qualico Properties
Qualico Developments Canada Ltd.
Calgary, AB
Full-time
Reporting to Vice-President, Investments and Asset Management as the Junior Analyst, Properties you provide day-to-day administrative, coordination, and document support to the Commercial…
Added 35 mins ago
Business Systems Analyst
York University
Toronto, ON
Full-time
…to the Information Technology Manager, the Business Systems Analyst is actively involved in the systems maintenance and operations portfolio to ensure quality customer service in systems…
Added 35 mins ago
Temporary Accounting Analyst
Altis
Toronto, ON
$35 to $41 CAD / hour
Contract
We’re seeking an Accounting Analyst to join a purpose-driven organization for a year-end contract supporting financial reporting, reconciliations and day-to-day accounting operations.…
Added 35 mins ago
IT - Bus Systems Analyst V
Robertson & Company Ltd.
Toronto, ON
Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 35 mins ago
Associate Analyst, Vendor Compliance
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting into the Compliance Manager, the associate analyst supports the compliance program on both sides of the supply chain. On the inbound side, you monitor supplier performance,…
Added 35 mins ago
Analyst, Demand Management
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Demand Management Senior Manager, the Analyst, Demand Management plays a key role in supporting Demand Management operations, systems, and process improvement initiatives…
Added 35 mins ago
Vineyard Business Analyst
Iconic Wineries of British Columbia
West Kelowna, BC
Full-time
As our Vineyard Business Analyst, you will play a critical role in helping us better understand, measure, and optimize the performance of our vineyard operations. Sitting at the…
Added 35 mins ago
Contract Analyst - Canada
Terumo
Vaughan, ON
…with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo…
Added 50 mins ago
Senior Officer, Operations
CMHC - SCHL
Winnipeg, MB · Moncton, NB · Yellowknife, NT · Iqaluit, NU · Toronto, ON · Ottawa, ON · Montreal, QC · Saskatoon, SK · Whitehorse, YT · Vancouver, BC · Charlottetown, PE · Halifax, NS · Calgary, AB · ON · NT · AB · BC
Join the Housing Programs Team, in the Bilingual Senior Officer, Financing Operations position. In this role you will support projects approved under CMHC’s Affordable Housing Fund program…
Added 1 hour ago
Reliability Technician- EN
IAMGOLD Corporation
Gogama, ON
Full-time
IAMGOLD is a Canadian-based gold mining company with operations and development projects across North America and West Africa. With flagship operations like the Côté Gold Mine in Ontario,…
Added 1 hour ago
Sr. Sales Operations Analyst
Gusto, Inc.
Toronto, ON
…every route to market to grow efficiently. As Senior Sales Operations Analyst, you’ll partner with GTM leaders, Finance, Revenue Operations, and GTM Ops to develop and execute segmentation,…
Added 1 hour ago
Analyst, Service Desk
Ontario Medical Association
Toronto, ON
Full-time
Strengthens operational resilience and service quality by supporting endpoint and security operations, responding to security-related events, maintaining accurate asset and service data,…
Added 1 hour ago
Analyst, Service Desk
Ontario Medical Association
Toronto, ON
Full-time
Strengthens operational resilience and service quality by supporting endpoint and security operations, responding to security-related events, maintaining accurate asset and service data,…
Added 1 hour ago
Epic Applications Analyst, HIS
William Osler Health System
Brampton, ON
Full-time
The Epic Applications Analyst is responsible for the design, configuration, build, testing and support of HIS applications to support workflows for their respective area. This role is part…
Added 1 hour ago
IT Infrastructure Analyst
CanadaOne Auto
AB · Edmonton, AB
Full-time
…CanadaOne Auto is actively searching for a IT Infrastructure Analyst to implement, configure, support, and maintain our core cloud and network infrastructure platforms. In this role, you…
Added 1 hour ago
Junior Analyst, Qualico Properties
Qualico Properties
Calgary, AB
Full-time
Reporting to Vice-President, Investments and Asset Management as the Junior Analyst, Properties you provide day-to-day administrative, coordination, and document support to the Commercial…

BDC

ANALYST, BUSINESS SOLUTIONS CENTRE - Temporary 12 months

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 16, 2026
Experience: Minimum 2 years of professional experience in one or more of the following areas:
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

*Please take note that this role is temporary for 12 months.

POSITION OVERVIEW

BDC is the only bank dedicated exclusively to Canadian entrepreneurs. In this role, you will support Account Managers across Canada by coordinating administrative and client service activities. You will work in a structured, process-driven environment where accuracy, organization, and timely service contribute directly to the success of Canadian businesses. At BDC, you can be yourself at work, and we value inclusion, equity, and diversity.

CHALLENGES TO BE MET

Manage and prioritize requests within a queue-based system while meeting established service level standards.
Provide administrative support and client service support to Account Managers across Canada.
Process client and business requests accurately, efficiently, and consistently.
Proactively contact clients to clarify information, resolve issues, and advance requests.
Maintain accurate records and documentation and complete required follow-ups.
Ensure written and verbal communications comply with established policies, procedures, and service standards.
Apply judgment when interpreting guidelines and determining appropriate actions.
Adapt to changes in processes, procedures, technologies, and digital tools.
Manage a high volume of work, multiple priorities, and deadlines in a fast-paced environment.
Contribute to BDC's mission of supporting the growth of small and medium-sized businesses across Canada.

WHAT WE ARE LOOKING FOR

Fluency in French and English, written and spoken.
Education: College diploma in Office Administration OR Bachelor's degree in Business Administration.
Minimum 2 years of professional experience in one or more of the following areas:
- Administrative support
- Client support or client service
- Coordination
- Related administrative or client service work
Proficiency with Microsoft Office, specifically:
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Ability to learn and use new technologies and digital tools, including Microsoft Copilot or similar AI-enabled tools.
Organizational and time management skills.
Ability to manage high volumes of work and multiple competing priorities.
High attention to detail and accuracy.
Ability to work effectively in a deadline-driven environment.
Written and verbal communication skills.
Interpersonal skills and the ability to build and maintain professional relationships.
Ability to work within structured processes and follow established procedures.

Preferred Qualifications

Experience working in a financial institution, bank, or financial services environment.
Knowledge of financing operations, lending processes, or related financial services activities.
Experience providing administrative or client support to Account Managers, Relationship Managers, or similar client-facing business teams.
Experience working in a queue-based system, service-request management system, or similar high-volume request environment.

*Please note that temporary employees are not eligible for benefits.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

Apply About employer

More about this job

Responsibilities

The analyst will support Account Managers by coordinating administrative and client service activities within a structured, queue-based environment. They are responsible for processing client requests accurately, maintaining documentation, and ensuring service standards are met.

Requirements

Candidates must possess a college diploma in Office Administration or a Bachelor's degree in Business Administration, along with at least 2 years of relevant professional experience. Fluency in both English and French is required, as well as proficiency in Microsoft Office tools.

Skills

Administrative support
Client service
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Time management
Organizational skills
Communication skills
Interpersonal skills
Data entry
Problem solving
Attention to detail
Queue management
Process management

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days

Visa sponsorship

Not detected in the job text

Keywords

Administrative Support
Client Service
Banking
Financial Services
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Copilot
Queue-based system
Data Management
Lending processes
Financing operations
Relationship management
Business Administration
Office Administration
Hybrid work
Client relations
Documentation
Service standards

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