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Added 3 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 6 hours ago
A
Senior Analyst
Aon
Montreal, QC
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
Toronto, ON
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
Saskatoon, SK
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
Vancouver, BC
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
Calgary, AB
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
Halifax, NS
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
AB · Edmonton, AB
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 6 hours ago
A
Senior Analyst
Aon
Winnipeg, MB
- Full-time
As part of an industry-leading team, you will help empower results for our clients by delivering outstanding service and support as part of our Health Solutions business group within Aon.
Added 7 hours ago
NF
Service Desk Analyst
Northbridge Financial
Vancouver, BC
- Full-time
The Service Desk Analyst is responsible for assisting in providing day to day front-line user support and diagnostics for routine desktop hardware/software concerns and application…
Added 7 hours ago
C
Business Banking Analyst – Virtual
CIBC
AB · BC · ON · Ontario VIRTUAL
- Full-time
As a Business Banking Analyst, you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll support our Business Banking clients and…
Added 7 hours ago
C
Business Banking Analyst – Virtual – Bilingual
CIBC
Quebec, QC
- Full-time
As a Business Banking Analyst, you will join our Business Client Advice Centre (BCAC) reporting to the Team Leader, Business Banking. You’ll support our Business Banking clients and…
Added 8 hours ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 9 hours ago
UO
Application Support Analyst - Information Technologies
University of Calgary
Calgary, AB
- Full-time
This position is part of the Application Web Services group within Information Technologies and reports to the Team Lead, Application Web Services. The group is responsible for supporting…
Added 9 hours ago
DM
Junior IT Systems Analyst
Dixon Mitchell Investment Counsel
Vancouver, BC · Greater Vancouver, BC
- Full-time
…management firm providing investment solutions for individual and institutional clients. Established in 2000, Dixon Mitchell now manages nearly $7bn on behalf of Canadian families,…
Added 9 hours ago
T
Senior Business Support Analyst
TD
Toronto, ON
- Full-time
A dedicated Senior Business Support Analyst is required to drive business operational readiness across the Cloud Data Platform. This role will be accountable for modernizing Cloud Data…
Added 9 hours ago
B
BILINGUAL NATIONAL COACH, SHARED SERVICES
BDC
Montreal, QC
- Full-time
…including the Client Contact Centre, Virtual Business Centres, and Online Financing team. The role provides individualized coaching, onboarding support, training, and skill development to…
Added 10 hours ago
BO
Analyst, Screening Clearances
Bank of Canada
Ottawa, ON
- Full-time
As a Security Screening Analyst, you will support the delivery and continuous improvement of the Bank's personnel security screening program. You will manage security screening cases,…
Added 13 hours ago
C
Client Onboarding Manager
Citi
Mississauga, ON · Toronto, ON
- Full-time
…of industries, helping them grow, expand into new markets, and navigate increasingly complex business environments - and as a Client Onboarding Senior Analyst, you will be at the center of…
Added 14 hours ago
O(
Actuarial Analyst (Co-op Student)
OPB (Ontario Pension Board)
Toronto, ON
- Contract
As a member of the Actuarial Services team at Ontario Pension Board (OPB), the Actuarial Analyst (Student) will contribute to the in-house actuary services and assist in supporting the…
Added 15 hours ago
SI
Business Analyst - Core Banking
Spruce InfoTech Inc.
Toronto, ON
- Contract
Validate vendor management processes, including onboarding, contract compliance, payment processing, and performance tracking.
Added 19 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements
Added 1 day ago
F/
Procurement Analyst (Bilingual)
FCC / FAC
Regina, SK · FCC Tower
- Full-time
Own shared inboxes, ensuring timely response and follow-through against service-level agreements
Added 1 day ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Process master data requests in accordance with data governance policies and guidelines, within the defined service level agreements
Added 1 day ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
Reporting to the Group Manager, Corporate Lending Operations Administration, the Operations Analyst III is a senior individual contributor responsible for executing and overseeing loan…

BDC

BILINGUAL NATIONAL COACH, SHARED SERVICES

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 17, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

*Bilingualism in both English and French is mandatory for this role

POSITION OVERVIEW

The Bilingual National Coach, Shared Services supports employees across the Small Business Digital Banking (SB-DB) team, including the Client Contact Centre, Virtual Business Centres, and Online Financing team. The role provides individualized coaching, onboarding support, training, and skill development to employees in analyst and business development roles.

As the only bank dedicated exclusively to Canadian entrepreneurs, BDC supports the growth of small and medium-sized businesses across Canada. Through effective coaching and employee development, your work contributes directly to the success of Canadian businesses while supporting an inclusive environment where people can be themselves at work.

CHALLENGES TO BE MET

Provide individualized coaching, feedback, and action-plan follow-up for new and existing employees in analyst and business development roles.
Collaborate with leaders to support new-hire onboarding and integration, including guiding peer coaches and providing feedback on employee development and training plans.
Deliver training to new and existing employees on new initiatives and specific skill-development needs, as required.
Work closely with the regional strategy implementation team and Learning Specialists to train employees on common learning topics, including CLICs, marketing tools, BDC policies, business practices, credit guidelines, and segmentation.
Support peer coaches by ensuring they have the appropriate training, resources, and guidance to provide effective employee coaching.
Monitor team coaching needs to help ensure an appropriate number and mix of local coaches are available.
Participate in Operations Support projects that advance the strategic priorities of the Small Business Digital Banking team.
Help employees strengthen the business development and banking skills they use to support Canadian entrepreneurs.

WHAT WE ARE LOOKING FOR

Bilingualism in English and French.
Bachelor’s degree in commerce, finance, business administration, or an equivalent field/credential.
Five (5) or more years of experience in business development and/or credit analysis within BDC.
Demonstrated successful performance in business development.
Experience as a peer coach.
Demonstrated experience providing individual coaching and actionable feedback focused on employee skill development.
Ability to assess employee development needs and adapt coaching approaches to the needs of the employee.
Ability to collaborate effectively with peers and other stakeholders.
Diagnostic skills to identify coaching and employee development needs.
Facilitation and presentation skills.

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The Bilingual National Coach provides individualized coaching, onboarding support, and training to employees within the Small Business Digital Banking team. They collaborate with leaders and regional strategy teams to enhance business development skills and ensure effective implementation of banking practices.

Requirements

Candidates must possess a bachelor's degree in commerce, finance, or business administration and at least five years of experience in business development or credit analysis. Fluency in both English and French is mandatory for this role.

Skills

Coaching
Business development
Credit analysis
Onboarding
Training delivery
Facilitation
Presentation skills
Diagnostic skills
Stakeholder collaboration
Banking
Digital banking
Strategic planning
Mentoring
Performance feedback
Bilingualism

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Small Business Digital Banking
Client Contact Centre
Virtual Business Centres
Online Financing
Business Development
Credit Analysis
Coaching
Onboarding
Training
Bilingual
Banking
Strategy Implementation
Marketing Tools
Credit Guidelines
Segmentation
Operations Support
Finance
Commerce
Business Administration
Employee Development
Performance Management
Facilitation
Stakeholder Management
Digital Banking

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