BILINGUAL SENIOR ANALYST, INSURANCE AND OPERATIONS SUPPORT
- QC, Canada
- Les Laurentides Regional County Municipality, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 2 to 3 years of experience in the financial services sector.
- Posting language
- English
- Posted
Original job description
We Are Banking At Another Level.
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC As Your Employer Also Means
Position Overview
At BDC, the only bank dedicated exclusively to Canadian entrepreneurs, you will help maintain the quality and accuracy of the loan and insurance portfolios that support small and medium-sized businesses across Canada. Your work contributes directly to the success of Canadian businesses by ensuring loan management activities, service requests, annual reviews, and insurance requirements are completed accurately and on time. We value inclusion, equity, and diversity, and at BDC, you can be yourself at work.
CHALLENGES TO BE MET
While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.
Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.
Choosing BDC As Your Employer Also Means
- Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
- In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
- A hybrid work model that truly balances work and personal life
- Opportunities for learning, training and development, and much more...
Position Overview
At BDC, the only bank dedicated exclusively to Canadian entrepreneurs, you will help maintain the quality and accuracy of the loan and insurance portfolios that support small and medium-sized businesses across Canada. Your work contributes directly to the success of Canadian businesses by ensuring loan management activities, service requests, annual reviews, and insurance requirements are completed accurately and on time. We value inclusion, equity, and diversity, and at BDC, you can be yourself at work.
CHALLENGES TO BE MET
- Complete low and medium complexity loan management activities and monitor outstanding file items in accordance with BDC audit policies and procedures.
- Prepare and issue client communications related to loan changes, including interest rate renewals and partial prepayments.
- Process simple service requests and annual reviews for loan files with balances of $350,000 or less.
- Review financial statements and perform financial analysis to identify and address potential credit or risk concerns.
- Follow up on and process property tax payments for clients.
- Act as a resource for insurance-related inquiries and ensure insurance requirements are renewed within required timelines.
- Review low and medium complexity service requests and recommend risk-mitigation solutions in collaboration with Credit Risk Management, Business Centres, and internal partners.
- Maintain effective working relationships with Business Centre employees, colleagues, and internal stakeholders to support consistent application of policies and procedures.
- Stay current on changes to policies, procedures, operational processes, credit trends, and regulatory requirements that may affect the portfolio.
- Monitor automated processes, ensure service quality, and resolve operational issues as required.
- Support BDC's commitment to providing reliable, risk-conscious service that helps Canadian entrepreneurs grow their businesses.
- Bachelor’s degree in Business Administration or a related field.
- 2 to 3 years of experience in the financial services sector.
- Knowledge of commercial lending products, services, policies, and procedures.
- Knowledge of credit risk management principles and practices.
- Experience reviewing financial statements and conducting financial analysis.
- Ability to identify and address risk-related issues proactively.
- Strong organizational and prioritization skills with the ability to manage high-volume workloads and meet deadlines.
- Ability to work independently and accurately in a fast-paced environment.
- Demonstrated adaptability in a changing operational environment.
- Proficiency with Microsoft Office applications, including: Microsoft Word; Microsoft Excel; Microsoft Outlook.
- Bilingual in English and French.
- Knowledge of or experience in insurance administration, insurance operations, or insurance compliance.
- Experience supporting loan portfolios in a banking or commercial lending environment.
- Experience processing service requests, annual reviews, or loan maintenance activities within a financial institution.
While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.
More about this job
Responsibilities
Manage loan servicing activities, client requests, annual reviews, and insurance requirements while ensuring accuracy, timeliness, and compliance with policies. Analyze financial information and operational risks, coordinate with internal teams, and resolve service issues to support reliable lending operations.
Requirements
Requires a bachelor's degree in business administration or a related field, 2 to 3 years of financial services experience, and knowledge of commercial lending and credit risk. Candidates should have financial analysis experience, strong organizational and prioritization skills, proficiency in Microsoft Office, and fluency in English and French.
Skills
- Commercial Lending
- Loan Portfolio Management
- Credit Risk Management
- Financial Statement Analysis
- Financial Analysis
- Insurance Administration
- Insurance Compliance
- Loan Servicing
- Annual Reviews
- Risk Mitigation
- Client Communications
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Organization and Prioritization
- Bilingual Communication
Benefits
- Employee Savings and Investment Plan
- Defined Benefit Pension Plan
- Wellness and Health Care Spending Account
- Paid Vacation
- Personal Days
- Sick Days
- Hybrid Work Model
- Learning and Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Data & Analytics
- Customer Service & Support
Keywords
- Commercial Lending
- Loan Management
- Loan Portfolio
- Credit Risk Management
- Financial Statements
- Financial Analysis
- Insurance Administration
- Insurance Operations
- Insurance Compliance
- Annual Reviews
- Loan Servicing
- Service Requests
- Interest Rate Renewals
- Partial Prepayments
- Property Tax Payments
- Risk Mitigation
- Audit Policies
- Operational Processes
- Regulatory Requirements
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Banking
- Financial Services
- Bilingual English and French