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Added 23 mins ago
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Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
…and regulatory bodies, to drive the successful delivery of complex investment initiatives and strategic business…
Added 24 mins ago
CP
Member Care Associate (Bilingual)
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
The Bilingual Member Care Associate will translate complex pension concepts into clear, accessible language, enabling members to make informed decisions with confidence. Additionally, the…
Added 24 mins ago
BF
Payroll Manager
BC Ferries
Victoria, BC
- Other
If you're a collaborative leader who enjoys solving complex payroll challenges, driving continuous improvement, and building strong partnerships across Finance, People Experience,…
Added 1 hour ago
DF
Senior Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
- Full-time
Reporting to a Senior Relationship Manager the Senior Associate will provide relationship management and analytical support in helping to grow existing relationships and develop net new…
Added 1 hour ago
C
Sr NetIQ Engineer (NetIQ OpenText)
CIBC
Toronto, ON · ON
- Full-time
The NetIQ Open Text Identity Manager Senior Engineer (NetIQ OpenText) is responsible for providing advanced technical expertise to support and resolve application and infrastructure issues…
Added 1 hour ago
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Mortgage Specialist
BMO
Pointe-Claire, QC · Vaudreuil-Dorion, QC
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 1 hour ago
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Mortgage Specialist
BMO
Richmond Hill, ON
- Full-time
Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution.
Added 1 hour ago
B
CLIENT SUPPORT COORDINATOR
BDC
Kingston, ON
- Full-time
Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases.
Added 1 hour ago
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Senior Product Delivery Manager
Manulife
Toronto, ON
- Full-time
Join Manulife's Global Wealth and Asset Management (GWAM) Technology team as a Product Delivery Manager supporting Investment Law & Compliance platforms. This role offers a unique…
Added 2 hours ago
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Personal Banker
BMO
Squamish, BC
- Full-time
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Added 2 hours ago
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Wealth Planning Consultant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Develops detailed and complex financial plans for clients to help meet their financial objectives. Conducts presentations to clients, as required.
Added 2 hours ago
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Senior Counsel, Treasury and Payments Solutions
BMO
Toronto, ON · FCP
- Full-time
Exercises judgement on complex, confidential and sensitive matters
Added 2 hours ago
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Regional Sales Manager, BMO InvestorLine
BMO
Montreal, QC · HO
- Full-time
Under the direction of the National Sales Manager, the Regional Sales Manager role is responsible for providing strategic leadership of the growth of BMO’s Digital Wealth Business.
Added 2 hours ago
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Credit Funder
BMO
Montreal, QC · HO
- Full-time
…provides timely advice to the business banking relationship manager for action in compliance with internal controls and audit, regulatory, and Bank policies and…
Added 2 hours ago
B
Personal Banking Associate
BMO
Granby, QC
- Full-time
Completes complex & diverse tasks within given rules/limits.
Added 2 hours ago
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Personal Banker
BMO
Colwood, BC
- Full-time
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Added 2 hours ago
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Customer Service Representative
BMO
Squamish, BC
- Part-time
Escalates complex or unresolved customer situations to managers as required.
Added 2 hours ago
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MANAGER / SENIOR MANAGER, PORTFOLIO MANAGEMENT
BDC
Moncton, NB · Halifax, NS · ON · Kitchener, ON · Mississauga, ON · Ottawa, ON · Toronto, ON · Vaughan, ON
- Full-time
The Manager / Senior Manager, Portfolio Management contributes to updating the Bank’s loan portfolio by processing service requests and annual reviews required during the life cycle of a…
Added 2 hours ago
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Manager Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centric solutions that support business objectives. You will translate technical and…
Added 2 hours ago
AC
Member Service Representative - Notre Dame De Lourdes Branch
Assiniboine Credit Union
Notre-Dame-de-Lourdes, MB
- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 2 hours ago
E
Financial Systems Analyst
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…process improvement initiatives while partnering with FP&A, Accounting, Revenue Management, Operations, and IT. The ideal candidate combines strong financial acumen with technical…
Added 3 hours ago
RT
Conseiller(ère) principal(e), Approvisionnement en énergie | Principal Adviser Power Procurement
Rio Tinto
Montreal, QC
- Full-time
Added 3 hours ago
TC
Manager, Budget Services
The City of Guelph
Guelph, ON
- Other
Resumes are being accepted for the position of Manager, Budget Services within the Finance Department. The Manager, Budget Services provides leadership for the City’s operating and capital…
Added 3 hours ago
TS
TDS Operations Analyst II
TD Securities
Toronto, ON
- Full-time
Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Added 3 hours ago
C
GL Accounting Manager
CBRE
Toronto, ON
- Full-time
The Accounting Manager is accountable for the accuracy and integrity of financial reporting across a portfolio of national accounts and enterprise platforms. This role owns the full…

BDC

CLIENT SUPPORT COORDINATOR

Kingston, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 12, 2026
Experience: Between 1 to 3 years experience in a similar role;
Posting language: English
Posted: Sep 28, 2026

Original job description

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few
In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1
A hybrid work model that truly balances work and personal life
Opportunities for learning, training and development, and much more...

Explore the BDC Way in our Culture Book

POSITION OVERVIEW

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, preparing client proposals and all relevant related documents (e.g., letters of intent and contracts), obtaining the necessary signatures and following up with clients. This person also performs various administrative tasks and provides support to the team.

CHALLENGES TO BE MET

Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases.
Provide excellent support service to the business development team and business center manager.
Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices.
Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done.
Actively participate in portfolio development by identifying funding opportunities and developing innovative value-adding solutions to meet client needs
Conduct pre-qualification and risk rating assessment activities for existing and potential BDC Financing clients
Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support.

WHAT WE ARE LOOKING FOR

Bachelor degree in Business Administration, College diploma in accounting or an attestation of college studies;
Between 1 to 3 years experience in a similar role;
Experience with payables and receivables is considered an asset;
Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues;
Strong organizational skills and ability to prioritize and deal with various situations at all times;
The ability to communicate effectively through email and in person including during meetings to provide timely information relevant to the business;
Ability to work independently and meet tight deadlines;
Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team;
Working knowledge of MS Office (Word, Excel, Outlook, One Note, Teams).
Access to a vehicle and a valid driver’s license may be required.
Bilingualism in French and English is a requirement
This position requires working in an office environment a minimum 3 days per week

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at accessibility@bdc.ca.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.

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More about this job

Responsibilities

The incumbent provides high-quality client service by resolving core issues, preparing proposals and contracts, and managing documentation. They also support the business development team with administrative tasks, marketing efforts, and pre-qualification assessments.

Requirements

Candidates must hold a bachelor degree in Business Administration or a college diploma in accounting, with 1 to 3 years of relevant experience. Proficiency in MS Office and bilingualism in French and English are required.

Skills

Client service
Administrative support
Proposal preparation
Contract management
Risk assessment
Marketing support
Organizational skills
Communication
Time management
Teamwork
MS Office
Word
Excel
Outlook
One Note
Teams

Benefits

Employee Savings and Investment Plan
Defined Benefit Pension Plan
Wellness and health care spending account
Paid vacation
Personal days
Sick days
Hybrid work model

Visa sponsorship

Not detected in the job text

Keywords

Banking
Client Support
Financing
Proposals
Contracts
Risk Rating
Marketing
Administrative
Business Administration
Accounting
MS Office
Word
Excel
Outlook
One Note
Teams
Bilingual
Portfolio Development
Logistics
Compliance

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